{"id":22567,"date":"2022-05-25T08:00:23","date_gmt":"2022-05-25T06:00:23","guid":{"rendered":"https:\/\/fonvirtual.com\/en\/?p=22567"},"modified":"2026-07-28T18:49:48","modified_gmt":"2026-07-28T16:49:48","slug":"virtual-solutions-multi-brand-companies","status":"publish","type":null,"link":"https:\/\/fonvirtual.com\/en\/blog\/virtual-solutions-multi-brand-companies\/","title":{"rendered":"Virtual Solutions for Multi-brand Companies"},"content":{"rendered":"<style id=\"fv-tb-hide\">.et_pb_row_inner_1_tb_body,.et_pb_image_0_tb_body{display:none!important}<\/style>\n<div id=\"fv-meta-share\" style=\"position:relative;background:#fff;border:1px solid #ececf1;border-radius:12px;box-shadow:0 4px 18px rgba(20,20,60,0.05);padding:16px 18px;margin:0 0 24px 0;max-width:760px;font-family:inherit;\">\n<div style=\"display:flex;flex-wrap:wrap;align-items:center;gap:13px;\"><a href=\"https:\/\/fonvirtual.com\/en\/profile-of-emma-smith\/\" 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alt=\"multi-brand-companies-virtual-solutions\" style=\"width:100%;height:auto;border-radius:12px;display:block;\" \/><\/div>\n<div id=\"fv-resumen-ia\" style=\"position:relative;background:#fff;border:1px solid #e8e8ee;border-radius:14px;box-shadow:0 6px 24px rgba(20,20,60,0.07);padding:20px 22px 16px;margin:0 0 28px 0;max-width:720px;font-family:inherit;overflow:hidden;\">\n<div style=\"position:absolute;left:0;top:0;bottom:0;width:5px;background:linear-gradient(180deg,#f6343f 0%,#ff7a45 100%);\"><\/div>\n<div style=\"display:flex;align-items:center;gap:10px;margin:0 0 6px;padding-left:8px;\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" style=\"flex-shrink:0;display:block;\"><path d=\"M12 2L13.9 9.1L21 11L13.9 12.9L12 21L10.1 12.9L3 11L10.1 9.1Z\" fill=\"#f6343f\"\/><path d=\"M19 3L19.6 5.4L22 6L19.6 6.6L19 9L18.4 6.6L16 6L18.4 5.4Z\" fill=\"#ff7a45\" opacity=\"0.85\"\/><\/svg><span style=\"font-weight:700;font-size:16px;color:#1a1a2e;letter-spacing:-0.2px;\">Summarize this article with AI<\/span><\/div>\n<div style=\"font-size:13.5px;color:#5b5b6e;margin:0 0 16px;padding-left:8px;line-height:1.5;\">Pick an AI: opens a chat with the summary ready to go \u2014 you just hit send.<\/div>\n<div style=\"display:flex;flex-wrap:wrap;gap:10px;padding-left:8px;\"><a data-ai=\"https:\/\/chatgpt.com\/?q=\" target=\"_blank\" rel=\"nofollow noopener\" style=\"display:inline-flex;align-items:center;gap:8px;background:transparent;color:#2b2f3a;text-decoration:none;font-size:13px;font-weight:600;padding:9px 16px;border:1px solid #dcdce4;border-radius:26px;line-height:1;\"><span style=\"width:8px;height:8px;border-radius:50%;background:#12a37f;display:inline-block;\"><\/span>ChatGPT<\/a><a data-ai=\"https:\/\/claude.ai\/new?q=\" target=\"_blank\" rel=\"nofollow noopener\" style=\"display:inline-flex;align-items:center;gap:8px;background:transparent;color:#2b2f3a;text-decoration:none;font-size:13px;font-weight:600;padding:9px 16px;border:1px solid #dcdce4;border-radius:26px;line-height:1;\"><span style=\"width:8px;height:8px;border-radius:50%;background:#d97757;display:inline-block;\"><\/span>Claude<\/a><a data-ai=\"https:\/\/www.perplexity.ai\/search?q=\" target=\"_blank\" rel=\"nofollow noopener\" style=\"display:inline-flex;align-items:center;gap:8px;background:transparent;color:#2b2f3a;text-decoration:none;font-size:13px;font-weight:600;padding:9px 16px;border:1px solid #dcdce4;border-radius:26px;line-height:1;\"><span style=\"width:8px;height:8px;border-radius:50%;background:#1fb8a6;display:inline-block;\"><\/span>Perplexity<\/a><\/div>\n<div style=\"font-size:11.5px;color:#9a9aae;margin:14px 0 0;padding-left:8px;\">Opens in a new tab \u00b7 ChatGPT and Perplexity don&#8217;t require an account<\/div>\n<\/div>\n<p><script> (function(){ var card=document.getElementById('fv-resumen-ia'); if(!card)return; var h1=document.querySelector('article h1')||document.querySelector('h1'); var title=h1?h1.textContent.trim():document.title.replace(\/\\s*[|\\-\u2013\u2014].