Cobrowsing<\/h1>\n<\/div>\n
[\/et_pb_text][et_pb_text _builder_version=\u00bb4.17.4″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbcenter\u00bb use_border_color=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Take your customers through your website to improve their experience<\/span><\/h2>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb width=\u00bb100%\u00bb max_width=\u00bb677px\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/09\/cobrowsing-fv-en.jpg\u00bb alt=\u00bbcobrowsing-fv\u00bb title_text=\u00bbcobrowsing-fv-en\u00bb align=\u00bbcenter\u00bb _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb width=\u00bb90%\u00bb max_width=\u00bb90%\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_3,1_3,1_3″ _builder_version=\u00bb4.16″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/06\/mejor-experiencia-cliente.webp\u00bb alt=\u00bbuser-experience\u00bb image_icon_width=\u00bb50%\u00bb image_icon_background_color_tablet=\u00bb\u00bb image_icon_background_color_phone=\u00bb\u00bb image_icon_background_color_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.17.4″ header_level=\u00bbh2″ header_text_align=\u00bbcenter\u00bb header_font_size=\u00bb18px\u00bb body_text_align=\u00bbcenter\u00bb animation=\u00bboff\u00bb image_max_width=\u00bb75%\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Improve your users’ experience<\/span><\/span><\/span><\/p>\nCo-browsing allows your online business to offer the best user experience<\/strong> in a simple, fast and ubiquitous way, as it does not require the installation of any software or application to start the interaction.<\/span><\/p>\n\u00a0<\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/06\/sin-fricciones-cobrowsing.webp\u00bb alt=\u00bbwebsite-cobrowsing\u00bb image_icon_width=\u00bb50%\u00bb image_icon_width_tablet=\u00bb\u00bb image_icon_width_phone=\u00bb50%\u00bb image_icon_width_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.17.4″ header_level=\u00bbh3″ header_font_size=\u00bb18px\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbcenter\u00bb animation=\u00bboff\u00bb image_max_width=\u00bb75%\u00bb image_max_width_tablet=\u00bb\u00bb image_max_width_phone=\u00bb50%\u00bb image_max_width_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
…easily, through your website…<\/span><\/span><\/span><\/p>\nOur solution helps your agents so that they can, from the same cloud tool from which they manage voice calls, video or chat<\/strong>, digitally recreate the sales or assistance experience in person on your website.<\/span><\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/06\/navegar-juntos-cobrowsing.jpg\u00bb alt=\u00bbnavigating-cobrowsing\u00bb image_icon_width=\u00bb50%\u00bb image_icon_width_tablet=\u00bb\u00bb image_icon_width_phone=\u00bb50%\u00bb image_icon_width_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.17.4″ header_level=\u00bbh3″ header_font_size=\u00bb18px\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbcenter\u00bb animation=\u00bboff\u00bb image_max_width=\u00bb75%\u00bb image_max_width_tablet=\u00bb\u00bb image_max_width_phone=\u00bb50%\u00bb image_max_width_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
…navigating together until the end.<\/span><\/span><\/span><\/p>\nAgents and users of your website collaborate remotely in a natural way<\/strong>: browsing together, filling in forms, sharing, editing and signing documents or paying, until the process is finished.<\/span><\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ admin_label=\u00bbsection\u00bb _builder_version=\u00bb4.16″ background_color=\u00bb#f6343f\u00bb parallax=\u00bbon\u00bb custom_padding=\u00bb35px|0px|35px|0px|false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.16″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_cta title=\u00bbGuide customers through your website with our charging solution\u00bb button_url=\u00bbhttps:\/\/fonvirtual.com\/en\/contact\/\u00bb button_text=\u00bbContact us!\u00bb admin_label=\u00bbCall To Action\u00bb _builder_version=\u00bb4.17.4″ header_font=\u00bb|700|||||||\u00bb header_font_size=\u00bb40″ body_font=\u00bb||||||||\u00bb body_font_size=\u00bb20″ use_background_color=\u00bboff\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_button=\u00bbon\u00bb button_border_radius=\u00bb14″ header_font_size_tablet=\u00bb\u00bb header_font_size_phone=\u00bb28px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb button_text_size__hover_enabled=\u00bboff\u00bb button_one_text_size__hover_enabled=\u00bboff\u00bb button_two_text_size__hover_enabled=\u00bboff\u00bb button_text_color__hover_enabled=\u00bboff\u00bb button_one_text_color__hover_enabled=\u00bboff\u00bb button_two_text_color__hover_enabled=\u00bboff\u00bb button_border_width__hover_enabled=\u00bboff\u00bb button_one_border_width__hover_enabled=\u00bboff\u00bb button_two_border_width__hover_enabled=\u00bboff\u00bb button_border_color__hover_enabled=\u00bboff\u00bb button_one_border_color__hover_enabled=\u00bboff\u00bb button_two_border_color__hover_enabled=\u00bboff\u00bb button_border_radius__hover_enabled=\u00bboff\u00bb button_one_border_radius__hover_enabled=\u00bboff\u00bb button_two_border_radius__hover_enabled=\u00bboff\u00bb button_letter_spacing__hover_enabled=\u00bboff\u00bb button_one_letter_spacing__hover_enabled=\u00bboff\u00bb button_two_letter_spacing__hover_enabled=\u00bboff\u00bb button_bg_color__hover_enabled=\u00bboff\u00bb button_one_bg_color__hover_enabled=\u00bboff\u00bb button_two_bg_color__hover_enabled=\u00bboff\u00bb][\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ custom_padding_last_edited=\u00bbon|desktop\u00bb admin_label=\u00bbsection\u00bb _builder_version=\u00bb4.16″ background_color=\u00bb#ffffff\u00bb custom_padding=\u00bb1px|||||\u00bb custom_padding_tablet=\u00bb50px|0|50px|0″ custom_padding_phone=\u00bb\u00bb transparent_background=\u00bboff\u00bb padding_mobile=\u00bboff\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_2,1_2″ admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.16″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_image src=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/07\/cobrowsing-definition.jpg\u00bb alt=\u00bbcobrowsing-definition\u00bb title_text=\u00bbcobrowsing-definition\u00bb align=\u00bbcenter\u00bb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb width=\u00bb85%\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text admin_label=\u00bbText\u00bb _builder_version=\u00bb4.17.4″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
\u00a0What is cobrowsing?<\/span><\/h2>\n[\/et_pb_text][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Cobrowsing<\/strong> is a system that allows the user of your website to share a screen online and communicate<\/strong> by voice, video or chat with one of your agents to be guided<\/strong> without leaving their browser or your website.<\/span><\/p>\nOur technology does not require you to make changes to your website or your current processes<\/strong> and can be used easily from anywhere. It also meets the highest standards in security and privacy.\u00a0<\/span><\/p>\nOur solution allows you to co-browse any digital file <\/strong>on your website or a third party’s website, whether it’s a video, iframes or any other content. Everything can be shared with the co-browsing software<\/strong>.<\/span><\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2″ admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.16″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text admin_label=\u00bbText\u00bb _builder_version=\u00bb4.17.4″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
\u00a0Recreate the face-to-face customer experience with a cobrowsing software<\/span><\/span><\/h2>\n[\/et_pb_text][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
