{"id":19388,"date":"2020-09-16T12:01:27","date_gmt":"2020-09-16T10:01:27","guid":{"rendered":"https:\/\/fonvirtual.com\/en\/?p=19388"},"modified":"2026-07-28T18:51:53","modified_gmt":"2026-07-28T16:51:53","slug":"digital-telephony-how-it-works-and-its-advantages","status":"publish","type":null,"link":"https:\/\/fonvirtual.com\/en\/blog\/digital-telephony-how-it-works-and-its-advantages\/","title":{"rendered":"Digital telephony: how it works and its advantages"},"content":{"rendered":"<style id=\"fv-tb-hide\">.et_pb_row_inner_1_tb_body,.et_pb_image_0_tb_body{display:none!important}<\/style>\n<div id=\"fv-meta-share\" style=\"position:relative;background:#fff;border:1px solid #ececf1;border-radius:12px;box-shadow:0 4px 18px rgba(20,20,60,0.05);padding:16px 18px;margin:0 0 24px 0;max-width:760px;font-family:inherit;\">\n<div style=\"display:flex;flex-wrap:wrap;align-items:center;gap:13px;\"><a href=\"https:\/\/fonvirtual.com\/en\/profile-of-emma-smith\/\" 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article with AI<\/span><\/div>\n<div style=\"font-size:13.5px;color:#5b5b6e;margin:0 0 16px;padding-left:8px;line-height:1.5;\">Pick an AI: opens a chat with the summary ready to go \u2014 you just hit send.<\/div>\n<div style=\"display:flex;flex-wrap:wrap;gap:10px;padding-left:8px;\"><a data-ai=\"https:\/\/chatgpt.com\/?q=\" target=\"_blank\" rel=\"nofollow noopener\" style=\"display:inline-flex;align-items:center;gap:8px;background:transparent;color:#2b2f3a;text-decoration:none;font-size:13px;font-weight:600;padding:9px 16px;border:1px solid #dcdce4;border-radius:26px;line-height:1;\"><span style=\"width:8px;height:8px;border-radius:50%;background:#12a37f;display:inline-block;\"><\/span>ChatGPT<\/a><a data-ai=\"https:\/\/claude.ai\/new?q=\" target=\"_blank\" rel=\"nofollow noopener\" style=\"display:inline-flex;align-items:center;gap:8px;background:transparent;color:#2b2f3a;text-decoration:none;font-size:13px;font-weight:600;padding:9px 16px;border:1px solid #dcdce4;border-radius:26px;line-height:1;\"><span style=\"width:8px;height:8px;border-radius:50%;background:#d97757;display:inline-block;\"><\/span>Claude<\/a><a data-ai=\"https:\/\/www.perplexity.ai\/search?q=\" target=\"_blank\" rel=\"nofollow noopener\" style=\"display:inline-flex;align-items:center;gap:8px;background:transparent;color:#2b2f3a;text-decoration:none;font-size:13px;font-weight:600;padding:9px 16px;border:1px solid #dcdce4;border-radius:26px;line-height:1;\"><span style=\"width:8px;height:8px;border-radius:50%;background:#1fb8a6;display:inline-block;\"><\/span>Perplexity<\/a><\/div>\n<div style=\"font-size:11.5px;color:#9a9aae;margin:14px 0 0;padding-left:8px;\">Opens in a new tab \u00b7 ChatGPT and Perplexity don&#8217;t require an account<\/div>\n<\/div>\n<p><script> (function(){ var card=document.getElementById('fv-resumen-ia'); if(!card)return; var h1=document.querySelector('article h1')||document.querySelector('h1'); var title=h1?h1.textContent.trim():document.title.replace(\/\\s*[|\\-\u2013\u2014].*$\/,'').trim(); var link=window.location.href; var enc=encodeURIComponent('Summarize this article from the Fonvirtual blog. Title: \u00ab'+title+'\u00bb. Link: '+link); card.querySelectorAll('a[data-ai]').forEach(function(a){a.href=a.getAttribute('data-ai')+enc;}); })(); <\/script><\/p>\n<p><span style=\"font-weight: 400;\">Today, digital is part of everything that surrounds us. It is something we have become used to. Yet we&#8217;re not always aware of how we can take advantage of this digital era. Today we will talk about digital telephony and its advantages.\u00a0<\/span> &nbsp; <\/p>\n<h2><span style=\"font-weight: 400;\">What is digital telephony?<\/span><\/h2>\n<p> &nbsp; <span style=\"font-weight: 400;\">Digital telephony is used by any equipment with internet connection, and it<strong>\u00a0allows you to make and receive VoIP calls<\/strong>. This technology enables a greater transmission capacity. So, both voice and data can travel at the same time. Digital telephony is not new, it has been on the market since the end of the 90s. But it has become widespread in recent years thanks to the improvement of voice quality and the expansion of the internet.