*$\/,'').trim(); var link=window.location.href; var enc=encodeURIComponent('Summarize this article from the Fonvirtual blog. Title: \u00ab'+title+'\u00bb. Link: '+link); card.querySelectorAll('a[data-ai]').forEach(function(a){a.href=a.getAttribute('data-ai')+enc;}); })(); <\/script><\/p>\n<p><b>Digitalisation plays a decisive role in the success of companies<\/b><span style=\"font-weight: 400;\">. It has become the key that opens the door to a world full of opportunities, but also of challenges. Companies have been forced to transform their means to this digital world in order to \u00abstay in the game\u00bb. Renew or die has been the motto of businesses when facing this transformation.<\/span> <span style=\"font-weight: 400;\">Among the opportunities that favor the management of companies are cloud solutions, in which the virtual office stands out. But, <\/span><b>what is a virtual office?\u00a0<\/b> <span style=\"font-weight: 400;\">It<\/span> <span style=\"font-weight: 400;\">is a system that allows you to manage your business communications and achieve maximum performance with the help of a <\/span><a href=\"https:\/\/fonvirtual.com\/en\/virtual-pbx\/\"><span style=\"font-weight: 400;\">virtual PBX<\/span><\/a><span style=\"font-weight: 400;\">. All this from the cloud, without expensive and bulky equipment, just with a device, whatever it is, and an Internet connection you could have access to this tool. Can you imagine what this would mean for your company? We are talking about being able to connect <\/span><b>from anywhere in the world<\/b><span style=\"font-weight: 400;\">, <\/span><b>through a single platform and all with cost savings<\/b><span style=\"font-weight: 400;\">.<\/span> <span style=\"font-weight: 400;\">This tool makes it possible to bring <\/span><b>efficiency <\/b><span style=\"font-weight: 400;\">to any type of company thanks to the <\/span><b>easy management of its communications, both internal and external, and through any channel<\/b><span style=\"font-weight: 400;\">. If this system is useful for a standard company, imagine for a company with several lines of business and many branches in different locations.<\/span> <\/p>\n<h2><span style=\"font-weight: 400;\">Opportunities offered by virtual PBXs for multi-brand companies<\/span><\/h2>\n<p> <span style=\"font-weight: 400;\">Managing a multi-brand business can be complicated if it is not done in an organized way. A chaotic management would turn into an absolute inefficiency that could lead to the company&#8217;s bankruptcy. To prevent this from happening, there are different ways to facilitate such management.<\/span> <span style=\"font-weight: 400;\">In the case of communications, the aforementioned virtual PBXs are the ideal system to achieve the desired efficiency. <\/span><span style=\"font-weight: 400;\">They offer a range of opportunities that will make you not only achieve maximum performance but also substantially improve the <\/span><a href=\"https:\/\/fonvirtual.com\/en\/blog\/customer-experience-key-for-customer-satisfaction\/\"><b>user experience<\/b><\/a><span style=\"font-weight: 400;\"> of your customers and potential customers.<\/span> <\/p>\n<h3><span style=\"font-weight: 400;\">Division of calls by headquarters and departments<\/span><\/h3>\n<p> <span style=\"font-weight: 400;\">The division of calls received in the virtual PBX between the different offices or departments will be more convenient and efficient for both the company and the customer. In addition, it has <\/span><b>a caller ID function <\/b><span style=\"font-weight: 400;\">through something as simple as configuring a message when the call is picked up so that the agent knows where the call is coming from. Interesting, isn&#8217;t it? Well, there&#8217;s more.