E-commerce needs to recreate the \u00abface-to-face\u00bb customer experience<\/strong> to achieve a comfortable and natural purchasing process for the user.\u00a0<\/span><\/p>\nOther customer service or technical support processes also require a real-time accompaniment<\/strong> of the user in their web browsing.\u00a0<\/span><\/p>\nA co-browsing app<\/strong> allows you to use this direct and real-time relationship with your digital customer to increase sales but also their commitment, trust and loyalty to your brand.<\/strong><\/span><\/p>\n[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_image src=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/09\/customer-experience-fv-en.jpg\u00bb alt=\u00bbcustomer-experience\u00bb title_text=\u00bbcustomer-experience-fv-en\u00bb align=\u00bbcenter\u00bb _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb width=\u00bb90%\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ admin_label=\u00bbsection\u00bb _builder_version=\u00bb4.16″ background_color=\u00bb#f6343f\u00bb parallax=\u00bbon\u00bb custom_padding=\u00bb35px|0px|35px|0px|false|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.16″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_cta title=\u00bbDiscover the advantages of online screen sharing\u00bb button_url=\u00bbhttps:\/\/fonvirtual.com\/en\/contact\/\u00bb button_text=\u00bbContact us\u00bb admin_label=\u00bbCall To Action\u00bb _builder_version=\u00bb4.17.4″ header_font=\u00bb|700|||||||\u00bb header_font_size=\u00bb40″ body_font=\u00bb||||||||\u00bb body_font_size=\u00bb20″ use_background_color=\u00bboff\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_button=\u00bbon\u00bb button_border_radius=\u00bb14″ header_font_size_tablet=\u00bb\u00bb header_font_size_phone=\u00bb28px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb button_text_size__hover_enabled=\u00bboff\u00bb button_one_text_size__hover_enabled=\u00bboff\u00bb button_two_text_size__hover_enabled=\u00bboff\u00bb button_text_color__hover_enabled=\u00bboff\u00bb button_one_text_color__hover_enabled=\u00bboff\u00bb button_two_text_color__hover_enabled=\u00bboff\u00bb button_border_width__hover_enabled=\u00bboff\u00bb button_one_border_width__hover_enabled=\u00bboff\u00bb button_two_border_width__hover_enabled=\u00bboff\u00bb button_border_color__hover_enabled=\u00bboff\u00bb button_one_border_color__hover_enabled=\u00bboff\u00bb button_two_border_color__hover_enabled=\u00bboff\u00bb button_border_radius__hover_enabled=\u00bboff\u00bb button_one_border_radius__hover_enabled=\u00bboff\u00bb button_two_border_radius__hover_enabled=\u00bboff\u00bb button_letter_spacing__hover_enabled=\u00bboff\u00bb button_one_letter_spacing__hover_enabled=\u00bboff\u00bb button_two_letter_spacing__hover_enabled=\u00bboff\u00bb button_bg_color__hover_enabled=\u00bboff\u00bb button_one_bg_color__hover_enabled=\u00bboff\u00bb button_two_bg_color__hover_enabled=\u00bboff\u00bb][\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.16″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text admin_label=\u00bbText\u00bb _builder_version=\u00bb4.17.4″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbleft\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Advantages of our co-browsing solution<\/span><\/span><\/h2>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_4,1_4,1_4,1_4″ admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.16″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_4″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/07\/simple-easy.jpg\u00bb alt=\u00bbsimple-easy\u00bb image_icon_width=\u00bb65%\u00bb admin_label=\u00bbBlurb\u00bb _builder_version=\u00bb4.17.4″ header_level=\u00bbh2″ header_text_align=\u00bbcenter\u00bb header_font_size=\u00bb18px\u00bb body_text_align=\u00bbcenter\u00bb custom_margin=\u00bb|auto|-6px|auto||\u00bb custom_padding=\u00bb||28px|||\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb image_max_width=\u00bb75%\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Fast, simple and secure<\/span><\/span><\/p>\nOur WebRTC cobrowsing solution<\/strong> is faster, easier and more secure than other collaborative tools used for online screen sharing such as Google Meet, Zoom or Teams.<\/span><\/p>\n\u00a0<\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/07\/cobrowsing-quality.jpg\u00bb alt=\u00bbcobrowsing-quality\u00bb image_icon_width=\u00bb65%\u00bb admin_label=\u00bbBlurb\u00bb _builder_version=\u00bb4.17.4″ header_level=\u00bbh2″ header_text_align=\u00bbcenter\u00bb header_font_size=\u00bb18px\u00bb body_text_align=\u00bbcenter\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb image_max_width=\u00bb75%\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Cobrowsing vs screen sharing<\/span><\/span><\/p>\nIt also allows for a secure, event-only, active bidirectional cooperation, which requires less bandwidth than screen sharing with better image quality<\/strong>.<\/span><\/p>\n\u00a0<\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/07\/data-security.jpg\u00bb alt=\u00bbdata-security\u00bb image_icon_width=\u00bb65%\u00bb content_max_width=\u00bb530px\u00bb admin_label=\u00bbBlurb\u00bb _builder_version=\u00bb4.17.4″ header_level=\u00bbh2″ header_text_align=\u00bbcenter\u00bb header_font_size=\u00bb18px\u00bb body_text_align=\u00bbcenter\u00bb width=\u00bb100%\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb image_max_width=\u00bb75%\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
No data leakage<\/span><\/span><\/p>\nInteractions take place in a limited area of the user’s browser (the tab they are in). This prevents any possible leakage of private information<\/strong>.\u00a0<\/span><\/p>\n\u00a0<\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/07\/confidencial-cobrowsing.jpg\u00bb alt=\u00bbconfidencial-cobrowsing\u00bb image_icon_width=\u00bb65%\u00bb content_max_width=\u00bb530px\u00bb admin_label=\u00bbBlurb\u00bb _builder_version=\u00bb4.17.4″ header_level=\u00bbh2″ header_text_align=\u00bbcenter\u00bb header_font_size=\u00bb18px\u00bb body_text_align=\u00bbcenter\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb image_max_width=\u00bb75%\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Ensures confidentiality<\/span><\/span><\/p>\nIt allows the concealment of sensitive data such as card numbers that a customer may have to fill in. Thus, the agent will not have access to any of the customer’s private information<\/strong>.<\/span><\/p>\n\u00a0<\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.17.4″ global_colors_info=\u00bb{}\u00bb]<\/p>\n
How does the co-browsing software work?<\/span><\/h2>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2″ _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb][et_pb_blurb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/06\/click-cobrowsing.jpg\u00bb alt=\u00bbclick-cobrowsing\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.17.4″ header_level=\u00bbh3″ header_font_size=\u00bb18px\u00bb custom_padding=\u00bb||0px|||\u00bb animation=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Your customers click a button on your website<\/span><\/span><\/p>\nWhen the user of your website wants an agent to accompany them, they simply click a button to start a co-browsing session. This will instantly start an active collaboration session in their browser.<\/span><\/p>\n\u00a0<\/span><\/p>\n[\/et_pb_blurb][et_pb_blurb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/06\/notificacion-cobrowsing.webp\u00bb alt=\u00bbnotificacion-cobrowsing\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.17.4″ header_level=\u00bbh3″ header_font_size=\u00bb18px\u00bb animation=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Agent receives notification<\/span><\/span><\/p>\nThe agent will receive notification in its web application that a customer has requested help and will start communicating with the customer through the browser by speaking, typing or video while sharing the browser tab the user is in.<\/span><\/p>\n\u00a0<\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb][et_pb_blurb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/06\/guiar-clientes-cobrowsing.webp\u00bb alt=\u00bbguiar-clientes-cobrowsing\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.17.4″ header_level=\u00bbh3″ header_font_size=\u00bb18px\u00bb animation=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Start guiding your customers<\/span><\/span><\/p>\nCo-browsing helps you collaborate with your customers with features such as online screen sharing and control switching<\/strong>. You can help users access a specific page, guide them through a page or document, or simply assist them through the checkout process on your website.<\/span><\/p>\n\u00a0<\/span><\/p>\n[\/et_pb_blurb][et_pb_blurb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/06\/experiencia-usuario-cobrowsing.webp\u00bb alt=\u00bbexperiencia-usuario-cobrowsing\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.17.4″ header_level=\u00bbh3″ header_font_size=\u00bb18px\u00bb animation=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
