{"id":13462,"date":"2019-06-14T09:11:53","date_gmt":"2019-06-14T07:11:53","guid":{"rendered":"https:\/\/fonvirtual.com\/en\/?p=13462"},"modified":"2026-07-28T18:53:04","modified_gmt":"2026-07-28T16:53:04","slug":"securely-take-credit-card-payments-phone","status":"publish","type":null,"link":"https:\/\/fonvirtual.com\/en\/blog\/securely-take-credit-card-payments-phone\/","title":{"rendered":"Tips to securely take credit card payments over the phone"},"content":{"rendered":"<style id=\"fv-tb-hide\">.et_pb_row_inner_1_tb_body,.et_pb_image_0_tb_body{display:none!important}<\/style>\n<div id=\"fv-meta-share\" style=\"position:relative;background:#fff;border:1px solid #ececf1;border-radius:12px;box-shadow:0 4px 18px rgba(20,20,60,0.05);padding:16px 18px;margin:0 0 24px 0;max-width:760px;font-family:inherit;\">\n<div style=\"display:flex;flex-wrap:wrap;align-items:center;gap:13px;\"><a href=\"https:\/\/fonvirtual.com\/en\/profile-of-emma-smith\/\" 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card=document.getElementById('fv-resumen-ia'); if(!card)return; var h1=document.querySelector('article h1')||document.querySelector('h1'); var title=h1?h1.textContent.trim():document.title.replace(\/\\s*[|\\-\u2013\u2014].*$\/,'').trim(); var link=window.location.href; var enc=encodeURIComponent('Summarize this article from the Fonvirtual blog. Title: \u00ab'+title+'\u00bb. Link: '+link); card.querySelectorAll('a[data-ai]').forEach(function(a){a.href=a.getAttribute('data-ai')+enc;}); })(); <\/script><\/p>\n<p><span style=\"font-weight: 400;\">The demand for taking credit card payments over the phone raises currently. But still, some of the entrepreneurs are in a dilemma whether to take credit card payments over the phone because the fraud has recently been increased tremendously. No entrepreneurs like to face any difficulties being a fraud. The same case for the clients too. The clients also are very concern regarding this matter.<\/span><!--more--> <span style=\"font-weight: 400;\">As an entrepreneur, when you accept credit card payments on the phone, you are actually taking a risk that the person on the other side of the line is not the cardholder or the authorized user of the card. If you cannot check the photo ID, for example, your staff and you should be doing for all in-person card transactions. In fact, the banks which issue the credit or debit cards are likely to hold a business responsible for the fraud that occurs if they are not maintaining security protocols. Actually, there are some ways you can proceed to reduce business\u2019s risk of failing a victim to fraud when you are to take credit card payments over the phone.<\/span> &nbsp; <\/p>\n<h2><span style=\"font-weight: 400;\">Ways to take credit cards payments over the phone<\/span><\/h2>\n<p> &nbsp; <span style=\"font-weight: 400;\"># To maintain a secure transaction, you can take credit card payments over the phone in many ways.<\/span> <\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"> Enter the customer\u2019s credit card information manually on the point-of-sale (POS) System or Mobile Payment Device.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Using the virtual terminal, accept payment online for the phone order.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Email the invoice to your customer so that your customer can pay using an online payments system.<\/span><\/li>\n<\/ol>\n<p> &nbsp; <span style=\"font-weight: 400;\"># You can effectively secure your phone order payments process to take credit card payments.<\/span> <\/p>\n<ol>\n<li><span style=\"font-weight: 400;\"> Do buy a very secure POS system which ensures the latest security technology.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Always choose a payments processor and a hardware vendor that are both reputable and highly experienced in your industry and in working with mail order merchants.<\/span><\/li>\n<\/ol>\n<p> &nbsp; <img loading=\"lazy\" decoding=\"async\" class=\"wp-image-19703 aligncenter\" src=\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/06\/credit-card-receipt-opt.jpg\" alt=\"receipt-credit-card\" width=\"281\" height=\"281\" \/> &nbsp; <\/p>\n<h2><span style=\"font-weight: 400;\">The requirement pieces of information for each cards payment you accept over the phone<\/span><\/h2>\n<p> &nbsp; <\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Complete card number<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Expiration date<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Security code \/ CVV code<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Billing ZIP code<\/span><\/li>\n<\/ul>\n<p> &nbsp; <span style=\"font-weight: 400;\">Do instruct your staff members to write \u201cPhone Order\u201d on the signature line of the printed receipt for the order. Keep this paper in your record along with your invoices and the receipts.<\/span> <span style=\"font-weight: 400;\">When you are going to receive some online payment, some additional steps you should take to secure the transaction, which will undoubtedly ensure the legitimacy of your secure transaction.<\/span> <b># Delivery confirmation<\/b> <span style=\"font-weight: 400;\">It is recommended that you buy following for the shipment, particularly if it&#8217;s a high dollar amount. Requiring a grown-up signature when the shipment is conveyed, is another progression you might need to take for large orders. When you have an unmistakable paper trail of the shipment and conveyance, it is significantly more troublesome for a client to guarantee \u00abproducts not received\u00bb or that it was a false exchange.