{"id":22661,"date":"2022-06-15T18:18:43","date_gmt":"2022-06-15T16:18:43","guid":{"rendered":"https:\/\/fonvirtual.com\/en\/?p=22661"},"modified":"2026-07-28T18:49:43","modified_gmt":"2026-07-28T16:49:43","slug":"digital-workplace-what-is-it-and-benefits","status":"publish","type":null,"link":"https:\/\/fonvirtual.com\/en\/blog\/digital-workplace-what-is-it-and-benefits\/","title":{"rendered":"Digital Workplace: What It Is and Benefits for Your Company"},"content":{"rendered":"<style id=\"fv-tb-hide\">.et_pb_row_inner_1_tb_body,.et_pb_image_0_tb_body{display:none!important}<\/style>\n<div id=\"fv-meta-share\" style=\"position:relative;background:#fff;border:1px solid #ececf1;border-radius:12px;box-shadow:0 4px 18px rgba(20,20,60,0.05);padding:16px 18px;margin:0 0 24px 0;max-width:760px;font-family:inherit;\">\n<div style=\"display:flex;flex-wrap:wrap;align-items:center;gap:13px;\"><a href=\"https:\/\/fonvirtual.com\/en\/profile-of-emma-smith\/\" 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with AI<\/span><\/div>\n<div style=\"font-size:13.5px;color:#5b5b6e;margin:0 0 16px;padding-left:8px;line-height:1.5;\">Pick an AI: opens a chat with the summary ready to go \u2014 you just hit send.<\/div>\n<div style=\"display:flex;flex-wrap:wrap;gap:10px;padding-left:8px;\"><a data-ai=\"https:\/\/chatgpt.com\/?q=\" target=\"_blank\" rel=\"nofollow noopener\" style=\"display:inline-flex;align-items:center;gap:8px;background:transparent;color:#2b2f3a;text-decoration:none;font-size:13px;font-weight:600;padding:9px 16px;border:1px solid #dcdce4;border-radius:26px;line-height:1;\"><span style=\"width:8px;height:8px;border-radius:50%;background:#12a37f;display:inline-block;\"><\/span>ChatGPT<\/a><a data-ai=\"https:\/\/claude.ai\/new?q=\" target=\"_blank\" rel=\"nofollow noopener\" style=\"display:inline-flex;align-items:center;gap:8px;background:transparent;color:#2b2f3a;text-decoration:none;font-size:13px;font-weight:600;padding:9px 16px;border:1px solid #dcdce4;border-radius:26px;line-height:1;\"><span style=\"width:8px;height:8px;border-radius:50%;background:#d97757;display:inline-block;\"><\/span>Claude<\/a><a data-ai=\"https:\/\/www.perplexity.ai\/search?q=\" target=\"_blank\" rel=\"nofollow noopener\" style=\"display:inline-flex;align-items:center;gap:8px;background:transparent;color:#2b2f3a;text-decoration:none;font-size:13px;font-weight:600;padding:9px 16px;border:1px solid #dcdce4;border-radius:26px;line-height:1;\"><span style=\"width:8px;height:8px;border-radius:50%;background:#1fb8a6;display:inline-block;\"><\/span>Perplexity<\/a><\/div>\n<div style=\"font-size:11.5px;color:#9a9aae;margin:14px 0 0;padding-left:8px;\">Opens in a new tab \u00b7 ChatGPT and Perplexity don&#8217;t require an account<\/div>\n<\/div>\n<p><script> (function(){ var card=document.getElementById('fv-resumen-ia'); if(!card)return; var h1=document.querySelector('article h1')||document.querySelector('h1'); var title=h1?h1.textContent.trim():document.title.replace(\/\\s*[|\\-\u2013\u2014].*$\/,'').trim(); var link=window.location.href; var enc=encodeURIComponent('Summarize this article from the Fonvirtual blog. Title: \u00ab'+title+'\u00bb. Link: '+link); card.querySelectorAll('a[data-ai]').forEach(function(a){a.href=a.getAttribute('data-ai')+enc;}); })(); <\/script><\/p>\n<p><span style=\"font-weight: 400;\">Especially in the wake of the pandemic, workspaces have evolved, so that with the right systems in place, it is no longer necessary to be in a fixed location to carry out one&#8217;s workday. This change in the way we work has highlighted the <\/span><b>importance of teamwork <\/b><span style=\"font-weight: 400;\">and, above all, the need for digital tools to facilitate collaboration and communication.\u00a0<\/span> <span style=\"font-weight: 400;\">Although some companies had already begun the process of digital transformation of their spaces, it was not until then that most of them realized the <\/span><b>flaws in their business processes<\/b><span style=\"font-weight: 400;\">: information that was difficult to find, outdated or duplicated; poor mobility of work tools; confusion due to a lack of communication&#8230;<\/span> <span style=\"font-weight: 400;\">This is how the concept of <\/span><b>Digital Workplace <\/b><span style=\"font-weight: 400;\">was born, which aims to improve communication, collaboration, access to information and productivity. Is this way of working new to you and you have many doubts? In Fonvirtual we tell you everything you need to know, from what it is to how you can create it, through the benefits it offers to your company.