You can now improve the user experience!<\/span><\/span><\/p>\nUpload, review, annotate and e-sign any document without leaving your website. Not having to use multiple external editing or electronic signature tools significantly reduces friction and significantly improves the user experience.<\/span><\/p>\n\u00a0<\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ admin_label=\u00bbsection\u00bb _builder_version=\u00bb4.16″ background_color=\u00bb#f6343f\u00bb parallax=\u00bbon\u00bb custom_padding=\u00bb35px|0px|35px|0px|false|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.16″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_cta title=\u00bbWhat are you waiting for to improve the user experience with the co-browsing app?\u00bb button_url=\u00bbhttps:\/\/fonvirtual.com\/en\/contact\/\u00bb button_text=\u00bbLet us advice you!\u00bb admin_label=\u00bbCall To Action\u00bb _builder_version=\u00bb4.17.4″ header_font=\u00bb|700|||||||\u00bb header_font_size=\u00bb40″ body_font=\u00bb||||||||\u00bb body_font_size=\u00bb20″ use_background_color=\u00bboff\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_button=\u00bbon\u00bb button_border_radius=\u00bb14″ header_font_size_tablet=\u00bb\u00bb header_font_size_phone=\u00bb28px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb button_text_size__hover_enabled=\u00bboff\u00bb button_one_text_size__hover_enabled=\u00bboff\u00bb button_two_text_size__hover_enabled=\u00bboff\u00bb button_text_color__hover_enabled=\u00bboff\u00bb button_one_text_color__hover_enabled=\u00bboff\u00bb button_two_text_color__hover_enabled=\u00bboff\u00bb button_border_width__hover_enabled=\u00bboff\u00bb button_one_border_width__hover_enabled=\u00bboff\u00bb button_two_border_width__hover_enabled=\u00bboff\u00bb button_border_color__hover_enabled=\u00bboff\u00bb button_one_border_color__hover_enabled=\u00bboff\u00bb button_two_border_color__hover_enabled=\u00bboff\u00bb button_border_radius__hover_enabled=\u00bboff\u00bb button_one_border_radius__hover_enabled=\u00bboff\u00bb button_two_border_radius__hover_enabled=\u00bboff\u00bb button_letter_spacing__hover_enabled=\u00bboff\u00bb button_one_letter_spacing__hover_enabled=\u00bboff\u00bb button_two_letter_spacing__hover_enabled=\u00bboff\u00bb button_bg_color__hover_enabled=\u00bboff\u00bb button_one_bg_color__hover_enabled=\u00bboff\u00bb button_two_bg_color__hover_enabled=\u00bboff\u00bb][\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ admin_label=\u00bbsection\u00bb _builder_version=\u00bb4.16″ background_color=\u00bb#ffffff\u00bb custom_margin=\u00bb-28px|||||\u00bb custom_padding=\u00bb||0px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text admin_label=\u00bbText\u00bb _builder_version=\u00bb4.17.4″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbleft\u00bb use_border_color=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Security and privacy: key features of our WebRTC cobrowsing solution<\/span><\/span><\/h2>\n[\/et_pb_text][et_pb_text admin_label=\u00bbText\u00bb _builder_version=\u00bb4.17.4″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbleft\u00bb use_border_color=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Security is a core principle of our technology, which has been developed to act as a bridge: information passes through it but is not stored. We are PCI DSS compliant.<\/span><\/p>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_blurb title=\u00bbWe do not store session data\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bbI||divi||400″ icon_placement=\u00bbleft\u00bb admin_label=\u00bbBlurb\u00bb _builder_version=\u00bb4.17.4″ header_text_align=\u00bbleft\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbcenter\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Unlike traditional screen sharing solutions, a co-browsing app only shares the browser tab you are logged into, not your screen or any other data on your computer. We don’t store any personal information or session data on disk; and when nothing is stored it can’t be lost, so your data is never at risk.<\/span><\/p>\n\u00a0<\/span><\/p>\n[\/et_pb_blurb][et_pb_blurb title=\u00bbTransport security and encryption for data in transit\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bbI||divi||400″ icon_placement=\u00bbleft\u00bb admin_label=\u00bbBlurb\u00bb _builder_version=\u00bb4.17.4″ header_text_align=\u00bbleft\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbcenter\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
We employ TLS 1.3 transport security, logging functions and masking of sensitive data for security and regulatory compliance. We use strong SHA-256 SSL encryption for data in transit. All sessions are initiated with a secure web connection and deployed with a security-first approach.<\/span><\/p>\n\u00a0<\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_blurb title=\u00bbWe record who performs each action\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bbI||divi||400″ icon_placement=\u00bbleft\u00bb admin_label=\u00bbBlurb\u00bb _builder_version=\u00bb4.17.4″ header_text_align=\u00bbleft\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbcenter\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Our system records the shared screen to have a record of who performed which action when the agent helps a user to fill in a form or sign a document. The entire website can be screen-shared online but if necessary it is possible to determine which parts can be shared and which cannot in order to safeguard certain elements of the website.<\/span><\/p>\n[\/et_pb_blurb][et_pb_blurb title=\u00bbWe guarantee the confidentiality of sensitive data\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bbI||divi||400″ icon_placement=\u00bbleft\u00bb admin_label=\u00bbBlurb\u00bb _builder_version=\u00bb4.17.4″ header_text_align=\u00bbleft\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbcenter\u00bb custom_padding=\u00bb||9px|||\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
In order to comply with PCI-DSS certification, sensitive content (bank details, social security details, etc.) entered in certain fields during the session can be hidden from other participants. It is sufficient to add an HTML tag to the form field.<\/span><\/p>\n\u00a0<\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.17.3″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.17.3″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text admin_label=\u00bbText\u00bb _builder_version=\u00bb4.17.4″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbleft\u00bb use_border_color=\u00bboff\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Aplications of cobrowsing<\/span><\/h2>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_3,1_3,1_3″ _builder_version=\u00bb4.17.3″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.17.3″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/06\/cobrowsing-fabricante-coches.png\u00bb alt=\u00bbcobrowsing-cars\u00bb title_text=\u00bbcobrowsing-cars\u00bb align=\u00bbcenter\u00bb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb width=\u00bb40%\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][et_pb_blurb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb body_font_size=\u00bb20px\u00bb custom_margin=\u00bb||20px|||\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
