{"id":14640,"date":"2019-06-19T09:00:17","date_gmt":"2019-06-19T07:00:17","guid":{"rendered":"https:\/\/fonvirtual.com\/en\/?p=14640"},"modified":"2026-07-28T18:53:02","modified_gmt":"2026-07-28T16:53:02","slug":"voice-over-ip-pbx","status":"publish","type":null,"link":"https:\/\/fonvirtual.com\/en\/blog\/voice-over-ip-pbx\/","title":{"rendered":"Voice Over IP PBX: What is it and what are the advantages?"},"content":{"rendered":"<style id=\"fv-tb-hide\">.et_pb_row_inner_1_tb_body,.et_pb_image_0_tb_body{display:none!important}<\/style>\n<div id=\"fv-meta-share\" style=\"position:relative;background:#fff;border:1px solid #ececf1;border-radius:12px;box-shadow:0 4px 18px rgba(20,20,60,0.05);padding:16px 18px;margin:0 0 24px 0;max-width:760px;font-family:inherit;\">\n<div style=\"display:flex;flex-wrap:wrap;align-items:center;gap:13px;\"><a href=\"https:\/\/fonvirtual.com\/en\/profile-of-emma-smith\/\" style=\"display:inline-flex;align-items:center;gap:10px;text-decoration:none;\"><img 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style=\"display:flex;flex-wrap:wrap;gap:10px;padding-left:8px;\"><a data-ai=\"https:\/\/chatgpt.com\/?q=\" target=\"_blank\" rel=\"nofollow noopener\" style=\"display:inline-flex;align-items:center;gap:8px;background:transparent;color:#2b2f3a;text-decoration:none;font-size:13px;font-weight:600;padding:9px 16px;border:1px solid #dcdce4;border-radius:26px;line-height:1;\"><span style=\"width:8px;height:8px;border-radius:50%;background:#12a37f;display:inline-block;\"><\/span>ChatGPT<\/a><a data-ai=\"https:\/\/claude.ai\/new?q=\" target=\"_blank\" rel=\"nofollow noopener\" style=\"display:inline-flex;align-items:center;gap:8px;background:transparent;color:#2b2f3a;text-decoration:none;font-size:13px;font-weight:600;padding:9px 16px;border:1px solid #dcdce4;border-radius:26px;line-height:1;\"><span style=\"width:8px;height:8px;border-radius:50%;background:#d97757;display:inline-block;\"><\/span>Claude<\/a><a data-ai=\"https:\/\/www.perplexity.ai\/search?q=\" target=\"_blank\" rel=\"nofollow noopener\" style=\"display:inline-flex;align-items:center;gap:8px;background:transparent;color:#2b2f3a;text-decoration:none;font-size:13px;font-weight:600;padding:9px 16px;border:1px solid #dcdce4;border-radius:26px;line-height:1;\"><span style=\"width:8px;height:8px;border-radius:50%;background:#1fb8a6;display:inline-block;\"><\/span>Perplexity<\/a><\/div>\n<div style=\"font-size:11.5px;color:#9a9aae;margin:14px 0 0;padding-left:8px;\">Opens in a new tab \u00b7 ChatGPT and Perplexity don&#8217;t require an account<\/div>\n<\/div>\n<p><script> (function(){ var card=document.getElementById('fv-resumen-ia'); if(!card)return; var h1=document.querySelector('article h1')||document.querySelector('h1'); var title=h1?h1.textContent.trim():document.title.replace(\/\\s*[|\\-\u2013\u2014].*$\/,'').trim(); var link=window.location.href; var enc=encodeURIComponent('Summarize this article from the Fonvirtual blog. Title: \u00ab'+title+'\u00bb. Link: '+link); card.querySelectorAll('a[data-ai]').forEach(function(a){a.href=a.getAttribute('data-ai')+enc;}); })(); <\/script><\/p>\n<h2><span style=\"font-weight: 400;\">What is Voice Over IP PBX?<\/span><\/h2>\n<p> &nbsp; <span style=\"font-weight: 400;\">The acronym Voice Over IP PBX stands for \u00abVoice Over Internet Protocol &#8211; Private Automatic Branch Exchange.\u00bb <\/span> <span style=\"font-weight: 400;\">Voice Over IP PBX is also known as<a href=\"https:\/\/fonvirtual.com\/en\/virtual-pbx\/\"> virtual PBX<\/a>, VoIP PBX, PABX IP, or IPBX, which all refer to the Internet Protocol Private Branch Exchange<\/span> <span style=\"font-weight: 400;\">Returning to the definition itself, the Voice Over IP PBX is a much more innovative version of the traditional PBX. Basically, it is a telephone network for businesses that uses a packet-switched network over the internet vs a circuit-switched copper line network during the duration of a call. You can make calls using the internet with VoIP PBX.<\/span> <\/p>\n<h2><span style=\"font-weight: 400;\">Differences Between Voice Over IP PBX and Traditional PBX<\/span><\/h2>\n<p> <span style=\"font-weight: 400;\">Before going over the concept of Voice Over IP PBX, it&#8217;s important to understand its differences with traditional PBX phone systems:<\/span> <\/p>\n<ol>\n<li><span style=\"font-weight: 400;\">While a traditional PBX is analog and works with classic telephone lines, the Voice Over IP PBX works within the Internet<\/span><\/li>\n<li><span style=\"font-weight: 400;\">In traditional phone networks, voice is transmitted via copper cable. This can cause noise, static, and connections getting cut during calls. With Voice Over IP PBX, the voice is transmitted over the Internet.