Abr 5, 2023 | Professional Communications
One of the main consequences of the pandemic has been the exponential boost of teleworking as a permanent state in many jobs thanks to the development of internal communications in companies. What caught some companies by surprise and forced them to improvise...
Mar 29, 2023 | Call Center Cloud Technology
What is a PBX ? A PBX (Private Branch Exchange) refers to an internal private telephone network that allows the management of internal and external calls of a company. In this way, thanks to the PBX, all the employees of an organization will be able to be connected...
Mar 22, 2023 | Technology
Are you concerned about the security of your communications? Are you looking for a way to secure your phone calls and communications but don’t know how? Discover what call encryption is and how Fonvirtual, through the use of WebRTC technology in all our unified...
Mar 15, 2023 | Artificial Intelligence, Blog, Call Center Cloud Technology
Call transcription or Speech to text is a technology that allows, in real time, to convert audio into text. Applicable to any field or level, it finds its maximum utility in professional communications in companies. Within completely cloud communication software such...
