{"id":22774,"date":"2022-07-15T11:11:24","date_gmt":"2022-07-15T09:11:24","guid":{"rendered":"https:\/\/maroon-cobra-681026.hostingersite.com\/en\/?page_id=22774"},"modified":"2024-10-31T13:54:54","modified_gmt":"2024-10-31T12:54:54","slug":"unified-communications","status":"publish","type":null,"link":"https:\/\/fonvirtual.com\/en\/unified-communications\/","title":{"rendered":"Unified Communications"},"content":{"rendered":"

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Unified Communications<\/h1>\n<\/div>\n

[\/et_pb_text][et_pb_text _builder_version=\u00bb4.17.4″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbcenter\u00bb use_border_color=\u00bboff\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Your communications available on any device<\/span><\/h2>\n

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Messaging, voice and video…<\/span><\/p>\n

Manage all your internal and external communications by voice, chat and video on the same platform<\/strong>. Your conversations will be available anywhere in the world.<\/span><\/p>\n

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…on a multi-device platform…<\/span><\/span><\/p>\n

Access the platform to manage your communications from any web browser or from our native applications for mobile or tablet<\/strong> IOS or Android.<\/span><\/p>\n

\u00a0<\/strong><\/p>\n

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…and choose where to attend each interaction<\/span><\/span><\/p>\n

You will receive the interaction on all the devices you are connected to at the same time and you will be able to attend to it from the one that is most convenient for you<\/strong> at that moment.<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb background_color=\u00bb#f6343f\u00bb min_height=\u00bb151px\u00bb custom_margin=\u00bb||8px|||\u00bb custom_padding=\u00bb0|0px|14px|0px|false|false\u00bb collapsed=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb2px|auto||auto||\u00bb custom_padding=\u00bb50px|0px|0|0px|false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_cta title=\u00bbYour communications on all your devices\u00bb button_url=\u00bbhttps:\/\/fonvirtual.com\/en\/prices\/\u00bb button_text=\u00bbDiscover our rates\u00bb title_tablet=\u00bb\u00bb title_phone=\u00bbTus comunicaciones en todos tus dispositivos\u00bb title_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_font=\u00bb|600|||||||\u00bb header_font_size=\u00bb33px\u00bb custom_button=\u00bbon\u00bb button_border_radius=\u00bb10px\u00bb min_height=\u00bb143px\u00bb custom_margin=\u00bb-45px||-15px|||\u00bb border_radii=\u00bbon|20px|20px|20px|20px\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ custom_padding_last_edited=\u00bbon|desktop\u00bb admin_label=\u00bbsection\u00bb _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb background_color=\u00bb#ffffff\u00bb custom_padding_tablet=\u00bb50px|0|50px|0″ custom_padding_phone=\u00bb\u00bb transparent_background=\u00bboff\u00bb padding_mobile=\u00bboff\u00bb locked=\u00bboff\u00bb collapsed=\u00bbon\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb min_height=\u00bb68.4px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_font=\u00bb|300|||||||\u00bb header_font_size=\u00bb40px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

What are unified communications?<\/h2>\n

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Unified communications<\/strong> (UC or UCaaS) are professional solutions in the cloud that bring together communication solutions on a single platform accessible from multiple devices simultaneously. These tools favour mobility and allow business continuity in teleworking situations, as access to messaging, voice or video communications can be made from any device<\/span><\/p>\n

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Forget about relying on a single device to manage your communications:<\/span><\/p>\n

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Manage your chats, voice calls and video calls on your computer, mobile and tablet at the same time<\/strong> as if they were on a single device.<\/span><\/p>\n

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Attend interactions from the device closest to you or the one you prefer at any given moment.<\/strong><\/span><\/p>\n

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<\/strong>Access your conversation history from any device<\/strong>, regardless of whether or not you have used it to manage conversations because everything is synchronised in real time<\/strong>.<\/span><\/strong><\/p>\n

[\/et_pb_blurb][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Customers and colleagues won’t notice the difference, as you’ll be available to them at any time and from anywhere.<\/strong><\/span><\/strong><\/p>\n

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What characterises our unified communications solution?<\/h2>\n

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No device limit<\/span><\/span><\/p>\n

Most unified communications solutions charge licenses for each simultaneously connected device. With Fonvirtual you can connect simultaneously on as many devices as you want<\/strong> without paying more.<\/span><\/p>\n

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With Artificial Intelligence<\/span><\/span><\/p>\n

Our unified communications solutions have a powerful Artificial Intelligence system<\/strong> that allows you to adapt to customer needs through transcriptions, identification of the user’s gender and language …<\/span><\/p>\n

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Internal Communications
<\/span><\/p>\n

Our unified communications software includes tools for internal communication by chat, voice and video<\/strong>. You can check the status of your colleagues, create groups, share files, etc…..<\/span><\/p>\n

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100% Cloud<\/span><\/p>\n

At Fonvirtual we use WebRTC technology for all our solutions. Everything is in the cloud, so you don’t have to install any executable software or invest in hardware. Your extensions will be available wherever you need them most.<\/strong><\/span><\/strong><\/p>\n

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Cross-channel solution<\/span><\/span><\/span><\/p>\n

Your voice, chat and video channels will be integrated and connected to each other on a single platform<\/strong>, so you can switch from one to the other easily and without leaving the conversation.<\/span><\/p>\n

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Integration with other systems<\/span><\/span><\/p>\n