For a car manufacturer’s website<\/span><\/span><\/p>\n[\/et_pb_blurb][et_pb_blurb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_font_size=\u00bb18px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Today’s customers demand that the car of their dreams should have certain features. Offering them pre-designed products can significantly reduce our sales. The solution? Fonvirtual’s WebRTC charging solution.<\/span><\/p>\n[\/et_pb_blurb][et_pb_blurb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_font_size=\u00bb18px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Show your customers the possibilities to customize their products<\/span><\/span><\/p>\nNavigate your website with your users and show them how they can customise their ideal car. Help them choose the colour, the upholstery, the features they can add…\u00a0<\/span><\/p>\n<\/span><\/p>\n[\/et_pb_blurb][et_pb_blurb _builder_version=\u00bb4.17.3″ _module_preset=\u00bbdefault\u00bb header_font_size=\u00bb18px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.17.3″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/06\/cobrowsing-seguros.webp\u00bb alt=\u00bbcobrowsing-security\u00bb title_text=\u00bbcobrowsing-security\u00bb align=\u00bbcenter\u00bb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb width=\u00bb40%\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][et_pb_blurb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb body_font_size=\u00bb20px\u00bb custom_margin=\u00bb||20px|||\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
For the onboarding of an insurance company<\/span><\/span><\/p>\n[\/et_pb_blurb][et_pb_blurb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_font_size=\u00bb18px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Sometimes, filling out a contract correctly can be very complicated and unintuitive for customers. Especially when it comes to an insurance contract, which has so much data to include. Use our onboarding app and guide users through the form.<\/span><\/p>\n[\/et_pb_blurb][et_pb_blurb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_font_size=\u00bb18px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Help to fill in and sign an online onboarding form<\/span><\/span><\/p>\nImprove the user experience by helping your customers to properly fill in the fields of a document as important as an insurance onboarding form.<\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.17.3″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/06\/soporte-tecnico-cobrowsing.webp\u00bb alt=\u00bbtechnical-support-cobrowsing\u00bb title_text=\u00bbtechnical-support-cobrowsing\u00bb align=\u00bbcenter\u00bb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb width=\u00bb40%\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][et_pb_blurb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb body_font_size=\u00bb20px\u00bb custom_margin=\u00bb||20px|||\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
For remote technical support services<\/span><\/span><\/p>\n[\/et_pb_blurb][et_pb_blurb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_font_size=\u00bb18px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
It is not always possible to travel to the customer’s location to solve any problems with their software. In these cases, remote technical support services are essential, and remote billing becomes your best ally.<\/span><\/p>\n[\/et_pb_blurb][et_pb_blurb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_font_size=\u00bb18px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Guide your customers and solve their doubts remotely<\/span><\/span><\/p>\nCo-browsing allows you to share your screen online and guide your customers to solve their problems with the software by themselves, without the need for a technician to travel.<\/span><\/p>\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.17.3″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.17.3″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_divider show_divider=\u00bboff\u00bb _builder_version=\u00bb4.17.3″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ specialty=\u00bbon\u00bb _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb background_color=\u00bb#f6343f\u00bb custom_margin=\u00bb||-60px||false|false\u00bb custom_margin_last_edited=\u00bboff|desktop\u00bb custom_padding=\u00bb7px||3px|||\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover_enabled=\u00bbon|desktop\u00bb custom_padding__hover=\u00bb7px||3px|||\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb30px||||false|false\u00bb global_colors_info=\u00bb{}\u00bb]But that’s not all… If you want to know more :<\/span>[\/et_pb_text][et_pb_blurb use_icon=\u00bbon\u00bb font_icon=\u00bb||divi||400″ icon_color=\u00bb#FFFFFF\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb header_text_color=\u00bb#FFFFFF\u00bb body_text_color=\u00bb#FFFFFF\u00bb custom_margin=\u00bb||||false|false\u00bb animation=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\nVirtual PBX\u00a0<\/span><\/a><\/p>\n[\/et_pb_blurb][et_pb_blurb use_icon=\u00bbon\u00bb font_icon=\u00bb||divi||400″ icon_color=\u00bb#FFFFFF\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb header_text_color=\u00bb#FFFFFF\u00bb body_text_color=\u00bb#FFFFFF\u00bb custom_margin=\u00bb||||false|false\u00bb animation=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Call Center Software\u00a0<\/span><\/a><\/p>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_2″ specialty_columns=\u00bb2″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_row_inner _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb||-43px|||\u00bb custom_margin_tablet=\u00bb\u00bb custom_margin_phone=\u00bb-45px||||false|false\u00bb custom_margin_last_edited=\u00bbon|phone\u00bb custom_padding=\u00bb||3px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column_inner saved_specialty_column_type=\u00bb1_2″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Not your language ? <\/span><\/p>\n[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb background_color=\u00bb#FFFFFF\u00bb custom_margin=\u00bb63px||0px|0px|false|false\u00bb custom_margin_tablet=\u00bb\u00bb custom_margin_phone=\u00bb60px||20px||false|false\u00bb custom_margin_last_edited=\u00bbon|phone\u00bb custom_padding=\u00bb0px||0px|0px|false|false\u00bb border_radii=\u00bbon|4px|4px|4px|4px\u00bb box_shadow_style=\u00bbpreset2″ global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon|desktop\u00bb custom_margin__hover=\u00bb63px||0px|0px|false|false\u00bb][et_pb_column_inner saved_specialty_column_type=\u00bb1_2″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_divider show_divider=\u00bboff\u00bb _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_divider][et_pb_blurb url=\u00bbhttps:\/\/fonvirtual.com\/cobrowsing\/\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2024\/10\/fonvirtual-espana.webp\u00bb alt=\u00bbfonvirtual spain\u00bb icon_placement=\u00bbleft\u00bb image_icon_width=\u00bb85%\u00bb _builder_version=\u00bb4.27.2″ header_text_align=\u00bbleft\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb|||20px|false|false\u00bb animation=\u00bboff\u00bb image_max_width=\u00bb85%\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Visita Fonvirtual en espa\u00f1ol<\/span><\/a><\/p>\n[\/et_pb_blurb][et_pb_blurb url=\u00bbhttps:\/\/fonvirtual.com\/fr\/cobrowsing\/\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2024\/10\/france-flag.webp\u00bb alt=\u00bbfrance flag\u00bb icon_placement=\u00bbleft\u00bb image_icon_width=\u00bb85%\u00bb _builder_version=\u00bb4.27.2″ header_text_align=\u00bbleft\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb|||20px|false|false\u00bb animation=\u00bboff\u00bb image_max_width=\u00bb85%\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n
