{"id":13411,"date":"2019-05-17T09:51:02","date_gmt":"2019-05-17T07:51:02","guid":{"rendered":"https:\/\/fonvirtual.com\/en\/?p=13411"},"modified":"2026-07-28T18:53:09","modified_gmt":"2026-07-28T16:53:09","slug":"voip-phone-services","status":"publish","type":null,"link":"https:\/\/fonvirtual.com\/en\/blog\/voip-phone-services\/","title":{"rendered":"VoIP phone services, new forms of communication"},"content":{"rendered":"<style id=\"fv-tb-hide\">.et_pb_row_inner_1_tb_body,.et_pb_image_0_tb_body{display:none!important}<\/style>\n<div id=\"fv-meta-share\" style=\"position:relative;background:#fff;border:1px solid #ececf1;border-radius:12px;box-shadow:0 4px 18px rgba(20,20,60,0.05);padding:16px 18px;margin:0 0 24px 0;max-width:760px;font-family:inherit;\">\n<div style=\"display:flex;flex-wrap:wrap;align-items:center;gap:13px;\"><a href=\"https:\/\/fonvirtual.com\/en\/profile-of-emma-smith\/\" style=\"display:inline-flex;align-items:center;gap:10px;text-decoration:none;\"><img 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hit send.<\/div>\n<div style=\"display:flex;flex-wrap:wrap;gap:10px;padding-left:8px;\"><a data-ai=\"https:\/\/chatgpt.com\/?q=\" target=\"_blank\" rel=\"nofollow noopener\" style=\"display:inline-flex;align-items:center;gap:8px;background:transparent;color:#2b2f3a;text-decoration:none;font-size:13px;font-weight:600;padding:9px 16px;border:1px solid #dcdce4;border-radius:26px;line-height:1;\"><span style=\"width:8px;height:8px;border-radius:50%;background:#12a37f;display:inline-block;\"><\/span>ChatGPT<\/a><a data-ai=\"https:\/\/claude.ai\/new?q=\" target=\"_blank\" rel=\"nofollow noopener\" style=\"display:inline-flex;align-items:center;gap:8px;background:transparent;color:#2b2f3a;text-decoration:none;font-size:13px;font-weight:600;padding:9px 16px;border:1px solid #dcdce4;border-radius:26px;line-height:1;\"><span style=\"width:8px;height:8px;border-radius:50%;background:#d97757;display:inline-block;\"><\/span>Claude<\/a><a data-ai=\"https:\/\/www.perplexity.ai\/search?q=\" target=\"_blank\" rel=\"nofollow noopener\" style=\"display:inline-flex;align-items:center;gap:8px;background:transparent;color:#2b2f3a;text-decoration:none;font-size:13px;font-weight:600;padding:9px 16px;border:1px solid #dcdce4;border-radius:26px;line-height:1;\"><span style=\"width:8px;height:8px;border-radius:50%;background:#1fb8a6;display:inline-block;\"><\/span>Perplexity<\/a><\/div>\n<div style=\"font-size:11.5px;color:#9a9aae;margin:14px 0 0;padding-left:8px;\">Opens in a new tab \u00b7 ChatGPT and Perplexity don&#8217;t require an account<\/div>\n<\/div>\n<p><script> (function(){ var card=document.getElementById('fv-resumen-ia'); if(!card)return; var h1=document.querySelector('article h1')||document.querySelector('h1'); var title=h1?h1.textContent.trim():document.title.replace(\/\\s*[|\\-\u2013\u2014].*$\/,'').trim(); var link=window.location.href; var enc=encodeURIComponent('Summarize this article from the Fonvirtual blog. Title: \u00ab'+title+'\u00bb. Link: '+link); card.querySelectorAll('a[data-ai]').forEach(function(a){a.href=a.getAttribute('data-ai')+enc;}); })(); <\/script><\/p>\n<p><span style=\"font-weight: 400;\">Having a secure, fast and modern communication network is a great help for companies and people working in this globalized world. This is why <\/span><a href=\"https:\/\/fonvirtual.com\/en\/webrtc\/\"><span style=\"font-weight: 400;\">IP Technology<\/span><\/a><span style=\"font-weight: 400;\"> arises, in particular, VoIP phone services, which refers to the use of digital data (Internet telephony protocol) for data transmission, making calls and conferences in a fast, secure and low-cost way.<\/span><!--more--> <span style=\"font-weight: 400;\">This is a new way of exchanging information, especially telephone calls, which were previously made over a public network, which generated high communication costs. <\/span> <span style=\"font-weight: 400;\">Throughout the following article, you will see how to improve the growth of your company thanks to the use of this technology.<\/span> &nbsp; <\/p>\n<h2><span style=\"font-weight: 400;\">How do VoIP phone services work?<\/span><\/h2>\n<p> &nbsp; <span style=\"font-weight: 400;\">The voice, considered an analogue signal, is converted into digital data packets, through an IP data network, so that they can be sent via the Internet. Thanks to this way of working, the operating costs of this technology are lower than traditional telephony.