{"id":23511,"date":"2023-05-24T10:13:58","date_gmt":"2023-05-24T08:13:58","guid":{"rendered":"https:\/\/fonvirtual.com\/en\/?p=23511"},"modified":"2026-07-28T18:48:25","modified_gmt":"2026-07-28T16:48:25","slug":"online-communication","status":"publish","type":null,"link":"https:\/\/fonvirtual.com\/en\/blog\/online-communication\/","title":{"rendered":"Keys to ensure security and privacy in online business communication"},"content":{"rendered":"<style id=\"fv-tb-hide\">.et_pb_row_inner_1_tb_body,.et_pb_image_0_tb_body{display:none!important}<\/style>\n<div id=\"fv-meta-share\" style=\"position:relative;background:#fff;border:1px solid #ececf1;border-radius:12px;box-shadow:0 4px 18px rgba(20,20,60,0.05);padding:16px 18px;margin:0 0 24px 0;max-width:760px;font-family:inherit;\">\n<div style=\"display:flex;flex-wrap:wrap;align-items:center;gap:13px;\"><a href=\"https:\/\/fonvirtual.com\/en\/profile-of-emma-smith\/\" 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AI<\/span><\/div>\n<div style=\"font-size:13.5px;color:#5b5b6e;margin:0 0 16px;padding-left:8px;line-height:1.5;\">Pick an AI: opens a chat with the summary ready to go \u2014 you just hit send.<\/div>\n<div style=\"display:flex;flex-wrap:wrap;gap:10px;padding-left:8px;\"><a data-ai=\"https:\/\/chatgpt.com\/?q=\" target=\"_blank\" rel=\"nofollow noopener\" style=\"display:inline-flex;align-items:center;gap:8px;background:transparent;color:#2b2f3a;text-decoration:none;font-size:13px;font-weight:600;padding:9px 16px;border:1px solid #dcdce4;border-radius:26px;line-height:1;\"><span style=\"width:8px;height:8px;border-radius:50%;background:#12a37f;display:inline-block;\"><\/span>ChatGPT<\/a><a data-ai=\"https:\/\/claude.ai\/new?q=\" target=\"_blank\" rel=\"nofollow noopener\" style=\"display:inline-flex;align-items:center;gap:8px;background:transparent;color:#2b2f3a;text-decoration:none;font-size:13px;font-weight:600;padding:9px 16px;border:1px solid #dcdce4;border-radius:26px;line-height:1;\"><span style=\"width:8px;height:8px;border-radius:50%;background:#d97757;display:inline-block;\"><\/span>Claude<\/a><a data-ai=\"https:\/\/www.perplexity.ai\/search?q=\" target=\"_blank\" rel=\"nofollow noopener\" style=\"display:inline-flex;align-items:center;gap:8px;background:transparent;color:#2b2f3a;text-decoration:none;font-size:13px;font-weight:600;padding:9px 16px;border:1px solid #dcdce4;border-radius:26px;line-height:1;\"><span style=\"width:8px;height:8px;border-radius:50%;background:#1fb8a6;display:inline-block;\"><\/span>Perplexity<\/a><\/div>\n<div style=\"font-size:11.5px;color:#9a9aae;margin:14px 0 0;padding-left:8px;\">Opens in a new tab \u00b7 ChatGPT and Perplexity don&#8217;t require an account<\/div>\n<\/div>\n<p><script> (function(){ var card=document.getElementById('fv-resumen-ia'); if(!card)return; var h1=document.querySelector('article h1')||document.querySelector('h1'); var title=h1?h1.textContent.trim():document.title.replace(\/\\s*[|\\-\u2013\u2014].*$\/,'').trim(); var link=window.location.href; var enc=encodeURIComponent('Summarize this article from the Fonvirtual blog. Title: \u00ab'+title+'\u00bb. Link: '+link); card.querySelectorAll('a[data-ai]').forEach(function(a){a.href=a.getAttribute('data-ai')+enc;}); })(); <\/script><\/p>\n<p><span style=\"font-weight: 400;\">Online business communication has become a necessity today, thanks to the growing trend of teleworking and the globalization of business. However, with it come risks and vulnerabilities in data management that can compromise the security and privacy of sensitive information.<\/span><span style=\"font-weight: 400;\">One of the fundamental keys is to ensure that you have a business communication platform that offers the latest advances in security measures and that complies with the increasingly strict regulations on data protection.<\/span> <\/p>\n<h2><span style=\"font-weight: 400;\">Constant updating is essential for security in the cloud.