Co-browsing allows your online business to offer the best user experience<\/strong> in a simple, fast and ubiquitous way, as it does not require the installation of any software or application to start the interaction.<\/span><\/p>\n \u00a0<\/span><\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/06\/sin-fricciones-cobrowsing.webp\u00bb alt=\u00bbwebsite-cobrowsing\u00bb image_icon_width=\u00bb50%\u00bb image_icon_width_tablet=\u00bb\u00bb image_icon_width_phone=\u00bb50%\u00bb image_icon_width_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.17.4″ header_level=\u00bbh3″ header_font_size=\u00bb18px\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbcenter\u00bb animation=\u00bboff\u00bb image_max_width=\u00bb75%\u00bb image_max_width_tablet=\u00bb\u00bb image_max_width_phone=\u00bb50%\u00bb image_max_width_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n …easily, through your website…<\/span><\/span><\/span><\/p>\n Our solution helps your agents so that they can, from the same cloud tool from which they manage voice calls, video or chat<\/strong>, digitally recreate the sales or assistance experience in person on your website.<\/span><\/span><\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/06\/navegar-juntos-cobrowsing.jpg\u00bb alt=\u00bbnavigating-cobrowsing\u00bb image_icon_width=\u00bb50%\u00bb image_icon_width_tablet=\u00bb\u00bb image_icon_width_phone=\u00bb50%\u00bb image_icon_width_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.17.4″ header_level=\u00bbh3″ header_font_size=\u00bb18px\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbcenter\u00bb animation=\u00bboff\u00bb image_max_width=\u00bb75%\u00bb image_max_width_tablet=\u00bb\u00bb image_max_width_phone=\u00bb50%\u00bb image_max_width_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n …navigating together until the end.<\/span><\/span><\/span><\/p>\n Agents and users of your website collaborate remotely in a natural way<\/strong>: browsing together, filling in forms, sharing, editing and signing documents or paying, until the process is finished.<\/span><\/span><\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ admin_label=\u00bbsection\u00bb _builder_version=\u00bb4.16″ background_color=\u00bb#f6343f\u00bb parallax=\u00bbon\u00bb custom_padding=\u00bb35px|0px|35px|0px|false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.16″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_cta title=\u00bbGuide customers through your website with our charging solution\u00bb button_url=\u00bbhttps:\/\/fonvirtual.com\/en\/contact\/\u00bb button_text=\u00bbContact us!\u00bb admin_label=\u00bbCall To Action\u00bb _builder_version=\u00bb4.17.4″ header_font=\u00bb|700|||||||\u00bb header_font_size=\u00bb40″ body_font=\u00bb||||||||\u00bb body_font_size=\u00bb20″ use_background_color=\u00bboff\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_button=\u00bbon\u00bb button_border_radius=\u00bb14″ header_font_size_tablet=\u00bb\u00bb header_font_size_phone=\u00bb28px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb button_text_size__hover_enabled=\u00bboff\u00bb button_one_text_size__hover_enabled=\u00bboff\u00bb button_two_text_size__hover_enabled=\u00bboff\u00bb button_text_color__hover_enabled=\u00bboff\u00bb button_one_text_color__hover_enabled=\u00bboff\u00bb button_two_text_color__hover_enabled=\u00bboff\u00bb button_border_width__hover_enabled=\u00bboff\u00bb button_one_border_width__hover_enabled=\u00bboff\u00bb button_two_border_width__hover_enabled=\u00bboff\u00bb button_border_color__hover_enabled=\u00bboff\u00bb button_one_border_color__hover_enabled=\u00bboff\u00bb button_two_border_color__hover_enabled=\u00bboff\u00bb button_border_radius__hover_enabled=\u00bboff\u00bb button_one_border_radius__hover_enabled=\u00bboff\u00bb button_two_border_radius__hover_enabled=\u00bboff\u00bb button_letter_spacing__hover_enabled=\u00bboff\u00bb button_one_letter_spacing__hover_enabled=\u00bboff\u00bb button_two_letter_spacing__hover_enabled=\u00bboff\u00bb button_bg_color__hover_enabled=\u00bboff\u00bb button_one_bg_color__hover_enabled=\u00bboff\u00bb button_two_bg_color__hover_enabled=\u00bboff\u00bb][\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ custom_padding_last_edited=\u00bbon|desktop\u00bb admin_label=\u00bbsection\u00bb _builder_version=\u00bb4.16″ background_color=\u00bb#ffffff\u00bb custom_padding=\u00bb1px|||||\u00bb custom_padding_tablet=\u00bb50px|0|50px|0″ custom_padding_phone=\u00bb\u00bb transparent_background=\u00bboff\u00bb padding_mobile=\u00bboff\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row column_structure=\u00bb1_2,1_2″ admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.16″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_image src=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/07\/cobrowsing-definition.jpg\u00bb alt=\u00bbcobrowsing-definition\u00bb title_text=\u00bbcobrowsing-definition\u00bb align=\u00bbcenter\u00bb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb width=\u00bb85%\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text admin_label=\u00bbText\u00bb _builder_version=\u00bb4.17.4″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n Cobrowsing<\/strong> is a system that allows the user of your website to share a screen online and communicate<\/strong> by voice, video or chat with one of your agents to be guided<\/strong> without leaving their browser or your website.<\/span><\/p>\n Our technology does not require you to make changes to your website or your current processes<\/strong> and can be used easily from anywhere. It also meets the highest standards in security and privacy.\u00a0<\/span><\/p>\n Our solution allows you to co-browse any digital file <\/strong>on your website or a third party’s website, whether it’s a video, iframes or any other content. Everything can be shared with the co-browsing software<\/strong>.<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2″ admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.16″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text admin_label=\u00bbText\u00bb _builder_version=\u00bb4.17.4″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n [\/et_pb_text][et_pb_text _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n E-commerce needs to recreate the \u00abface-to-face\u00bb customer experience<\/strong> to achieve a comfortable and natural purchasing process for the user.\u00a0<\/span><\/p>\n Other customer service or technical support processes also require a real-time accompaniment<\/strong> of the user in their web browsing.\u00a0<\/span><\/p>\n A co-browsing app<\/strong> allows you to use this direct and real-time relationship with your digital customer to increase sales but also their commitment, trust and loyalty to your brand.<\/strong><\/span><\/p>\n [\/et_pb_text][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_image src=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/09\/customer-experience-fv-en.jpg\u00bb alt=\u00bbcustomer-experience\u00bb title_text=\u00bbcustomer-experience-fv-en\u00bb align=\u00bbcenter\u00bb _builder_version=\u00bb4.18.0″ _module_preset=\u00bbdefault\u00bb width=\u00bb90%\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ admin_label=\u00bbsection\u00bb _builder_version=\u00bb4.16″ background_color=\u00bb#f6343f\u00bb parallax=\u00bbon\u00bb custom_padding=\u00bb35px|0px|35px|0px|false|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.16″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_cta title=\u00bbDiscover the advantages of online screen sharing\u00bb button_url=\u00bbhttps:\/\/fonvirtual.com\/en\/contact\/\u00bb button_text=\u00bbContact us\u00bb admin_label=\u00bbCall To Action\u00bb _builder_version=\u00bb4.17.4″ header_font=\u00bb|700|||||||\u00bb header_font_size=\u00bb40″ body_font=\u00bb||||||||\u00bb body_font_size=\u00bb20″ use_background_color=\u00bboff\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_button=\u00bbon\u00bb button_border_radius=\u00bb14″ header_font_size_tablet=\u00bb\u00bb