<\/span> <\/p>\n<h3><span style=\"font-weight: 400;\">Registers with detailed information<\/span><\/h3>\n<p> <span style=\"font-weight: 400;\">It also allows access to all the detailed information of the communication made, being able to track the activity of the PBX thanks to the <\/span><b>transcriptions, statistics and supervisor panel<\/b><span style=\"font-weight: 400;\">.<\/span> <span style=\"font-weight: 400;\">As well as the ability to access transcripts of calls you make or receive at any time, you can also access <\/span><b>call recordings <\/b><span style=\"font-weight: 400;\">whenever you need to so that you don&#8217;t miss any important information that may have been missed. There&#8217;s no excuse for the absent-minded!<\/span> <img loading=\"lazy\" decoding=\"async\" class=\" wp-image-22568 aligncenter\" src=\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/05\/virtual-solutions-multi-brand-companies-300x200.jpg\" alt=\"virtual-solutions-multi-brand-companies\" width=\"389\" height=\"259\" \/> <\/p>\n<h3><span style=\"font-weight: 400;\">Remote teamwork<\/span><\/h3>\n<p> <span style=\"font-weight: 400;\">The extensions have all the necessary tools to ensure complete communication between collaborators. We are talking about <\/span><b>videoconferencing, visibility of status or an internal chat <\/b><span style=\"font-weight: 400;\">with the possibility of sharing any type of file and much more.<\/span> <span style=\"font-weight: 400;\">You will be able to <\/span><b>transfer calls <\/b><span style=\"font-weight: 400;\">with the option of being able to give a little background information before putting the call through and the <\/span><b>status functionality will allow <\/b><span style=\"font-weight: 400;\">employees to know whether colleagues are available or not to make the process efficient. As well as calls, <\/span><b>live chats and WhatsApps <\/b><span style=\"font-weight: 400;\">from customers can also be <\/span><b>transferred <\/b><span style=\"font-weight: 400;\">when necessary. In addition, extensions will have buttons to make three-way calls and facilitate interactions between users.\u00a0<\/span> <\/p>\n<h3><span style=\"font-weight: 400;\">Custom configurations<\/span><\/h3>\n<p> <span style=\"font-weight: 400;\">Another of the possibilities it offers is to carry out repetitive tasks without the need for human intervention, through Artificial Intelligence automatisms. The <\/span><b>system is connected to the company&#8217;s systems <\/b><span style=\"font-weight: 400;\">and a virtual assistant is in charge of managing appointments, freeing employees for tasks that require greater specialization. You can configure schedules according to the company&#8217;s activity or by extensions, being able to manage calls differently depending on when they are made. There is also the possibility of configuring different welcome messages, menus or deliveries.<\/span> <span style=\"font-weight: 400;\">Don&#8217;t think twice, this virtual solution is what you are looking for. Do you want to know more? <\/span><a href=\"https:\/\/fonvirtual.com\/en\/contact\/\"><b>Contact us<\/b><\/a><span style=\"font-weight: 400;\"> and find out about our service and our rates. 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ChatGPTClaudePerplexity Opens in a new tab \u00b7 ChatGPT and Perplexity don&#8217;t require an account Digitalisation plays a decisive role in the success of companies. 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