Abr 30, 2025 | Artificial Intelligence
The problem of calls outside working hours and the need for absolute availability Imagine this scene: a potential client calls you at 8:30 p.m. because you want to close an important purchase, but your office is already closed. You will most likely look for another...
Abr 24, 2025 | Artificial Intelligence
In an increasingly competitive business environment focused on customer experience, every call counts. And not just at the moment it happens. Thanks to the technology of automatic call transcription, it is now possible to convert telephone conversations into text in...
Abr 10, 2025 | Artificial Intelligence, Blog
What is a collections manager? The collections manager is a key figure to ensure the financial health of any company. He is in charge of supervise, organize and execute the process of collecting outstanding invoices, ensuring that the expected income is collected in a...
Mar 26, 2025 | Artificial Intelligence
Imagine that every telephone conversation with your clients could be transformed into instantly useful information. No need to take notes, no need to rely on an agent’s memory, and no missing an important word. That, which until recently seemed like science...
