Real-time voice call translator
IA to translate chat, voice and video conversations in real time
Listen to your interlocutor in your own language and have them hear you in their language. Speak naturally, all in real time.
…of all conversations…
Whether chats, calls or video, all incoming and outgoing conversations are translated into the language of your choice
… with Artificial Intelligence.
Summaries, tagging, sentiment analysis, language detection… all in your CRM instantly
Speak and understand all languages with our real-time call translator
Automatic phone call translation with artificial intelligence
Speak with clients and teams in any language without barriers
Advances in AI have allowed the development of simultaneous translation systems that allow two people to hold a conversation even if they speak different languages
Real-time video conference and chat translation
Not only will you be able to enjoy our phone call translator, but Fonvirtual also allows you to view your video conferences and your chat conversations in the language of your choice.
Transcribe conversations in real time and in multiple languages
Fonvirtual has the ability to transcribe in all languages and perform simultaneous translation. That is, automatically transcribing into a selected language different from the one being spoken
Conversation context
Fonvirtual’s live call translation takes the conversation context into account, providing coherence and improving translation accuracy
Respond in any language, without changing the way you work
How the real-time call translator works
1. Start the call
You place or receive a call from your virtual PBX. No need to install anything additional or use external tools.
2. Automatic language detection
Once the conversation begins, the system automatically detects each participant’s language
3. Simultaneous translation during the call
While you speak, the system performs real-time translation, allowing each person to hear and read the conversation in their own language.
4. Transcription and analysis
Activate automatic call transcription, which saves conversations for later review and helps identify key keywords and customer intent to better understand and improve interactions.
Grow your business with real-time conversation translation
The Conversational AI, combined with Fonvirtual’s real-time call translation tool, will allow you to reach customers in other countries to grow your business, as language will no longer be a barrier. Simply identify the countries that best match your company’s interests
Access to a wider audience: By eliminating language barriers, your company can reach a more diverse audience and expand its customer base. This can open new business opportunities and increase your reach in international markets.
Within reach of your company: Thanks to the use of artificial intelligence, your company does not have to incur high costs to benefit from simultaneous call translation, which eliminates the language barrier and allows your business to expand internationally.
Improve the company’s image: Having state-of-the-art technology such as simultaneous translation software for voice calls demonstrates that your company is committed to innovation and customer satisfaction. Stand out from the competition!
Faster response time: By eliminating the need to look for an interpreter or wait for messages to be translated, communication with customers becomes faster and more efficient.
Optimize internal communication with the real-time translation service
Boost your team’s efficiency and improve collaboration instantly with our innovative real-time voice call translation solution.
Leverage the potential of your international team
Everyone speaks in their native language and understands others who express themselves naturally in their own. Translate your calls into English, French, German, Italian or any other language you need.
Reduce misunderstandings and communication errors
Automatic real-time translation minimizes the risk of misunderstandings and communication errors that can sometimes arise when using written translations or human interpreters.
Save time and resources
Eliminate interpreters and manual translations, reduce costs and allow your team to focus on what matters.
Your business intelligence without language barriers
When each person communicates in their language, collaboration flows, knowledge is shared better and faster, more accurate decisions are made. Translate calls in real time with Fonvirtual.
Turn every call into a global opportunity with automatic real-time translation
What you can do with our phone call translator
Can you imagine breaking language barriers instantly? Explore the incredible features of voice call translation
Instant access to crucial information
With the voice call translator combined with transcription, summary, and automatic call tagging, you won’t need to replay entire calls to locate important data, as everything will be clearly visible at a glance.
Train your team effectively
Call translation analyzes speech, handles objections or manages customer relationships. If an agent stands out for their good performance, transcripts of their conversations can serve as a model
Translation in multiple languages
The automatic simultaneous translation system allows you to customize the languages to be translated and is always ready and accessible to manage all the translations your team needs whenever required.
Just one click away from your customers
Your future customers only need to press the «click to speak, click to chat, click to video» button on your website and start talking to contact your company, from anywhere in the world and completely free of charge.