<\/span><\/h2>\n<p> <span style=\"font-weight: 400;\">One of the keys to be up to date in security measures is to update all our systems to the latest versions, and for example in the case of communications, use the latest generation protocols such as <\/span><a href=\"https:\/\/fonvirtual.com\/en\/webrtc\/\"><span style=\"font-weight: 400;\">WebRTC<\/span><\/a><span style=\"font-weight: 400;\"> (Web Real-Time Communication), a technology that allows real-time communication through web browsers without the need to install any additional software. WebRTC uses end-to-end encryption to ensure communication security, making it ideal for businesses looking for a secure and efficient solution for their online communication needs. At Fonvirtual, we work with WebRTC natively and it is a tool that integrates perfectly with all our solutions, allowing companies to communicate securely and privately through a centralized platform.<\/span> <\/p>\n<h2><span style=\"font-weight: 400;\">Business communication limited to users who need the information<\/span><\/h2>\n<p> <span style=\"font-weight: 400;\">In addition to ensuring security and privacy in online business communication, it is important to keep in mind that each user should only access the information they need to do their job. That is, access to confidential information should be limited only to those employees who need it.<\/span> <a href=\"https:\/\/fonvirtual.com\/en\/\"><span style=\"font-weight: 400;\">Fonvirtual<\/span><\/a><span style=\"font-weight: 400;\"> has tools to limit access to information and ensure that each user has access to only the information they need. For example, it allows you to create different internal conversation and dissemination groups for each area or need, which means that only authorized users can access the relevant information. This not only improves security and privacy in business communication but also improves efficiency and productivity in the workplace by ensuring that each user has access to only relevant information.<\/span> <img loading=\"lazy\" decoding=\"async\" class=\" wp-image-23512 aligncenter\" src=\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2023\/05\/comunicacion-300x300.jpg\" alt=\"comunication\" width=\"452\" height=\"452\" \/> <\/p>\n<h2><span style=\"font-weight: 400;\">Comply with data protection laws.<\/span><\/h2>\n<p> <span style=\"font-weight: 400;\">Another of the keys to guarantee the security of our data is to make sure that the companies to which we deliver them treat them correctly by Artificial Intelligence.it is Already having a huge impact on the way companies do their jobs, it also presents some dangers. AI can be used to collect, process and analyze large amounts of data, including sensitive information. Therefore, it is essential to be aware of the risks and limit the amount of sensitive data that is sent to AI systems.<\/span> <span style=\"font-weight: 400;\">Instead of sending confidential information to systems like ChatGPT, it is more advisable to use solutions like Fonvirtual&#8217;s AI, which has servers in Europe and does not use the data to train models. By choosing a reliable and secure AI solution, businesses can ensure the privacy and protection of their sensitive data online. In addition, Fonvirtual offers comprehensive business communication solutions since it integrates all the communication and interaction tools with AI in the same panel, which makes its use very comfortable and also allows direct integration with the company&#8217;s data.<\/span> <span style=\"font-weight: 400;\">It is important to note that the European Union has established strict data protection regulations known as the General Data Protection Regulation (GDPR). This regulation establishes that companies must guarantee the privacy and protection of the personal data of their customers. In this sense, the use of AI systems that can collect and process personal data must comply with the requirements established by the GDPR to guarantee the privacy and security of said data.<\/span> <span style=\"font-weight: 400;\">Italy has recently imposed restrictions on the use of AI systems like ChatGPT due to potential GDPR violations. This highlights the importance of choosing AI solutions that comply with data protection regulations<\/span> <span style=\"font-weight: 400;\">Fonvirtual&#8217;s business communication solutions comply with European regulations regarding privacy and data protection, which makes them a safe and reliable option for companies seeking to guarantee security and privacy in online business communication.