<\/span> <\/p>\n<h2><span style=\"font-weight: 400;\">What is the Digital Workplace?<\/span><\/h2>\n<p> <span style=\"font-weight: 400;\">Broadly speaking, the Digital Workplace, <\/span><b>also known as \u00abdigital office\u00bb or even \u00abvirtual office\u00bb<\/b><span style=\"font-weight: 400;\">, is a transformation process in which a company changes its physical workspace to a digital one. New technologies play a key role here, as they support the work of employees through virtual solutions characterized by flexibility, allowing them to carry out their activity at any time, in any place and from any device.<\/span> <span style=\"font-weight: 400;\">By creating a collaborative environment in which all team members are connected, the Digital Workplace not only facilitates the work of employees, but <\/span><b>also enhances the experience of customers<\/b><span style=\"font-weight: 400;\">, who perceive the image of a company adapted to the digital age.\u00a0<\/span> <img loading=\"lazy\" decoding=\"async\" class=\" wp-image-22662 aligncenter\" src=\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/06\/definition-digital-workplace-300x199.jpg\" alt=\"definition-digital-workplace\" width=\"390\" height=\"259\" \/> <\/p>\n<h2><span style=\"font-weight: 400;\">Benefits of the Digital Workplace<\/span><\/h2>\n<p> <span style=\"font-weight: 400;\">Digitally transforming a company is not easy, as it involves changes to deal with. Moreover, <\/span><b>without the right tools, this strategy can easily fail<\/b><span style=\"font-weight: 400;\">. For this reason, many companies hesitate whether or not to carry it out and, in many cases, end up not doing so.\u00a0<\/span> <span style=\"font-weight: 400;\">However, the truth is that, like any process, <\/span><b>setting up a digital office takes time, planning and effort.<\/b><span style=\"font-weight: 400;\"> But there are many benefits to be derived from this change, which are the following:<\/span> <\/p>\n<h3><span style=\"font-weight: 400;\">Different working modalities to choose from<\/span><\/h3>\n<p> <span style=\"font-weight: 400;\">We mentioned earlier that the Digital Workplace is mainly based on <\/span><b>virtual solutions that are accessible at any time, from anywhere and from any device<\/b><span style=\"font-weight: 400;\">. As a result, employees can work from anywhere in the world: in the office, at home, in a coffee shop or even on the road.<\/span> <span style=\"font-weight: 400;\">This favors different <\/span><a href=\"https:\/\/fonvirtual.com\/en\/blog\/implementing-hybrid-working-model\/\"><span style=\"font-weight: 400;\">working models<\/span><\/a><span style=\"font-weight: 400;\"> to choose from: face-to-face, hybrid or remote. All of them offer great advantages to employees, and by giving them the possibility to choose the option that is most convenient for them at the time, not only <\/span><b>increases their satisfaction<\/b><span style=\"font-weight: 400;\">, but also allows for a better work-life balance. New ways of organizing professional life are also emerging, such as the case of \u00abdigital nomads\u00bb.<\/span> <\/p>\n<h3><span style=\"font-weight: 400;\">Increased individual and business productivity<\/span><\/h3>\n<p> <span style=\"font-weight: 400;\">In many cases, employees spend a large part of their working day going to and back from the company&#8217;s facilities. This time spent <\/span><b>prevents them from fully concentrating on <\/b><span style=\"font-weight: 400;\">achieving the objectives of their working day, as they arrive tired and unmotivated.<\/span> <span style=\"font-weight: 400;\">In relation to the previous advantage, the fact that many employees work from anywhere <\/span><b>improves personal productivity<\/b><span style=\"font-weight: 400;\">, as they are more satisfied at work and therefore also contribute more value to the company.