Analysis and monitoring of conversations
Aspects such as keywords used, talk-time to listen-time ratio, word repetition rate, topics discussed and other elements that allow you to measure efficient communication parameters.
International phone numbers
We provide you with local phone numbers in the countries you choose, or we can port the ones you already have. The numbers will be entirely under your ownership. No long-term commitment. Expand your reach and connect with international customers.
Use cases for the phone conversation translator
International customer service
One of the most obvious uses for the real-time call translator is in customer service. Companies operating in multiple countries often face a key barrier: language. Traditionally, this required hiring native agents or outsourcing services, which increased costs and complexity.
With a real-time translator, an agent can assist customers from different countries without needing to speak their language. The conversation flows naturally, improving the user experience and reducing wait times. It also enables 24/7 support without relying on teams spread across different time zones.
Sales and global expansion
Expanding into new markets no longer requires large investments in local teams from the outset. Sales teams can make calls with potential customers anywhere in the world without worrying about the language.
This not only accelerates entry into new markets, but also allows you to test business opportunities more agilely. The translator acts as an immediate bridge, eliminating friction in communication and helping close deals faster.
Internal communication in multilingual teams
In international companies, internal communication can become a challenge when teams speak different languages. Meetings, training sessions, or coordination between departments can lose effectiveness if not all participants are able to express themselves comfortably.
The use of real-time translation allows each team member to speak in their native language, improving clarity, reducing misunderstandings, and fostering more inclusive collaboration. This has a direct impact on productivity and team cohesion.
Global technical support
Technical support often requires detailed explanations, complex problem solving, and highly precise communication. When there are language barriers, the risk of errors or frustration increases significantly.
With a real-time translator, technical teams can assist users from any country without losing critical information. This not only improves service quality, but also reduces incident resolution time and increases end-customer satisfaction.
Available languages for our simultaneous translation tool
- 🇩🇪 German
- 🇦🇪 Arabic
- 🏴 Catalan
- 🇨🇳 Chinese
- 🇪🇸 Spanish
- 🏴 Basque
- 🇫🇷 French
- 🏴 Galician
- 🇺🇸 English
- 🇮🇹 Italian
- 🇵🇱 Polish
- 🇵🇹 Portuguese
- 🇷🇺 Russian
- 🇹🇷 Turkish
- 🇺🇦 Ukrainian
Advantages of translating calls in real time
Eliminate language barriers
Reduce translation costs
Increase team productivity
Improve customer experience
Discover how our artificial intelligence ecosystem integrates with all your channels
Discover our other AI solutions
Real-time transcription
Automatically transcribe your conversations.
Conversational Analytics
Transform your calls into actionable data.
Virtual Agent
24/7 customer service, with no waiting
Secure Phone Payment
Secure AI payments compliant with PCI-DSS.
Frequently Asked Questions about Real-time Call Translation
Answers to your questions about how Fonvirtual translates calls in real-time.
Is there much delay (latency) during call translation?
Our technology is optimized to offer a smooth experience. The voice processing, translation, and rebroadcasting process usually takes between 500 ms and 2 seconds, depending on the complexity of the sentence. This allows maintaining a natural conversation without awkward pauses.
How does the system handle accents or local expressions?
We use latest generation AI models trained on thousands of hours of regional dialects. While very specific expressions can represent a challenge, the system uses the context of the conversation to offer the most accurate translation possible.
What happens if both speakers talk at the same time?
Thanks to vocal diarization (channel separation), the system identifies who is speaking at each moment. This prevents translations from mixing up and allows each speaker to receive the correct message independently.
How are the conversation languages selected?
To ensure maximum accuracy and avoid delays at the start of the call, the system works by selecting language pairs.
Before placing or receiving the call, the user indicates their native language and the target language. This allows the translation engine to instantly load specific vocabulary and acoustic models, ensuring a smooth translation from the first second.
What happens if I don't know the language of my interlocutor?
Although the system works with predefined pairs to ensure quality, the agent can change the target language with a single click during the call if they identify that the speaker is talking in another language.
This manual configuration avoids «hallucinations» that occur when a system tries to guess the language in noisy environments.