header_font_size_phone=\u00bb28px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb button_text_size__hover_enabled=\u00bboff\u00bb button_one_text_size__hover_enabled=\u00bboff\u00bb button_two_text_size__hover_enabled=\u00bboff\u00bb button_text_color__hover_enabled=\u00bboff\u00bb button_one_text_color__hover_enabled=\u00bboff\u00bb button_two_text_color__hover_enabled=\u00bboff\u00bb button_border_width__hover_enabled=\u00bboff\u00bb button_one_border_width__hover_enabled=\u00bboff\u00bb button_two_border_width__hover_enabled=\u00bboff\u00bb button_border_color__hover_enabled=\u00bboff\u00bb button_one_border_color__hover_enabled=\u00bboff\u00bb button_two_border_color__hover_enabled=\u00bboff\u00bb button_border_radius__hover_enabled=\u00bboff\u00bb button_one_border_radius__hover_enabled=\u00bboff\u00bb button_two_border_radius__hover_enabled=\u00bboff\u00bb button_letter_spacing__hover_enabled=\u00bboff\u00bb button_one_letter_spacing__hover_enabled=\u00bboff\u00bb button_two_letter_spacing__hover_enabled=\u00bboff\u00bb button_bg_color__hover_enabled=\u00bboff\u00bb button_one_bg_color__hover_enabled=\u00bboff\u00bb button_two_bg_color__hover_enabled=\u00bboff\u00bb][\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.16″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text admin_label=\u00bbText\u00bb _builder_version=\u00bb4.17.4″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbleft\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_4,1_4,1_4,1_4″ admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.16″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_4″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/07\/simple-easy.jpg\u00bb alt=\u00bbsimple-easy\u00bb image_icon_width=\u00bb65%\u00bb admin_label=\u00bbBlurb\u00bb _builder_version=\u00bb4.17.4″ header_level=\u00bbh2″ header_text_align=\u00bbcenter\u00bb header_font_size=\u00bb18px\u00bb body_text_align=\u00bbcenter\u00bb custom_margin=\u00bb|auto|-6px|auto||\u00bb custom_padding=\u00bb||28px|||\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb image_max_width=\u00bb75%\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n Fast, simple and secure<\/span><\/span><\/p>\n Our WebRTC cobrowsing solution<\/strong> is faster, easier and more secure than other collaborative tools used for online screen sharing such as Google Meet, Zoom or Teams.<\/span><\/p>\n \u00a0<\/span><\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/07\/cobrowsing-quality.jpg\u00bb alt=\u00bbcobrowsing-quality\u00bb image_icon_width=\u00bb65%\u00bb admin_label=\u00bbBlurb\u00bb _builder_version=\u00bb4.17.4″ header_level=\u00bbh2″ header_text_align=\u00bbcenter\u00bb header_font_size=\u00bb18px\u00bb body_text_align=\u00bbcenter\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb image_max_width=\u00bb75%\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n Cobrowsing vs screen sharing<\/span><\/span><\/p>\n It also allows for a secure, event-only, active bidirectional cooperation, which requires less bandwidth than screen sharing with better image quality<\/strong>.<\/span><\/p>\n \u00a0<\/span><\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/07\/data-security.jpg\u00bb alt=\u00bbdata-security\u00bb image_icon_width=\u00bb65%\u00bb content_max_width=\u00bb530px\u00bb admin_label=\u00bbBlurb\u00bb _builder_version=\u00bb4.17.4″ header_level=\u00bbh2″ header_text_align=\u00bbcenter\u00bb header_font_size=\u00bb18px\u00bb body_text_align=\u00bbcenter\u00bb width=\u00bb100%\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb image_max_width=\u00bb75%\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n No data leakage<\/span><\/span><\/p>\n Interactions take place in a limited area of the user’s browser (the tab they are in). This prevents any possible leakage of private information<\/strong>.\u00a0<\/span><\/p>\n \u00a0<\/span><\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/07\/confidencial-cobrowsing.jpg\u00bb alt=\u00bbconfidencial-cobrowsing\u00bb image_icon_width=\u00bb65%\u00bb content_max_width=\u00bb530px\u00bb admin_label=\u00bbBlurb\u00bb _builder_version=\u00bb4.17.4″ header_level=\u00bbh2″ header_text_align=\u00bbcenter\u00bb header_font_size=\u00bb18px\u00bb body_text_align=\u00bbcenter\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb image_max_width=\u00bb75%\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n Ensures confidentiality<\/span><\/span><\/p>\n It allows the concealment of sensitive data such as card numbers that a customer may have to fill in. Thus, the agent will not have access to any of the customer’s private information<\/strong>.<\/span><\/p>\n \u00a0<\/span><\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.17.4″ global_colors_info=\u00bb{}\u00bb]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2″ _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb][et_pb_blurb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/06\/click-cobrowsing.jpg\u00bb alt=\u00bbclick-cobrowsing\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.17.4″ header_level=\u00bbh3″ header_font_size=\u00bb18px\u00bb custom_padding=\u00bb||0px|||\u00bb animation=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n Your customers click a button on your website<\/span><\/span><\/p>\n When the user of your website wants an agent to accompany them, they simply click a button to start a co-browsing session. This will instantly start an active collaboration session in their browser.<\/span><\/p>\n \u00a0<\/span><\/p>\n [\/et_pb_blurb][et_pb_blurb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/06\/notificacion-cobrowsing.webp\u00bb alt=\u00bbnotificacion-cobrowsing\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.17.4″ header_level=\u00bbh3″ header_font_size=\u00bb18px\u00bb animation=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n Agent receives notification<\/span><\/span><\/p>\n The agent will receive notification in its web application that a customer has requested help and will start communicating with the customer through the browser by speaking, typing or video while sharing the browser tab the user is in.<\/span><\/p>\n \u00a0<\/span><\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ global_colors_info=\u00bb{}\u00bb][et_pb_blurb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/06\/guiar-clientes-cobrowsing.webp\u00bb alt=\u00bbguiar-clientes-cobrowsing\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.17.4″ header_level=\u00bbh3″ header_font_size=\u00bb18px\u00bb animation=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n Start guiding your customers<\/span><\/span><\/p>\n Co-browsing helps you collaborate with your customers with features such as online screen sharing and control switching<\/strong>. You can help users access a specific page, guide them through a page or document, or simply assist them through the checkout process on your website.<\/span><\/p>\n \u00a0<\/span><\/p>\n [\/et_pb_blurb][et_pb_blurb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/06\/experiencia-usuario-cobrowsing.webp\u00bb alt=\u00bbexperiencia-usuario-cobrowsing\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.17.4″ header_level=\u00bbh3″ header_font_size=\u00bb18px\u00bb animation=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n You can now improve the user experience!<\/span><\/span><\/p>\n Upload, review, annotate and e-sign any document without leaving your website. Not having to use multiple external editing or electronic signature tools significantly reduces friction and significantly improves the user experience.<\/span><\/p>\n \u00a0<\/span><\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ admin_label=\u00bbsection\u00bb _builder_version=\u00bb4.16″ background_color=\u00bb#f6343f\u00bb parallax=\u00bbon\u00bb custom_padding=\u00bb35px|0px|35px|0px|false|false\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.16″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_cta title=\u00bbWhat are you waiting for to improve the user experience with the co-browsing app?