<\/span> <b># ZIP code match<\/b> <span style=\"font-weight: 400;\">If the ZIP codes of the charging address and the delivery address aren\u2019t matching, ask the client for the reasons of mismatching. This ought to be done when they are on the telephone putting in the request. Their response to this inquiry ought to be sensible, for example, requiring the shipment sent to his or her office so somebody can sign for it amid business hours. In the event that they don&#8217;t have a brisk, coherent reason concerning why the ZIP codes don&#8217;t coordinate, you should think about requesting another technique for installment\u2014or necessitating that the bundle is sent to the charging address.<\/span> &nbsp; <\/p>\n<h2><span style=\"font-weight: 400;\">Conclusion<\/span><\/h2>\n<p> &nbsp; <span style=\"font-weight: 400;\">To take credit card payments is the modern demand of the expanding business in the world, which ensures easy transaction for both the clients and the entrepreneurs. In another word, <\/span><a href=\"https:\/\/fonvirtual.com\/en\/taking-card-payments-over-phone\/\"><span style=\"font-weight: 400;\">taking card payments over the phone<\/span><\/a><span style=\"font-weight: 400;\">, not only satisfies the clients, but it also helps the business to spread widely, and obviously, following the above-mentioned steps make the credit card payment over the phone secured and safe.<\/span><\/p>\n<style id=\"fv-blog-cats-css\"> nav.fv-blog-cats{--fv:#f6343f;--fv-osc:#d8252f;--fv-tinta:#1a1a2e;--fv-borde:#e6e6ea;font-family:inherit;max-width:1180px;margin:28px auto 18px;padding:0 4px;text-align:center!important;} nav.fv-blog-cats .fv-cats-titulo{font-size:13px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:#9a9aae;margin:0 0 14px;} nav.fv-blog-cats ul.fv-cats-lista{display:inline-flex;flex-wrap:wrap;justify-content:center;gap:10px 12px;list-style:none!important;margin:0;padding:0!important;text-align:center;} nav.fv-blog-cats .fv-cats-lista a{display:inline-flex!important;align-items:center;gap:7px;padding:9px 18px;border-radius:999px;border:1px solid var(--fv-borde);background:#fff!important;color:#000!important;font-size:14px;font-weight:400;line-height:1;text-decoration:none!important;white-space:nowrap;cursor:pointer;transition:background .15s ease,color .15s ease,border-color .15s ease,box-shadow .15s ease,transform .1s ease;} nav.fv-blog-cats .fv-cats-lista a:hover{border-color:var(--fv);color:var(--fv)!important;background:#fff5f5;box-shadow:0 4px 14px -6px rgba(246,52,63,.45);text-decoration:none!important;} nav.fv-blog-cats .fv-cats-lista a:active{transform:translateY(1px);} nav.fv-blog-cats .fv-cats-lista a:focus-visible{outline:3px solid rgba(246,52,63,.4);outline-offset:2px;} nav.fv-blog-cats .fv-cats-dot{width:8px;height:8px;border-radius:50%;background:var(--fv);opacity:1;flex-shrink:0;} nav.fv-blog-cats .fv-cats-lista a.fv-cats-activo{background:var(--fv)!important;border-color:var(--fv);color:#fff!important;box-shadow:0 6px 16px -6px rgba(246,52,63,.6);} nav.fv-blog-cats .fv-cats-lista a.fv-cats-activo:hover{background:var(--fv-osc);color:#fff!important;} nav.fv-blog-cats .fv-cats-lista a.fv-cats-activo .fv-cats-dot{opacity:1;background:#fff;} @media (max-width:600px){nav.fv-blog-cats ul.fv-cats-lista{display:flex;flex-wrap:nowrap;overflow-x:auto;justify-content:flex-start;padding-bottom:6px;-webkit-overflow-scrolling:touch;scrollbar-width:thin;scrollbar-color:var(--fv-borde) transparent;}nav.fv-blog-cats .fv-cats-lista::-webkit-scrollbar{height:6px;}nav.fv-blog-cats .fv-cats-lista::-webkit-scrollbar-thumb{background:var(--fv-borde);border-radius:3px;}nav.fv-blog-cats .fv-cats-lista a{flex-shrink:0;}} <\/style>\n<nav class=\"fv-blog-cats\" aria-label=\"Blog categories\">\n<p class=\"fv-cats-titulo\">Explore by category<\/p>\n<ul class=\"fv-cats-lista\">\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/\" data-fvcat=\"\"><span class=\"fv-cats-dot\"><\/span>All<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/technology\/\" data-fvcat=\"technology\"><span class=\"fv-cats-dot\"><\/span>Technology<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/professional-communications\/\" data-fvcat=\"professional-communications\"><span class=\"fv-cats-dot\"><\/span>Professional Communications<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/features\/\" data-fvcat=\"features\"><span class=\"fv-cats-dot\"><\/span>Features<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/artificial-intelligence\/\" data-fvcat=\"artificial-intelligence\"><span class=\"fv-cats-dot\"><\/span>Artificial Intelligence<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/call-center-cloud-technology\/\" data-fvcat=\"call-center-cloud-technology\"><span class=\"fv-cats-dot\"><\/span>Call center<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/channels\/\" data-fvcat=\"channels\"><span class=\"fv-cats-dot\"><\/span>Channels<\/a><\/li>\n<\/ul>\n<\/nav>\n<p><script> (function(){ var root=document.querySelector('.fv-blog-cats'); 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ChatGPTClaudePerplexity Opens in a new tab \u00b7 ChatGPT and Perplexity don&#8217;t require an account The demand for taking credit card payments over the phone raises currently. But still, some 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