{"id":18081,"date":"2020-04-14T08:03:28","date_gmt":"2020-04-14T06:03:28","guid":{"rendered":"https:\/\/fonvirtual.com\/en\/?p=18081"},"modified":"2026-07-28T18:52:11","modified_gmt":"2026-07-28T16:52:11","slug":"best-moment-to-make-a-business-call","status":"publish","type":null,"link":"https:\/\/fonvirtual.com\/en\/blog\/best-moment-to-make-a-business-call\/","title":{"rendered":"When is the best moment to make a business call?"},"content":{"rendered":"<style id=\"fv-tb-hide\">.et_pb_row_inner_1_tb_body,.et_pb_image_0_tb_body{display:none!important}<\/style>\n<div id=\"fv-meta-share\" style=\"position:relative;background:#fff;border:1px solid #ececf1;border-radius:12px;box-shadow:0 4px 18px rgba(20,20,60,0.05);padding:16px 18px;margin:0 0 24px 0;max-width:760px;font-family:inherit;\">\n<div style=\"display:flex;flex-wrap:wrap;align-items:center;gap:13px;\"><a href=\"https:\/\/fonvirtual.com\/en\/profile-of-emma-smith\/\" 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call\" style=\"width:100%;height:auto;border-radius:12px;display:block;\" \/><\/div>\n<div id=\"fv-resumen-ia\" style=\"position:relative;background:#fff;border:1px solid #e8e8ee;border-radius:14px;box-shadow:0 6px 24px rgba(20,20,60,0.07);padding:20px 22px 16px;margin:0 0 28px 0;max-width:720px;font-family:inherit;overflow:hidden;\">\n<div style=\"position:absolute;left:0;top:0;bottom:0;width:5px;background:linear-gradient(180deg,#f6343f 0%,#ff7a45 100%);\"><\/div>\n<div style=\"display:flex;align-items:center;gap:10px;margin:0 0 6px;padding-left:8px;\"><svg width=\"20\" height=\"20\" viewBox=\"0 0 24 24\" fill=\"none\" style=\"flex-shrink:0;display:block;\"><path d=\"M12 2L13.9 9.1L21 11L13.9 12.9L12 21L10.1 12.9L3 11L10.1 9.1Z\" fill=\"#f6343f\"\/><path d=\"M19 3L19.6 5.4L22 6L19.6 6.6L19 9L18.4 6.6L16 6L18.4 5.4Z\" fill=\"#ff7a45\" opacity=\"0.85\"\/><\/svg><span style=\"font-weight:700;font-size:16px;color:#1a1a2e;letter-spacing:-0.2px;\">Summarize this article with AI<\/span><\/div>\n<div style=\"font-size:13.5px;color:#5b5b6e;margin:0 0 16px;padding-left:8px;line-height:1.5;\">Pick an AI: opens a chat with the summary ready to go \u2014 you just hit send.<\/div>\n<div style=\"display:flex;flex-wrap:wrap;gap:10px;padding-left:8px;\"><a data-ai=\"https:\/\/chatgpt.com\/?q=\" target=\"_blank\" rel=\"nofollow noopener\" style=\"display:inline-flex;align-items:center;gap:8px;background:transparent;color:#2b2f3a;text-decoration:none;font-size:13px;font-weight:600;padding:9px 16px;border:1px solid #dcdce4;border-radius:26px;line-height:1;\"><span style=\"width:8px;height:8px;border-radius:50%;background:#12a37f;display:inline-block;\"><\/span>ChatGPT<\/a><a data-ai=\"https:\/\/claude.ai\/new?q=\" target=\"_blank\" rel=\"nofollow noopener\" style=\"display:inline-flex;align-items:center;gap:8px;background:transparent;color:#2b2f3a;text-decoration:none;font-size:13px;font-weight:600;padding:9px 16px;border:1px solid #dcdce4;border-radius:26px;line-height:1;\"><span style=\"width:8px;height:8px;border-radius:50%;background:#d97757;display:inline-block;\"><\/span>Claude<\/a><a data-ai=\"https:\/\/www.perplexity.ai\/search?q=\" target=\"_blank\" rel=\"nofollow noopener\" style=\"display:inline-flex;align-items:center;gap:8px;background:transparent;color:#2b2f3a;text-decoration:none;font-size:13px;font-weight:600;padding:9px 16px;border:1px solid #dcdce4;border-radius:26px;line-height:1;\"><span style=\"width:8px;height:8px;border-radius:50%;background:#1fb8a6;display:inline-block;\"><\/span>Perplexity<\/a><\/div>\n<div style=\"font-size:11.5px;color:#9a9aae;margin:14px 0 0;padding-left:8px;\">Opens in a new tab \u00b7 ChatGPT and Perplexity don&#8217;t require an account<\/div>\n<\/div>\n<p><script> (function(){ var card=document.getElementById('fv-resumen-ia'); if(!card)return; var h1=document.querySelector('article h1')||document.querySelector('h1'); var title=h1?h1.textContent.trim():document.title.replace(\/\\s*[|\\-\u2013\u2014].