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">With the help of copper cables and traditional telephone magnets,an analog electrical signal is created. With IP phone networks, the voice of the caller becomes a digitized telephone signal.<\/span><\/li>\n<li><span style=\"font-weight: 400;\">With traditional <a href=\"https:\/\/fonvirtual.com\/en\/virtual-pbx\/\">PBX<\/a>, the analog signal flows from the telephone handset through the copper telephone wire. The Voice Over IP PBX, on the other hand, divides the digital telephone signal into data packets before transmitting it to the recipient over the Internet.<\/span><\/li>\n<\/ol>\n<p> &nbsp; <img loading=\"lazy\" decoding=\"async\" class=\"wp-image-19814 size-full aligncenter\" src=\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/06\/pabx-2-opt.png\" alt=\"voice-over-ip\" width=\"361\" height=\"300\" \/> &nbsp; <\/p>\n<h2><span style=\"font-weight: 400;\">Advantages of Voice Over IP PBX<\/span><\/h2>\n<p> <span style=\"font-weight: 400;\">After discussing some of its differences with traditional PBX, it is evident that Voice Over IP PBX has more benefits. With Voice Over IP PBX, anyone familiar with a computer or smartphone can easily manage their network.<\/span> <span style=\"font-weight: 400;\">Voice Over IP PBX is a software with a user interface that can be connected to using any web browser. The connection of new callers is done through computer ports with the help of installable softphones, directly on the computer.<\/span> <span style=\"font-weight: 400;\">However, <\/span><b>ther<\/b><strong>e&#8217;s<\/strong><b> a new kind of Voice Over IP that <a href=\"https:\/\/fonvirtual.com\/en\/\">Fonvirtual <\/a><\/b><span style=\"font-weight: 400;\">offers companies: <\/span><b>WebRTC technology.<\/b><span style=\"font-weight: 400;\"> What are the advantages of this technology?<\/span> <\/p>\n<ul>\n<li><b>You don&#8217;t have to purchase IP telephones. Do<\/b><strong>n&#8217;t <\/strong><b>pay for installation fees or maintenance<\/b><\/li>\n<\/ul>\n<p> <span style=\"font-weight: 400;\">The <a href=\"https:\/\/fonvirtual.com\/en\/webrtc\/\">WebRTC <\/a>telephone network does not require IP telephones, adapters, or any program or software installation. You don&#8217;t need to invest in equipment. It is accessible from any browser. It can also be used through an App from your cell phone, desktop, or tablet.<\/span> <\/p>\n<ul>\n<li><b>Developed by Google<\/b><\/li>\n<\/ul>\n<p> <span style=\"font-weight: 400;\">WebRTC is a new technology developed by Google. It is known for its reliability and innovation. It offers HD quality audio, video, and data transmission.<\/span> <span style=\"font-weight: 400;\">No more traditional PBX issues: echoes, call costs, noise or delays in communication.<\/span> <\/p>\n<ul>\n<li><b><i>Hot-desking <\/i>(teleworking)<\/b><\/li>\n<\/ul>\n<p> <span style=\"font-weight: 400;\">You can use the new VoIP phone network, WebRTC, to broadcast and receive calls from anywhere in the world and from any device connected to the Internet (mobile, computer, tablet, and even smart TV). <\/span> <span style=\"font-weight: 400;\">At any time, a company can decide if it wants to change its office phone line without having to modify their current phone numbers or extensions. It doesn&#8217;t matter where the callers are located either. Calls will be sent and received throughout anywhere in the world thanks to the internet.<\/span> <span style=\"font-weight: 400;\">The virtual PBX of Fonvirtual allows you to enjoy the new WebRTC technology and configure all the functionalities that are needed: welcome messages, interactive voice menu, voicemail, waiting queues, schedule and holiday settings, etc. <\/span> <span style=\"font-weight: 400;\">You can also access the statistics of calls received in real time. 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ChatGPTClaudePerplexity Opens in a new tab \u00b7 ChatGPT and Perplexity don&#8217;t require an account What is Voice Over IP PBX? &nbsp; The acronym Voice Over IP PBX stands for 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