Nov 11, 2020 | Technology
SIP numbers and how to use them SIP number is associated with a specific terminal. For its operation we need an IP phone or a special softphone. We show you how to use them. What are SIP numbers? A SIP (Session Initiation Protocol) number uses IP telephony to...
Oct 21, 2020 | Call Center Cloud Technology
Call centers are a perfect tool for the external communication of any company. Today we will see how to improve a call center and how to get the most out of customer service. Efficiency and call centers What does it mean for a call center to be efficient? What does...
Oct 14, 2020 | Technology
It is normal, when choosing a technology, equipment or telephony for our company, that we ask ourselves a series of questions and that we don’t want to make any mistakes. And the security of IP telephony is a very important question that we are going to analyse...
Sep 25, 2020 | Professional Communications
Asterisk is a type of open source software that can help you with your company’s external communication. It works like a PBX, so you can get a VoIP communication system from a computer. It was developed in 1999 by computer scientist Mark Spencer (Digium) to...