*$\/,'').trim(); var link=window.location.href; var enc=encodeURIComponent('Summarize this article from the Fonvirtual blog. Title: \u00ab'+title+'\u00bb. Link: '+link); card.querySelectorAll('a[data-ai]').forEach(function(a){a.href=a.getAttribute('data-ai')+enc;}); })(); <\/script><\/p>\n<p>One of the most important factors to take into account when selling is the time invested following up our potential clients, who have already had previous contact with the company and have shown their interest in the solutions offered by it. But, have you ever tried calling a client on a Monday morning at 9 a.m. and they don\u2019t answer? And then after calling the same client on Thursday, not only do they answer, but they are also being extremely kind? Knowing the best time to make business calls is essential, as it will allow us to increase our margin of response to calls made through our <a href=\"https:\/\/fonvirtual.com\/en\/cloud-pbx\/\">Cloud PBX<\/a> and obtain better results. Although each company can rely on its own experience, there are several statistical and psychological studies that reveal when is the best time to make a commercial call. &nbsp; <\/p>\n<h2><b>Which day of the week is the best moment to make a business call in general?<\/b><\/h2>\n<p> &nbsp; First of all, we must emphasize that ideally our virtual PBX agents should know the habits and schedules of the person we are calling. Sometimes it is possible because we contact a client that we already know, of whom we have this information from previous experiences. But what if it\u2019s the first time we are contacting a client? Generally, experts agree that the best days to make a business call are Wednesdays and Thursdays, as the response levels are higher for some obvious reasons. While the first two days of the week are usually dedicated by the subjects to organize and advance projects and responsibilities, and Friday to finish them and prepare for the rest, the intermediate days of the week are the days when they have more time available. In addition, half of the week has already passed, so people are in a better mood as the weekend is coming. &nbsp; <a href=\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2020\/04\/mejor-momento-llamadas-centralita-virtual.jpg\"><img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-18082 aligncenter\" src=\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2020\/04\/mejor-momento-llamadas-centralita-virtual.jpg\" alt=\"business call\" width=\"400\" height=\"266\" \/><\/a> &nbsp; <\/p>\n<h2><b>And what time of day would be best?<\/b><\/h2>\n<p> &nbsp; As far as the best time of day to make a business call is concerned, we should think about when an agent is most likely to be able to contact managers with decision power within his or her company and at the same time they have time available to take the call. That is why statistics indicate that the best time range is between 10:00 and 11:00 and between 16:00 and 17:00. The earliest hours are those used by entrepreneurs to update their messages and organize the day, and after 17:00 the entrepreneur is already focused on closing all the issues to successfully finish the day and rest. In addition, at mid-morning the client may be in a meeting. On the other hand, it also seems quite obvious that the worst time to call a client is at lunchtime. However, if our company works on a multinational level, we must know the customs of the place we want to call. German managers do not go out to eat at the same time as Mexican managers, for example. Finally, it is also interesting to mention that studies show that it is advisable not to let more than five minutes go by when calling a client who has requested to be contacted, since after that small period of time, the probability of a positive response is reduced to much more than half. &nbsp; <\/p>\n<h2><b>If we want more accuracy, we will have to analyze our own data.