{"id":22862,"date":"2022-08-12T10:39:19","date_gmt":"2022-08-12T08:39:19","guid":{"rendered":"https:\/\/maroon-cobra-681026.hostingersite.com\/en\/?page_id=22862"},"modified":"2024-10-22T11:19:59","modified_gmt":"2024-10-22T09:19:59","slug":"sdk","status":"publish","type":null,"link":"https:\/\/fonvirtual.com\/en\/sdk\/","title":{"rendered":"SDK"},"content":{"rendered":"

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\n

SDK<\/h1>\n<\/div>\n

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All your tools connected to your communications solution<\/h2>\n

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Everything you can imagine…
<\/span><\/p>\n

It doesn’t matter if you use free or self-developed software<\/strong>. You will be able to make all the integrations you want according to the needs of your company.<\/p>\n

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…integrated with your communications…<\/span><\/p>\n

Add new channels to your communication platform or connect other programs such as CRM or ERP that you use in your company. Everything is possible with the SDK<\/strong>.<\/span><\/p>\n

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…to obtain new functionalities<\/span><\/p>\n

As they are connected to each other, all the systems collaborate<\/strong> so that you can obtain new functionalities and carry out new actions to improve your processes.<\/span><\/p>\n

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What is SDK?<\/h2>\n

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An SDK (Software Development Kit)<\/strong> is a set of data and tools that allow developers to create software applications from scratch. This kit contains everything necessary to be able to integrate two or more systems<\/strong>. The SDK is what makes the development process much smoother and hassle-free.<\/p>\n

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At Fonvirtual we have already integrated our communication solution with the main CRMs.<\/strong> However, if you prefer, you can use our SDK to connect it to:<\/span><\/p>\n

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An in-house or self-developed software<\/strong><\/p>\n

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Another CRM or external ERP<\/strong><\/span><\/p>\n

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Business Intelligence<\/strong> solutions, document management<\/strong>, storage<\/strong>, organisation<\/strong>…<\/span><\/p>\n

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With Fonvirtual’s SDK you will have everything you need to boost your communications.<\/span><\/p>\n

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Don’t want to develop your own solution? Find out about the integrations we already have in place<\/span><\/span><\/p>\n

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locked=\u00bboff\u00bb collapsed=\u00bbon\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb min_height=\u00bb154px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_cta title=\u00bbUse our SDK to give your customers the best experience\u00bb button_url=\u00bbhttps:\/\/fonvirtual.com\/en\/contact\/\u00bb button_text=\u00bbWe help you\u00bb admin_label=\u00bbCall To Action\u00bb _builder_version=\u00bb4.17.6″ _module_preset=\u00bbdefault\u00bb header_font=\u00bb|700|||||||\u00bb header_font_size=\u00bb33px\u00bb body_font=\u00bb||||||||\u00bb body_font_size=\u00bb20″ use_background_color=\u00bboff\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_button=\u00bbon\u00bb button_border_radius=\u00bb14″ header_font_size_tablet=\u00bb\u00bb header_font_size_phone=\u00bb28px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb button_text_size__hover_enabled=\u00bboff\u00bb button_one_text_size__hover_enabled=\u00bboff\u00bb button_two_text_size__hover_enabled=\u00bboff\u00bb button_text_color__hover_enabled=\u00bboff\u00bb button_one_text_color__hover_enabled=\u00bboff\u00bb button_two_text_color__hover_enabled=\u00bboff\u00bb button_border_width__hover_enabled=\u00bboff\u00bb button_one_border_width__hover_enabled=\u00bboff\u00bb button_two_border_width__hover_enabled=\u00bboff\u00bb button_border_color__hover_enabled=\u00bboff\u00bb button_one_border_color__hover_enabled=\u00bboff\u00bb button_two_border_color__hover_enabled=\u00bboff\u00bb 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collapsed=\u00bbon\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.17.6″ _module_preset=\u00bbdefault\u00bb header_font=\u00bb|300|||||||\u00bb header_font_size=\u00bb40px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

What are the advantages of using an SDK?<\/h2>\n

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Integration<\/span><\/p>\n

With just a few lines of code, you can connect all your company’s information systems with your telephony solution<\/strong> to achieve powerful functionality.<\/span><\/p>\n

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Automation<\/span><\/span><\/p>\n

Forget about repetitive tasks or constantly switching from one application to another. The SDK saves you tim<\/strong>e and frees your agents to concentrate on more value-added tasks.<\/span><\/p>\n

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Efficiency<\/span><\/p>\n

All the solutions you connect using an SDK will work together according to your needs<\/strong>, so you will improve your processes and increase your productivity.<\/span><\/p>\n

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Adding functionality
<\/span><\/p>\n

If a communications solution already has extensive functionality on its own, imagine what happens if you connect it to other tools. New opportunities will emerge and you will be able to add customised features.<\/strong><\/p>\n

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Customisation<\/span><\/span><\/p>\n

These tools are adapted\u00a0to your company’s needs<\/strong>, as you decide which programmes you want to connect and what you want to get out of it.<\/span><\/p>\n

<\/span><\/p>\n

[\/et_pb_blurb][et_pb_blurb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/07\/geolocalizacion-supervisor.webp\u00bb alt=\u00bbuser-experience\u00bb image_icon_width=\u00bb40%\u00bb admin_label=\u00bbAnuncio\u00bb _builder_version=\u00bb4.17.6″ _module_preset=\u00bbdefault\u00bb header_level=\u00bbh2″ header_text_align=\u00bbcenter\u00bb header_font_size=\u00bb22px\u00bb body_text_align=\u00bbcenter\u00bb animation=\u00bboff\u00bb image_max_width=\u00bb75%\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Better user experience
<\/span><\/p>\n

Build customer loyalty by providing quality customer service and increase customer satisfaction with every contact.<\/strong> The more efficient and productive your customer service is, the more you will encourage them to stay with you.<\/p>\n

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\u00a0 Applications of our SDK
<\/span><\/h2>\n

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Reporting<\/span><\/p>\n

Do you want to get customised reports of the performance of your communications on other platforms? Using Fonvirtual’s Software Development Kit you will be able to connect your call centre or virtual switchboard software with this kind of tools, such as Google Data Studio. You will be able to visualize all the data quickly and interactively.<\/strong><\/span><\/p>\n

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CRM\/ERP
<\/span><\/p>\n

Connect the information from your customer management software or CRM with our telephony service<\/strong>.
Record the activity of your employees with each customer, provide your employees with information about the caller in real time or develop any other functionality that you consider useful for your company.<\/p>\n

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And much more…
<\/span><\/span><\/p>\n

Do you have other needs? Don’t worry. The integration possibilities using an SDK are endless<\/strong>, as it is designed precisely to connect everything you can think of and that your company needs. We’ll give you the tools you need<\/strong> to get the most out of your communications platform.<\/span><\/strong><\/p>\n

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