Feb 1, 2023 | Blog, Features
The sales process for companies is completely different from what it was a few years ago. Aspects such as creating new sales channels, learning to measure what we do and establishing objectives are essential elements to be successful when closing sales. The closing of...
Ene 4, 2023 | Call Center Cloud Technology
One of the biggest keys to online sales lies in establishing new channels of contact with our customers that encourage what is known as conversational sales.Essentially, customers are increasingly demanding greater interaction and immediacy when it comes to...
Dic 28, 2022 | Blog, Channels
If in your business you have to manage appointments or reservations, you will already know that it is a task that usually consumes a lot of resources, on the one hand because of the time spent on the task itself and on the other hand because of the cost in decreased...
Dic 21, 2022 | Blog, Professional Communications
In this article we will identify the main customer service KPIs, which will help to measure the performance of our company in this area and which, once defined, we must extract on a recurring basis to observe their evolution and set tangible objectives for...