Connect other tools you use in your company, such as a CRM or Helpdesk<\/strong>, and access the information from the platform itself. The changes will be recorded in real time and you will be able to view them from all the devices you are connected to.<\/span><\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ admin_label=\u00bbsection\u00bb _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb background_color=\u00bb#f6343f\u00bb min_height=\u00bb163px\u00bb custom_margin=\u00bb0px||0px||false|false\u00bb custom_padding=\u00bb15px||20px||false|false\u00bb locked=\u00bboff\u00bb collapsed=\u00bbon\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_cta title=\u00bbDiscover the possibilities of unified communications\u00bb button_url=\u00bbhttps:\/\/fonvirtual.com\/en\/contact\/\u00bb button_text=\u00bbLet us advise you!\u00bb admin_label=\u00bbCall To Action\u00bb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_font=\u00bb|700|||||||\u00bb header_font_size=\u00bb33px\u00bb body_font=\u00bb||||||||\u00bb body_font_size=\u00bb20″ use_background_color=\u00bboff\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_button=\u00bbon\u00bb button_border_radius=\u00bb14″ header_font_size_tablet=\u00bb\u00bb header_font_size_phone=\u00bb28px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb button_text_size__hover_enabled=\u00bboff\u00bb button_one_text_size__hover_enabled=\u00bboff\u00bb button_two_text_size__hover_enabled=\u00bboff\u00bb button_text_color__hover_enabled=\u00bboff\u00bb button_one_text_color__hover_enabled=\u00bboff\u00bb button_two_text_color__hover_enabled=\u00bboff\u00bb button_border_width__hover_enabled=\u00bboff\u00bb button_one_border_width__hover_enabled=\u00bboff\u00bb button_two_border_width__hover_enabled=\u00bboff\u00bb button_border_color__hover_enabled=\u00bboff\u00bb button_one_border_color__hover_enabled=\u00bboff\u00bb button_two_border_color__hover_enabled=\u00bboff\u00bb button_border_radius__hover_enabled=\u00bboff\u00bb button_one_border_radius__hover_enabled=\u00bboff\u00bb button_two_border_radius__hover_enabled=\u00bboff\u00bb button_letter_spacing__hover_enabled=\u00bboff\u00bb button_one_letter_spacing__hover_enabled=\u00bboff\u00bb button_two_letter_spacing__hover_enabled=\u00bboff\u00bb button_bg_color__hover_enabled=\u00bboff\u00bb button_one_bg_color__hover_enabled=\u00bboff\u00bb button_two_bg_color__hover_enabled=\u00bboff\u00bb][\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ admin_label=\u00bbsection\u00bb module_id=\u00bbherramientas\u00bb _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb background_color=\u00bb#ffffff\u00bb custom_padding=\u00bb40px|0px|0px|0px|false|false\u00bb locked=\u00bboff\u00bb collapsed=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb min_height=\u00bb91px\u00bb custom_padding=\u00bb29px||29px||true|\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text admin_label=\u00bbText\u00bb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

\u00a0 Advantages of WebRTC unified communications<\/span><\/span><\/h2>\n

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Better user experience<\/span><\/span><\/p>\n

The combination of different communication and collaboration tools<\/strong> ensures that the user’s needs are met.<\/span><\/p>\n

[\/et_pb_blurb][et_pb_blurb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2020\/03\/cobrar-tarjeta-por-telefono-profesional.png\u00bb alt=\u00bbsecurity-communications\u00bb image_icon_width=\u00bb40%\u00bb admin_label=\u00bbBlurb\u00bb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_level=\u00bbh2″ header_text_align=\u00bbcenter\u00bb header_font_size=\u00bb22px\u00bb body_text_align=\u00bbcenter\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb image_max_width=\u00bb75%\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Security<\/span><\/p>\n

With WebRTC, the browsers themselves ensure that communications are encrypted<\/strong>, regardless of the device you use.<\/span><\/p>\n

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Productivity<\/span><\/p>\n

They allow processes to be streamlined<\/strong> and time to be spent on tasks that can bring greater value to the company.<\/span><\/p>\n

[\/et_pb_blurb][et_pb_blurb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/06\/kit-digital-area-privada.jpg\u00bb alt=\u00bbkit-digital-area-privada\u00bb image_icon_width=\u00bb40%\u00bb admin_label=\u00bbBlurb\u00bb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_level=\u00bbh2″ header_text_align=\u00bbcenter\u00bb header_font_size=\u00bb22px\u00bb body_text_align=\u00bbcenter\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb image_max_width=\u00bb75%\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Quick start-up
<\/span><\/span><\/p>\n

By not relying on the installation of plug-ins or executable software, the service will be up and running immediately.<\/strong><\/span><\/p>\n

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Eassy access to information
<\/span><\/span><\/p>\n

They make information accessible how, where and when the officer or supervisor needs it.<\/strong><\/span><\/strong><\/p>\n

[\/et_pb_blurb][et_pb_blurb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/06\/guiar-clientes-cobrowsing.webp\u00bb alt=\u00bbflexible-scalable\u00bb image_icon_width=\u00bb40%\u00bb admin_label=\u00bbBlurb\u00bb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_level=\u00bbh2″ header_text_align=\u00bbcenter\u00bb header_font_size=\u00bb22px\u00bb body_text_align=\u00bbcenter\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb image_max_width=\u00bb75%\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n

Flexible and scalable<\/span><\/p>\n

Your unified communications will adapt to the needs of your company at all times. You will be able to add or remove functionalities quickly and easily.<\/span><\/p>\n

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