<\/span> &nbsp; <\/p>\n<h2><span style=\"font-weight: 400;\">Steps to make communication using VoIP phone services:<\/span><\/h2>\n<p> &nbsp; <\/p>\n<ol>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The user with VoIP phone services dials the telephone number from any device with an Internet connection.<\/span><\/li>\n<\/ol>\n<p> &nbsp; <\/p>\n<ol start=\"2\">\n<li><span style=\"font-weight: 400;\"> Your technology operator intercepts the digital data and generates the link with the <\/span><\/li>\n<\/ol>\n<p> <span style=\"font-weight: 400;\"> receiver of the call.<\/span> &nbsp; <\/p>\n<ol start=\"3\">\n<li><span style=\"font-weight: 400;\"> The data is converted from analogue to digital format, to allow the exchange of <\/span><\/li>\n<\/ol>\n<p> <span style=\"font-weight: 400;\"> information.<\/span> &nbsp; <span style=\"font-weight: 400;\">As you can see, the way VoIP phone services work is similar to sending an email or any other information over the Internet.<\/span> <span style=\"font-weight: 400;\">This technology has allowed large companies such as Google and Mozilla to help in the development of new platforms. One of them is the open source protocol called <a href=\"https:\/\/fonvirtual.com\/en\/\">WebRTC<\/a>, an <\/span><a href=\"https:\/\/en.wikipedia.org\/wiki\/Application_programming_interface\"><span style=\"font-weight: 400;\">API<\/span><\/a><span style=\"font-weight: 400;\"> with which users can perform the following activities:<\/span> <\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Voice calls<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Videoconferencing<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Share files between people<\/span><\/li>\n<\/ul>\n<p> <span style=\"font-weight: 400;\">Another very important advantage of this platform is that you can access it from any device (computer, tablet or mobile) with an Internet connection. This advantage gives its users the ubiquitous ability to communicate from anywhere in the world, just by having a connection to the network and the service of a company with the best communication options.<\/span> <span style=\"font-weight: 400;\">With the use of a WebRTC application, you will be able to interact with your clients, generating great profits and benefits. <\/span> <span style=\"font-weight: 400;\">In the following chart, you can see the comparisons, differences and similarities that we can establish between the platforms that use VoIP phone services (WebRTC) for personal and business communications, versus those that use the SIP Protocol.<\/span> &nbsp; <\/p>\n<table>\n<tbody>\n<tr>\n<td><b>SIP<\/b><\/td>\n<td><b>WebRTC<\/b><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">The technology used by some IP telephony providers, but with closed access, which raises their costs.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">It is an open source system, which lowers costs.<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">t allows users to make video calls, conferences and instant messaging services.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">You can perform the same activities as with the SIP platform, and also have telephone exchanges in the cloud.<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">It is necessary to buy expensive additional equipment such as software and IP phones to use this platform.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">The quality of calls is high definition, regardless of the type of connection.<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">It offers good quality services, but you must have a good fixed connection to the network.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">The quality of the calls is high definition, regardless of the type of connection.<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">The equipment does not allow the creation of contact agendas, generating delays when wanting to call.<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Gives the possibility to create online contact agendas.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p> &nbsp; <img loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-13412 aligncenter\" src=\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/05\/tecnologia-ip.jpg\" alt=\"VoIP phone services\" width=\"400\" height=\"199\" \/> &nbsp; <span style=\"font-weight: 400;\">It is true that the SIP platform started and revolutionized the IP communications market at the time, but with the creation of the <\/span><span style=\"font-weight: 400;\"><a href=\"https:\/\/fonvirtual.com\/en\/webrtc\/\">WebRTC<\/a>,<\/span><span style=\"font-weight: 400;\"> the advances and advantages for users are much greater.