\u00bb button_url=\u00bbhttps:\/\/fonvirtual.com\/en\/contact\/\u00bb button_text=\u00bbLet us advice you!\u00bb admin_label=\u00bbCall To Action\u00bb _builder_version=\u00bb4.17.4″ header_font=\u00bb|700|||||||\u00bb header_font_size=\u00bb40″ body_font=\u00bb||||||||\u00bb body_font_size=\u00bb20″ use_background_color=\u00bboff\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_button=\u00bbon\u00bb button_border_radius=\u00bb14″ header_font_size_tablet=\u00bb\u00bb header_font_size_phone=\u00bb28px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb button_text_size__hover_enabled=\u00bboff\u00bb button_one_text_size__hover_enabled=\u00bboff\u00bb button_two_text_size__hover_enabled=\u00bboff\u00bb button_text_color__hover_enabled=\u00bboff\u00bb button_one_text_color__hover_enabled=\u00bboff\u00bb button_two_text_color__hover_enabled=\u00bboff\u00bb button_border_width__hover_enabled=\u00bboff\u00bb button_one_border_width__hover_enabled=\u00bboff\u00bb button_two_border_width__hover_enabled=\u00bboff\u00bb button_border_color__hover_enabled=\u00bboff\u00bb button_one_border_color__hover_enabled=\u00bboff\u00bb button_two_border_color__hover_enabled=\u00bboff\u00bb button_border_radius__hover_enabled=\u00bboff\u00bb button_one_border_radius__hover_enabled=\u00bboff\u00bb button_two_border_radius__hover_enabled=\u00bboff\u00bb button_letter_spacing__hover_enabled=\u00bboff\u00bb button_one_letter_spacing__hover_enabled=\u00bboff\u00bb button_two_letter_spacing__hover_enabled=\u00bboff\u00bb button_bg_color__hover_enabled=\u00bboff\u00bb button_one_bg_color__hover_enabled=\u00bboff\u00bb button_two_bg_color__hover_enabled=\u00bboff\u00bb][\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ admin_label=\u00bbsection\u00bb _builder_version=\u00bb4.16″ background_color=\u00bb#ffffff\u00bb custom_margin=\u00bb-28px|||||\u00bb custom_padding=\u00bb||0px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text admin_label=\u00bbText\u00bb _builder_version=\u00bb4.17.4″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbleft\u00bb use_border_color=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n [\/et_pb_text][et_pb_text admin_label=\u00bbText\u00bb _builder_version=\u00bb4.17.4″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbleft\u00bb use_border_color=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n Security is a core principle of our technology, which has been developed to act as a bridge: information passes through it but is not stored. We are PCI DSS compliant.<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_blurb title=\u00bbWe do not store session data\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bbI||divi||400″ icon_placement=\u00bbleft\u00bb admin_label=\u00bbBlurb\u00bb _builder_version=\u00bb4.17.4″ header_text_align=\u00bbleft\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbcenter\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n Unlike traditional screen sharing solutions, a co-browsing app only shares the browser tab you are logged into, not your screen or any other data on your computer. We don’t store any personal information or session data on disk; and when nothing is stored it can’t be lost, so your data is never at risk.<\/span><\/p>\n \u00a0<\/span><\/p>\n [\/et_pb_blurb][et_pb_blurb title=\u00bbTransport security and encryption for data in transit\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bbI||divi||400″ icon_placement=\u00bbleft\u00bb admin_label=\u00bbBlurb\u00bb _builder_version=\u00bb4.17.4″ header_text_align=\u00bbleft\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbcenter\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n We employ TLS 1.3 transport security, logging functions and masking of sensitive data for security and regulatory compliance. We use strong SHA-256 SSL encryption for data in transit. All sessions are initiated with a secure web connection and deployed with a security-first approach.<\/span><\/p>\n \u00a0<\/span><\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_blurb title=\u00bbWe record who performs each action\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bbI||divi||400″ icon_placement=\u00bbleft\u00bb admin_label=\u00bbBlurb\u00bb _builder_version=\u00bb4.17.4″ header_text_align=\u00bbleft\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbcenter\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n Our system records the shared screen to have a record of who performed which action when the agent helps a user to fill in a form or sign a document. The entire website can be screen-shared online but if necessary it is possible to determine which parts can be shared and which cannot in order to safeguard certain elements of the website.<\/span><\/p>\n [\/et_pb_blurb][et_pb_blurb title=\u00bbWe guarantee the confidentiality of sensitive data\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bbI||divi||400″ icon_placement=\u00bbleft\u00bb admin_label=\u00bbBlurb\u00bb _builder_version=\u00bb4.17.4″ header_text_align=\u00bbleft\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbcenter\u00bb custom_padding=\u00bb||9px|||\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n In order to comply with PCI-DSS certification, sensitive content (bank details, social security details, etc.) entered in certain fields during the session can be hidden from other participants. It is sufficient to add an HTML tag to the form field.<\/span><\/p>\n \u00a0<\/span><\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.17.3″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.17.3″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text admin_label=\u00bbText\u00bb _builder_version=\u00bb4.17.4″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbleft\u00bb use_border_color=\u00bboff\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_3,1_3,1_3″ _builder_version=\u00bb4.17.3″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.17.3″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/06\/cobrowsing-fabricante-coches.png\u00bb alt=\u00bbcobrowsing-cars\u00bb title_text=\u00bbcobrowsing-cars\u00bb align=\u00bbcenter\u00bb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb width=\u00bb40%\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][et_pb_blurb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb body_font_size=\u00bb20px\u00bb custom_margin=\u00bb||20px|||\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n For a car manufacturer’s website<\/span><\/span><\/p>\n [\/et_pb_blurb][et_pb_blurb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_font_size=\u00bb18px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n Today’s customers demand that the car of their dreams should have certain features. Offering them pre-designed products can significantly reduce our sales. The solution? Fonvirtual’s WebRTC charging solution.<\/span><\/p>\n [\/et_pb_blurb][et_pb_blurb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_font_size=\u00bb18px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n Show your customers the possibilities to customize their products<\/span><\/span><\/p>\n Navigate your website with your users and show them how they can customise their ideal car. Help them choose the colour, the upholstery, the features they can add…\u00a0<\/span><\/p>\n <\/span><\/p>\n [\/et_pb_blurb][et_pb_blurb _builder_version=\u00bb4.17.3″ _module_preset=\u00bbdefault\u00bb header_font_size=\u00bb18px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.17.3″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/06\/cobrowsing-seguros.webp\u00bb alt=\u00bbcobrowsing-security\u00bb title_text=\u00bbcobrowsing-security\u00bb align=\u00bbcenter\u00bb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb width=\u00bb40%\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][et_pb_blurb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb body_font_size=\u00bb20px\u00bb custom_margin=\u00bb||20px|||\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n For the onboarding of an insurance company<\/span><\/span><\/p>\n [\/et_pb_blurb][et_pb_blurb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_font_size=\u00bb18px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n Sometimes, filling out a contract correctly can be very complicated and unintuitive for customers. Especially when it comes to an insurance contract, which has so much data to include. Use our onboarding app and guide users through the form.