<\/span> <span style=\"font-weight: 400;\">The \u00abVoice over Internet Protocol\u00bb, known worldwide as VoIP, is responsible for the transmission of voice traffic over Internet networks. You can use this instead of the traditional telephone networks. It <strong>allows you to have telephone conversations using the Internet network.\u00a0<\/strong><\/span> <span style=\"font-weight: 400;\">Digital telephony has become<a href=\"https:\/\/fonvirtual.com\/en\/webrtc\/\"> the most widely used form of communication by businesses. <\/a>It has replaced traditional telephone systems and analogue telephone lines.<\/span> &nbsp; <\/p>\n<h2><span style=\"font-weight: 400;\">How does digital telephony work?<\/span><\/h2>\n<p> &nbsp; <span style=\"font-weight: 400;\">Since it is a cloud-based telephony, we can say that digital telephony works through the Internet. More specifically, it uses <strong>\u00abInternet protocols\u00bb<\/strong> to communicate by digital means, so the user communicates thanks to the Internet connection. This facilitates the convergence of multiple systems into one. That is, employees can enjoy a digital telephony tool that<strong> unifies the company&#8217;s communications.<\/strong><\/span> &nbsp; <\/p>\n<h2><span style=\"font-weight: 400;\">What are the advantages of digital telephony?<\/span><\/h2>\n<p> &nbsp; <span style=\"font-weight: 400;\">Digital telephony has many advantages. It becomes noticeable especially when compared to analogue lines.\u00a0<\/span> <span style=\"font-weight: 400;\">What are analogue lines? These lines belong to the Switched Telephone Network. They are part of the <strong>traditional<\/strong> telephony. This telephony works with copper cables that transmit electrical signals. These signals are converted into sound waves, and then they transfer the voice into the call.\u00a0<\/span> <span style=\"font-weight: 400;\">Analogical lines allow<strong> only one communication per contracted line. <\/strong>Besides,<strong>\u00a0<\/strong><\/span><span style=\"font-weight: 400;\">each line goes under a geographic number. Therefore, in order to receive several simultaneous calls, it is necessary to contract as many lines as channels are desired.<\/span> &nbsp; &nbsp; <img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-19390 aligncenter\" src=\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2020\/09\/advantages-digital-telephony.jpg\" alt=\"advantages-digital-telephony\" width=\"626\" height=\"390\" \/> &nbsp; <\/p>\n<h3><span style=\"font-weight: 400;\">Digital telephony has a series of advantages compared to analogue lines :<\/span><\/h3>\n<p> &nbsp; <\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Com<\/span><span style=\"font-weight: 400;\">panies can afford to connect remote offices, or even have offices in other countries. This allows a<strong> reduction in phone bills. <\/strong>It also means that calls within the company are free.\u00a0<\/span><\/li>\n<\/ul>\n<p> &nbsp; <\/p>\n<ul>\n<li>Thanks to the Internet, companies can communicate from anywhere in the world. This translates into an improvement in worker mobility. If employees have an internet connection, they can meet a client virtually from abroad.<\/li>\n<\/ul>\n<p> &nbsp; <\/p>\n<ul>\n<li>More than one call can be transmitted over the same telephone line. This increases the telephone lines in the company without needing additional physical lines.<\/li>\n<\/ul>\n<p> &nbsp; <\/p>\n<ul>\n<li>You will have access to advanced functionalities such as voice mail, custom main greetings, schedules, etc. And also to the ones usually charged extra by telephone companies, such as call transfer or caller ID.<\/li>\n<\/ul>\n<p> &nbsp; <\/p>\n<ul>\n<li>It allows the integration of other services available on the internet network such as videoconferencing, instant messaging, etc.<\/li>\n<\/ul>\n<p> &nbsp; <\/p>\n<ul>\n<li>This telephony allows the use of different devices. Compared to analogue lines that only use telephones, you can use any device. Mobile phones, computers or tablets.