<\/span> &nbsp;<\/p>\n<style id=\"fv-blog-cats-css\"> nav.fv-blog-cats{--fv:#f6343f;--fv-osc:#d8252f;--fv-tinta:#1a1a2e;--fv-borde:#e6e6ea;font-family:inherit;max-width:1180px;margin:28px auto 18px;padding:0 4px;text-align:center!important;} nav.fv-blog-cats .fv-cats-titulo{font-size:13px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:#9a9aae;margin:0 0 14px;} nav.fv-blog-cats ul.fv-cats-lista{display:inline-flex;flex-wrap:wrap;justify-content:center;gap:10px 12px;list-style:none!important;margin:0;padding:0!important;text-align:center;} nav.fv-blog-cats .fv-cats-lista a{display:inline-flex!important;align-items:center;gap:7px;padding:9px 18px;border-radius:999px;border:1px solid var(--fv-borde);background:#fff!important;color:#000!important;font-size:14px;font-weight:400;line-height:1;text-decoration:none!important;white-space:nowrap;cursor:pointer;transition:background .15s ease,color .15s ease,border-color .15s ease,box-shadow .15s ease,transform .1s ease;} nav.fv-blog-cats .fv-cats-lista a:hover{border-color:var(--fv);color:var(--fv)!important;background:#fff5f5;box-shadow:0 4px 14px -6px rgba(246,52,63,.45);text-decoration:none!important;} nav.fv-blog-cats .fv-cats-lista a:active{transform:translateY(1px);} nav.fv-blog-cats .fv-cats-lista a:focus-visible{outline:3px solid rgba(246,52,63,.4);outline-offset:2px;} nav.fv-blog-cats .fv-cats-dot{width:8px;height:8px;border-radius:50%;background:var(--fv);opacity:1;flex-shrink:0;} nav.fv-blog-cats .fv-cats-lista a.fv-cats-activo{background:var(--fv)!important;border-color:var(--fv);color:#fff!important;box-shadow:0 6px 16px -6px rgba(246,52,63,.6);} nav.fv-blog-cats .fv-cats-lista a.fv-cats-activo:hover{background:var(--fv-osc);color:#fff!important;} nav.fv-blog-cats .fv-cats-lista a.fv-cats-activo .fv-cats-dot{opacity:1;background:#fff;} @media (max-width:600px){nav.fv-blog-cats ul.fv-cats-lista{display:flex;flex-wrap:nowrap;overflow-x:auto;justify-content:flex-start;padding-bottom:6px;-webkit-overflow-scrolling:touch;scrollbar-width:thin;scrollbar-color:var(--fv-borde) transparent;}nav.fv-blog-cats .fv-cats-lista::-webkit-scrollbar{height:6px;}nav.fv-blog-cats .fv-cats-lista::-webkit-scrollbar-thumb{background:var(--fv-borde);border-radius:3px;}nav.fv-blog-cats .fv-cats-lista a{flex-shrink:0;}} <\/style>\n<nav class=\"fv-blog-cats\" aria-label=\"Blog categories\">\n<p class=\"fv-cats-titulo\">Explore by category<\/p>\n<ul class=\"fv-cats-lista\">\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/\" data-fvcat=\"\"><span class=\"fv-cats-dot\"><\/span>All<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/technology\/\" data-fvcat=\"technology\"><span class=\"fv-cats-dot\"><\/span>Technology<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/professional-communications\/\" data-fvcat=\"professional-communications\"><span class=\"fv-cats-dot\"><\/span>Professional Communications<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/features\/\" data-fvcat=\"features\"><span class=\"fv-cats-dot\"><\/span>Features<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/artificial-intelligence\/\" data-fvcat=\"artificial-intelligence\"><span class=\"fv-cats-dot\"><\/span>Artificial Intelligence<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/call-center-cloud-technology\/\" data-fvcat=\"call-center-cloud-technology\"><span class=\"fv-cats-dot\"><\/span>Call center<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/channels\/\" data-fvcat=\"channels\"><span class=\"fv-cats-dot\"><\/span>Channels<\/a><\/li>\n<\/ul>\n<\/nav>\n<p><script> (function(){ var root=document.querySelector('.fv-blog-cats'); 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ChatGPTClaudePerplexity Opens in a new tab \u00b7 ChatGPT and Perplexity don&#8217;t require an account Online business communication has become a necessity today, thanks to the growing trend of teleworking 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