<\/span> <span style=\"font-weight: 400;\">The fact that VoIP phone services, through WebRTC, allow its users to establish HD quality communications from anywhere in the world, through a device with Internet access, without using expensive equipment or software, is a development that evolves the way we communicate.<\/span> <span style=\"font-weight: 400;\">After having read this article, you only have to contact a <\/span><a href=\"https:\/\/fonvirtual.com\/en\/\"><span style=\"font-weight: 400;\">virtual telephony agency<\/span><\/a><span style=\"font-weight: 400;\"> that offers you the best VoIP phone services for your company.<\/span><\/p>\n<style id=\"fv-blog-cats-css\"> nav.fv-blog-cats{--fv:#f6343f;--fv-osc:#d8252f;--fv-tinta:#1a1a2e;--fv-borde:#e6e6ea;font-family:inherit;max-width:1180px;margin:28px auto 18px;padding:0 4px;text-align:center!important;} nav.fv-blog-cats .fv-cats-titulo{font-size:13px;font-weight:600;letter-spacing:.06em;text-transform:uppercase;color:#9a9aae;margin:0 0 14px;} nav.fv-blog-cats ul.fv-cats-lista{display:inline-flex;flex-wrap:wrap;justify-content:center;gap:10px 12px;list-style:none!important;margin:0;padding:0!important;text-align:center;} nav.fv-blog-cats .fv-cats-lista a{display:inline-flex!important;align-items:center;gap:7px;padding:9px 18px;border-radius:999px;border:1px solid var(--fv-borde);background:#fff!important;color:#000!important;font-size:14px;font-weight:400;line-height:1;text-decoration:none!important;white-space:nowrap;cursor:pointer;transition:background .15s ease,color .15s ease,border-color .15s ease,box-shadow .15s ease,transform .1s ease;} nav.fv-blog-cats .fv-cats-lista a:hover{border-color:var(--fv);color:var(--fv)!important;background:#fff5f5;box-shadow:0 4px 14px -6px rgba(246,52,63,.45);text-decoration:none!important;} nav.fv-blog-cats .fv-cats-lista a:active{transform:translateY(1px);} nav.fv-blog-cats .fv-cats-lista a:focus-visible{outline:3px solid rgba(246,52,63,.4);outline-offset:2px;} nav.fv-blog-cats .fv-cats-dot{width:8px;height:8px;border-radius:50%;background:var(--fv);opacity:1;flex-shrink:0;} nav.fv-blog-cats .fv-cats-lista a.fv-cats-activo{background:var(--fv)!important;border-color:var(--fv);color:#fff!important;box-shadow:0 6px 16px -6px rgba(246,52,63,.6);} nav.fv-blog-cats .fv-cats-lista a.fv-cats-activo:hover{background:var(--fv-osc);color:#fff!important;} nav.fv-blog-cats .fv-cats-lista a.fv-cats-activo .fv-cats-dot{opacity:1;background:#fff;} @media (max-width:600px){nav.fv-blog-cats ul.fv-cats-lista{display:flex;flex-wrap:nowrap;overflow-x:auto;justify-content:flex-start;padding-bottom:6px;-webkit-overflow-scrolling:touch;scrollbar-width:thin;scrollbar-color:var(--fv-borde) transparent;}nav.fv-blog-cats .fv-cats-lista::-webkit-scrollbar{height:6px;}nav.fv-blog-cats .fv-cats-lista::-webkit-scrollbar-thumb{background:var(--fv-borde);border-radius:3px;}nav.fv-blog-cats .fv-cats-lista a{flex-shrink:0;}} <\/style>\n<nav class=\"fv-blog-cats\" aria-label=\"Blog categories\">\n<p class=\"fv-cats-titulo\">Explore by category<\/p>\n<ul class=\"fv-cats-lista\">\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/\" data-fvcat=\"\"><span class=\"fv-cats-dot\"><\/span>All<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/technology\/\" data-fvcat=\"technology\"><span class=\"fv-cats-dot\"><\/span>Technology<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/professional-communications\/\" data-fvcat=\"professional-communications\"><span class=\"fv-cats-dot\"><\/span>Professional Communications<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/features\/\" data-fvcat=\"features\"><span class=\"fv-cats-dot\"><\/span>Features<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/artificial-intelligence\/\" data-fvcat=\"artificial-intelligence\"><span class=\"fv-cats-dot\"><\/span>Artificial Intelligence<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/call-center-cloud-technology\/\" data-fvcat=\"call-center-cloud-technology\"><span class=\"fv-cats-dot\"><\/span>Call center<\/a><\/li>\n<li><a href=\"https:\/\/fonvirtual.com\/en\/blog\/category\/channels\/\" data-fvcat=\"channels\"><span class=\"fv-cats-dot\"><\/span>Channels<\/a><\/li>\n<\/ul>\n<\/nav>\n<p><script> (function(){ var root=document.querySelector('.fv-blog-cats'); 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ChatGPTClaudePerplexity Opens in a new tab \u00b7 ChatGPT and Perplexity don&#8217;t require an account Having a secure, fast and modern communication network is a great help for companies and 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