<\/span> <\/p>\n<h3><span style=\"font-weight: 400;\">Transparency in communications<\/span><\/h3>\n<p> <span style=\"font-weight: 400;\">One of the challenges faced by companies that offer their employees the possibility to work remotely is the <\/span><a href=\"https:\/\/fonvirtual.com\/en\/blog\/manage-remote-working-team\/\"><span style=\"font-weight: 400;\">management of remote working teams<\/span><\/a><span style=\"font-weight: 400;\">. In these cases, <\/span><b>employees need to be able to see and talk to each other as they would if they were in the same workplace<\/b><span style=\"font-weight: 400;\">. Otherwise, there is a risk of miscommunication that can lead to breakdowns that can affect not only the smooth running of the business, but also the customer experience.<\/span> <span style=\"font-weight: 400;\">To prevent this from happening, the Digital Workplace is based on <\/span><b>internal communication platforms<\/b><span style=\"font-weight: 400;\">, which allow all team members to interact with each other via chat, voice and video, regardless of their location.<\/span> <span style=\"font-weight: 400;\">In addition, the most advanced ones allow the <\/span><b>creation of work groups <\/b><span style=\"font-weight: 400;\">in which all or only some of the members of the team can be found. These groups allow us to send and receive messages in real time to the members of the group, so that everyone receives the information equally.<\/span> <\/p>\n<h3><span style=\"font-weight: 400;\">Easy access to information<\/span><\/h3>\n<p> <span style=\"font-weight: 400;\">We commented at the beginning that one of the main problems companies face is <\/span><b>data that is difficult to access, duplicated or, in most cases, out of date<\/b><span style=\"font-weight: 400;\">.\u00a0<\/span> <span style=\"font-weight: 400;\">In digital offices, all information is unified in systems such as a CRM. Thus, <\/span><b>this problem disappears<\/b><span style=\"font-weight: 400;\">, as all employees can access it at any time and modify the information, with changes being recorded in real time.<\/span> <\/p>\n<h2><span style=\"font-weight: 400;\">How to create a digital workspace in your company?<\/span><\/h2>\n<p> <span style=\"font-weight: 400;\">Now that you know all the advantages that the Digital Workplace can bring, you are probably wondering <\/span><b>how you can create one<\/b><span style=\"font-weight: 400;\">. To do so, the first thing you need to do is to choose the digital tools that will help you in the process, especially communication ones. So, you should take into account when acquiring them:<\/span> <\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">The systems you choose should be able to be <\/span><b>integrated with each other in order to work together<\/b><span style=\"font-weight: 400;\">. In this sense, the ideal is to group them into a single platform. For example, if we find a communications solution that allows us to <\/span><a href=\"https:\/\/fonvirtual.com\/en\/crm-cti-integration\/\"><span style=\"font-weight: 400;\">integrate a CRM<\/span><\/a><span style=\"font-weight: 400;\">, we will obtain functionalities such as being able to contact customers from the same interface or consult and modify data in real time without having to leave the interaction.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Another key aspect is that they should have <\/span><b>chat, voice and video communication<\/b><span style=\"font-weight: 400;\">, both with colleagues and customers, and that they can be managed <\/span><b>from the same interface.\u00a0<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Finally, it is essential that these <\/span><b>tools are ubiquitous<\/b><span style=\"font-weight: 400;\">, that is, that they can be easily used anywhere and from any device, without the need for downloads or installations.<\/span><\/li>\n<\/ul>\n<p> <span style=\"font-weight: 400;\">In Fonvirtual, we offer you a solution for your Digital Workplace with all these features: the <\/span><a href=\"https:\/\/fonvirtual.com\/en\/virtual-pbx\/\"><span style=\"font-weight: 400;\">virtual PBX<\/span><\/a><span style=\"font-weight: 400;\">. With it, you will be able to make the most of the advantages offered by this new way of working and manage your internal and external communications efficiently. 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ChatGPTClaudePerplexity Opens in a new tab \u00b7 ChatGPT and Perplexity don&#8217;t require an account Especially in the wake of the pandemic, workspaces have evolved, so that with the right 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