<\/li>\n<\/ul>\n<p> <span style=\"font-weight: 400;\">\u00a0<\/span> <span style=\"font-weight: 400;\">Therefore, digital telephony is an <\/span><b>enormous advance<\/b><span style=\"font-weight: 400;\"> in telecommunications at a business level. It provides facilities and<\/span><a href=\"https:\/\/fonvirtual.com\/en\/\"> <span style=\"font-weight: 400;\">solutions<\/span><\/a><span style=\"font-weight: 400;\"> and is a significant advantage, especially as the years go by. It is a technological development increasingly adopted by companies.\u00a0<\/span> <span style=\"font-weight: 400;\">Thanks to Fonvirtual&#8217;s digital telephony, you can enjoy all these advantages. And you can also carry or keep your current number if you do not want a new one.<\/span> &nbsp;<\/p>\n<style id=\"fv-blog-cats-css\"> nav.fv-blog-cats{--fv:#f6343f;--fv-osc:#d8252f;--fv-tinta:#1a1a2e;--fv-borde:#e6e6ea;font-family:inherit;max-width:1180px;margin:28px auto 18px;padding:0 4px;text-align:center!important;} nav.fv-blog-cats .fv-cats-titulo{font-size:13px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:#9a9aae;margin:0 0 14px;} nav.fv-blog-cats ul.fv-cats-lista{display:inline-flex;flex-wrap:wrap;justify-content:center;gap:10px 12px;list-style:none!important;margin:0;padding:0!important;text-align:center;} nav.fv-blog-cats .fv-cats-lista a{display:inline-flex!important;align-items:center;gap:7px;padding:9px 18px;border-radius:999px;border:1px solid var(--fv-borde);background:#fff!important;color:#000!important;font-size:14px;font-weight:400;line-height:1;text-decoration:none!important;white-space:nowrap;cursor:pointer;transition:background .15s ease,color .15s ease,border-color .15s ease,box-shadow .15s ease,transform .1s ease;} nav.fv-blog-cats .fv-cats-lista a:hover{border-color:var(--fv);color:var(--fv)!important;background:#fff5f5;box-shadow:0 4px 14px -6px rgba(246,52,63,.45);text-decoration:none!important;} nav.fv-blog-cats .fv-cats-lista a:active{transform:translateY(1px);} nav.fv-blog-cats .fv-cats-lista a:focus-visible{outline:3px solid rgba(246,52,63,.4);outline-offset:2px;} nav.fv-blog-cats .fv-cats-dot{width:8px;height:8px;border-radius:50%;background:var(--fv);opacity:1;flex-shrink:0;} nav.fv-blog-cats .fv-cats-lista a.fv-cats-activo{background:var(--fv)!important;border-color:var(--fv);color:#fff!important;box-shadow:0 6px 16px -6px rgba(246,52,63,.6);} nav.fv-blog-cats .fv-cats-lista a.fv-cats-activo:hover{background:var(--fv-osc);color:#fff!important;} nav.fv-blog-cats .fv-cats-lista a.fv-cats-activo .fv-cats-dot{opacity:1;background:#fff;} @media (max-width:600px){nav.fv-blog-cats ul.fv-cats-lista{display:flex;flex-wrap:nowrap;overflow-x:auto;justify-content:flex-start;padding-bottom:6px;-webkit-overflow-scrolling:touch;scrollbar-width:thin;scrollbar-color:var(--fv-borde) transparent;}nav.fv-blog-cats .fv-cats-lista::-webkit-scrollbar{height:6px;}nav.fv-blog-cats .fv-cats-lista::-webkit-scrollbar-thumb{background:var(--fv-borde);border-radius:3px;}nav.fv-blog-cats .fv-cats-lista a{flex-shrink:0;}} <\/style>\n<nav class=\"fv-blog-cats\" aria-label=\"Blog categories\">\n<p class=\"fv-cats-titulo\">Explore by category<\/p>\n<ul class=\"fv-cats-lista\">\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/\" data-fvcat=\"\"><span class=\"fv-cats-dot\"><\/span>All<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/technology\/\" data-fvcat=\"technology\"><span class=\"fv-cats-dot\"><\/span>Technology<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/professional-communications\/\" data-fvcat=\"professional-communications\"><span class=\"fv-cats-dot\"><\/span>Professional Communications<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/features\/\" data-fvcat=\"features\"><span class=\"fv-cats-dot\"><\/span>Features<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/artificial-intelligence\/\" data-fvcat=\"artificial-intelligence\"><span class=\"fv-cats-dot\"><\/span>Artificial Intelligence<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/call-center-cloud-technology\/\" data-fvcat=\"call-center-cloud-technology\"><span class=\"fv-cats-dot\"><\/span>Call center<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/channels\/\" data-fvcat=\"channels\"><span class=\"fv-cats-dot\"><\/span>Channels<\/a><\/li>\n<\/ul>\n<\/nav>\n<p><script> (function(){ var root=document.querySelector('.fv-blog-cats'); 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