<\/b><\/h2>\n<p> &nbsp; What we have said above is useful because it is empirically based. However, it is always best to analyze our industry data, and if possible, our company data, for more accurate results. We can think that making a record of calls, noting the time periods of negative responses or postponements, could be a good technique. However, it is true that it is quite laborious. Do not worry, Fonvirtual gives you the solution. With Fonvirtual&#8217;s virtual PBX service, you will have access to several reports on all <a href=\"https:\/\/fonvirtual.com\/en\/blog\/why-integrate-a-crm-into-your-companys-telephony\/\">your call statistics<\/a>. This is not just a simple list of calls. You can create different reports depending on the information you are interested in, for example, reports that include specific hours, days or months, which will allow you to know when there is a greater range of response to calls made from your virtual PBX. In addition, you can integrate it with Google Data Studio, so you can collect all this information in the form of reports and dynamic and interactive graphs.<\/p>\n<style id=\"fv-blog-cats-css\"> nav.fv-blog-cats{--fv:#f6343f;--fv-osc:#d8252f;--fv-tinta:#1a1a2e;--fv-borde:#e6e6ea;font-family:inherit;max-width:1180px;margin:28px auto 18px;padding:0 4px;text-align:center!important;} nav.fv-blog-cats .fv-cats-titulo{font-size:13px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:#9a9aae;margin:0 0 14px;} nav.fv-blog-cats ul.fv-cats-lista{display:inline-flex;flex-wrap:wrap;justify-content:center;gap:10px 12px;list-style:none!important;margin:0;padding:0!important;text-align:center;} nav.fv-blog-cats .fv-cats-lista a{display:inline-flex!important;align-items:center;gap:7px;padding:9px 18px;border-radius:999px;border:1px solid var(--fv-borde);background:#fff!important;color:#000!important;font-size:14px;font-weight:400;line-height:1;text-decoration:none!important;white-space:nowrap;cursor:pointer;transition:background .15s ease,color .15s ease,border-color .15s ease,box-shadow .15s ease,transform .1s ease;} nav.fv-blog-cats .fv-cats-lista a:hover{border-color:var(--fv);color:var(--fv)!important;background:#fff5f5;box-shadow:0 4px 14px -6px rgba(246,52,63,.45);text-decoration:none!important;} nav.fv-blog-cats .fv-cats-lista a:active{transform:translateY(1px);} nav.fv-blog-cats .fv-cats-lista a:focus-visible{outline:3px solid rgba(246,52,63,.4);outline-offset:2px;} nav.fv-blog-cats .fv-cats-dot{width:8px;height:8px;border-radius:50%;background:var(--fv);opacity:1;flex-shrink:0;} nav.fv-blog-cats .fv-cats-lista a.fv-cats-activo{background:var(--fv)!important;border-color:var(--fv);color:#fff!important;box-shadow:0 6px 16px -6px rgba(246,52,63,.6);} nav.fv-blog-cats .fv-cats-lista a.fv-cats-activo:hover{background:var(--fv-osc);color:#fff!important;} nav.fv-blog-cats .fv-cats-lista a.fv-cats-activo .fv-cats-dot{opacity:1;background:#fff;} @media (max-width:600px){nav.fv-blog-cats ul.fv-cats-lista{display:flex;flex-wrap:nowrap;overflow-x:auto;justify-content:flex-start;padding-bottom:6px;-webkit-overflow-scrolling:touch;scrollbar-width:thin;scrollbar-color:var(--fv-borde) transparent;}nav.fv-blog-cats .fv-cats-lista::-webkit-scrollbar{height:6px;}nav.fv-blog-cats .fv-cats-lista::-webkit-scrollbar-thumb{background:var(--fv-borde);border-radius:3px;}nav.fv-blog-cats .fv-cats-lista a{flex-shrink:0;}} <\/style>\n<nav class=\"fv-blog-cats\" aria-label=\"Blog categories\">\n<p class=\"fv-cats-titulo\">Explore by category<\/p>\n<ul class=\"fv-cats-lista\">\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/\" data-fvcat=\"\"><span class=\"fv-cats-dot\"><\/span>All<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/technology\/\" data-fvcat=\"technology\"><span class=\"fv-cats-dot\"><\/span>Technology<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/professional-communications\/\" data-fvcat=\"professional-communications\"><span class=\"fv-cats-dot\"><\/span>Professional Communications<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/features\/\" data-fvcat=\"features\"><span class=\"fv-cats-dot\"><\/span>Features<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/artificial-intelligence\/\" data-fvcat=\"artificial-intelligence\"><span class=\"fv-cats-dot\"><\/span>Artificial Intelligence<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/call-center-cloud-technology\/\" data-fvcat=\"call-center-cloud-technology\"><span class=\"fv-cats-dot\"><\/span>Call center<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/channels\/\" data-fvcat=\"channels\"><span class=\"fv-cats-dot\"><\/span>Channels<\/a><\/li>\n<\/ul>\n<\/nav>\n<p><script> (function(){ var root=document.querySelector('.fv-blog-cats'); 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