<\/span><\/p>\n [\/et_pb_blurb][et_pb_blurb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_font_size=\u00bb18px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n Help to fill in and sign an online onboarding form<\/span><\/span><\/p>\n Improve the user experience by helping your customers to properly fill in the fields of a document as important as an insurance onboarding form.<\/span><\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_3″ _builder_version=\u00bb4.17.3″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_image src=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/06\/soporte-tecnico-cobrowsing.webp\u00bb alt=\u00bbtechnical-support-cobrowsing\u00bb title_text=\u00bbtechnical-support-cobrowsing\u00bb align=\u00bbcenter\u00bb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb width=\u00bb40%\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][et_pb_blurb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb body_font_size=\u00bb20px\u00bb custom_margin=\u00bb||20px|||\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n For remote technical support services<\/span><\/span><\/p>\n [\/et_pb_blurb][et_pb_blurb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_font_size=\u00bb18px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n It is not always possible to travel to the customer’s location to solve any problems with their software. In these cases, remote technical support services are essential, and remote billing becomes your best ally.<\/span><\/p>\n [\/et_pb_blurb][et_pb_blurb _builder_version=\u00bb4.17.4″ _module_preset=\u00bbdefault\u00bb header_font_size=\u00bb18px\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n Guide your customers and solve their doubts remotely<\/span><\/span><\/p>\n Co-browsing allows you to share your screen online and guide your customers to solve their problems with the software by themselves, without the need for a technician to travel.<\/span><\/p>\n [\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.17.3″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb4.17.3″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_divider show_divider=\u00bboff\u00bb _builder_version=\u00bb4.17.3″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_divider][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ specialty=\u00bbon\u00bb _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb background_color=\u00bb#f6343f\u00bb custom_margin=\u00bb||-60px||false|false\u00bb custom_margin_last_edited=\u00bboff|desktop\u00bb custom_padding=\u00bb7px||3px|||\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover_enabled=\u00bbon|desktop\u00bb custom_padding__hover=\u00bb7px||3px|||\u00bb][et_pb_column type=\u00bb1_2″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb30px||||false|false\u00bb global_colors_info=\u00bb{}\u00bb]But that’s not all… If you want to know more :<\/span>[\/et_pb_text][et_pb_blurb use_icon=\u00bbon\u00bb font_icon=\u00bb||divi||400″ icon_color=\u00bb#FFFFFF\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb header_text_color=\u00bb#FFFFFF\u00bb body_text_color=\u00bb#FFFFFF\u00bb custom_margin=\u00bb||||false|false\u00bb animation=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n Virtual PBX\u00a0<\/span><\/a><\/p>\n [\/et_pb_blurb][et_pb_blurb use_icon=\u00bbon\u00bb font_icon=\u00bb||divi||400″ icon_color=\u00bb#FFFFFF\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb header_text_color=\u00bb#FFFFFF\u00bb body_text_color=\u00bb#FFFFFF\u00bb custom_margin=\u00bb||||false|false\u00bb animation=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n Call Center Software\u00a0<\/span><\/a><\/p>\n [\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_2″ specialty_columns=\u00bb2″ _builder_version=\u00bb4.16″ custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_row_inner _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb custom_margin=\u00bb||-43px|||\u00bb custom_margin_tablet=\u00bb\u00bb custom_margin_phone=\u00bb-45px||||false|false\u00bb custom_margin_last_edited=\u00bbon|phone\u00bb custom_padding=\u00bb||3px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column_inner saved_specialty_column_type=\u00bb1_2″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_text _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n Not your language ? <\/span><\/p>\n [\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb background_color=\u00bb#FFFFFF\u00bb custom_margin=\u00bb63px||0px|0px|false|false\u00bb custom_margin_tablet=\u00bb\u00bb custom_margin_phone=\u00bb60px||20px||false|false\u00bb custom_margin_last_edited=\u00bbon|phone\u00bb custom_padding=\u00bb0px||0px|0px|false|false\u00bb border_radii=\u00bbon|4px|4px|4px|4px\u00bb box_shadow_style=\u00bbpreset2″ global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon|desktop\u00bb custom_margin__hover=\u00bb63px||0px|0px|false|false\u00bb][et_pb_column_inner saved_specialty_column_type=\u00bb1_2″ _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_divider show_divider=\u00bboff\u00bb _builder_version=\u00bb4.16″ _module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_divider][et_pb_blurb url=\u00bbhttps:\/\/fonvirtual.com\/cobrowsing\/\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2024\/10\/fonvirtual-espana.webp\u00bb alt=\u00bbfonvirtual spain\u00bb icon_placement=\u00bbleft\u00bb image_icon_width=\u00bb85%\u00bb _builder_version=\u00bb4.27.2″ header_text_align=\u00bbleft\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb|||20px|false|false\u00bb animation=\u00bboff\u00bb image_max_width=\u00bb85%\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n Visita Fonvirtual en espa\u00f1ol<\/span><\/a><\/p>\n [\/et_pb_blurb][et_pb_blurb url=\u00bbhttps:\/\/fonvirtual.com\/fr\/cobrowsing\/\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2024\/10\/france-flag.webp\u00bb alt=\u00bbfrance flag\u00bb icon_placement=\u00bbleft\u00bb image_icon_width=\u00bb85%\u00bb _builder_version=\u00bb4.27.2″ header_text_align=\u00bbleft\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb|||20px|false|false\u00bb animation=\u00bboff\u00bb image_max_width=\u00bb85%\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n\u00a0What is cobrowsing?<\/span><\/h2>\n
\u00a0Recreate the face-to-face customer experience with a cobrowsing software<\/span><\/span><\/h2>\n
Advantages of our co-browsing solution<\/span><\/span><\/h2>\n
How does the co-browsing software work?<\/span><\/h2>\n
Security and privacy: key features of our WebRTC cobrowsing solution<\/span><\/span><\/h2>\n
Aplications of cobrowsing<\/span><\/h2>\n
![\"cobrowsing-fv\"](\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/09\/cobrowsing-fv-en.jpg\" "\\"cobrowsing-fv-en\\"")
<\/span>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>![\"user-experience\"](\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/06\/mejor-experiencia-cliente.webp\")
<\/span><\/div>\n\t\t\t\t\t![\"website-cobrowsing\"](\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/06\/sin-fricciones-cobrowsing.webp\")
<\/span><\/div>\n\t\t\t\t\t![\"navigating-cobrowsing\"](\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/06\/navegar-juntos-cobrowsing.jpg\")
<\/span><\/div>\n\t\t\t\t\t![\"cobrowsing-definition\"](\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/07\/cobrowsing-definition.jpg\" "\\"cobrowsing-definition\\"")
<\/span>\n\t\t\t<\/div>\n\t\t\t<\/div>![\"customer-experience\"](\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2022\/09\/customer-experience-fv-en.jpg\" "\\"customer-experience-fv-en\\"")
<\/span>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>