Nov 20, 2024 | Artificial Intelligence, Blog
In the dynamic world of customer service, the ability to tag calls and digital conversations has become a basic necessity. Telephone conversation tagging and WhatsApp tagging not only allow us to organize information, but also help us better understand our...
Nov 13, 2024 | Artificial Intelligence
It is a fact that in the 21st century, company activity has become globalized to the point that any company, regardless of its size, can work worldwide. The Internet, with all its ramifications, provides this reach and offers tools to scale the business...
Oct 30, 2024 | Artificial Intelligence, Blog
Artificial intelligence (AI) is revolutionizing the business world, and one of its most promising fields of application is communications. Companies can benefit from tools such as real-time voice conversation summary, both in telephone calls and in chats and video...
Oct 23, 2024 | Artificial Intelligence
In a world where technology surprises us every day, conversational artificial intelligence (AI) has become a tool that is revolutionizing business communication. The old concept of «speech analytics» that analyzed keywords to try to detect certain cases in the...
