[et_pb_section fb_built=\u00bb1″ _builder_version=\u00bb3.22″][et_pb_row _builder_version=\u00bb3.25″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb3.25″ custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb3.27.4″]<\/p>\n
[\/et_pb_text][et_pb_text _builder_version=\u00bb4.0.9″]<\/p>\n
Frequently asked questions about Fonvirtual<\/span><\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1″ admin_label=\u00bbsection\u00bb _builder_version=\u00bb4.0.9″][et_pb_row admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.0.9″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb3.25″ custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text admin_label=\u00bbTabs\u00bb _builder_version=\u00bb4.0.9″ text_font=\u00bb|800|||||||\u00bb text_text_color=\u00bb#ffffff\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbcenter\u00bb module_alignment=\u00bbcenter\u00bb border_color_all=\u00bb#e02b20″]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\u00bbrow\u00bb _builder_version=\u00bb3.25″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb][et_pb_column type=\u00bb4_4″ _builder_version=\u00bb3.25″ custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text admin_label=\u00bbText\u00bb _builder_version=\u00bb4.0.9″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbcenter\u00bb module_alignment=\u00bbcenter\u00bb]<\/p>\n It is a regular phone number (91, 93, 902\u2026) that, unlike traditional numbers, is not linked to any fixed or mobile phone line, but instead can be used from any device connected to the Internet: computer, mobile and even tablet.<\/span><\/p>\n The voice travels over the Internet thanks to WebRTC technology, so the quality of communication is perfect.<\/span><\/p>\n In addition, the numbers on fonvirtual.com are equipped with network intelligence and can have different configurations according to multiple criteria. Thus, you will enjoy the most powerful virtual PBX services at no additional cost.<\/span><\/p>\n<\/div>\n \n<\/div>\n<\/div>\n [\/et_pb_toggle][et_pb_toggle title=\u00bbDo I need an Internet connection?\u00bb open_toggle_background_color=\u00bb#ffffff\u00bb closed_toggle_background_color=\u00bb#ffffff\u00bb icon_color=\u00bb#f6343f\u00bb admin_label=\u00bbToggle\u00bb _builder_version=\u00bb4.7.7″ title_text_align=\u00bbcenter\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb hover_enabled=\u00bb0″ border_radii=\u00bbon|20px|20px|20px|20px\u00bb border_color_all=\u00bb#f6343f\u00bb title_level=\u00bbh3″ sticky_enabled=\u00bb0″ title_font_size=\u00bb16px\u00bb]<\/p>\n Yes.<\/span><\/p>\n WebRTC technology works over the Internet, let\u2019s say Wi-Fi, cable connection or 3G, 4G and 5G on the mobile phone.<\/span><\/p>\n But who does not have Internet access today?<\/span><\/p>\n<\/div>\n<\/div>\n [\/et_pb_toggle][et_pb_toggle title=\u00bbDo I need any special terminal?\u00bb open_toggle_background_color=\u00bb#ffffff\u00bb closed_toggle_background_color=\u00bb#ffffff\u00bb icon_color=\u00bb#f6343f\u00bb admin_label=\u00bbToggle\u00bb _builder_version=\u00bb4.7.7″ title_text_align=\u00bbcenter\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb hover_enabled=\u00bb0″ border_radii=\u00bbon|20px|20px|20px|20px\u00bb border_color_all=\u00bb#f6343f\u00bb title_level=\u00bbh3″ sticky_enabled=\u00bb0″ title_font_size=\u00bb16px\u00bb]<\/p>\n No.<\/span><\/p>\n You can receive your calls on any device connected to the Internet. From the computer through the browser, from the mobile through an app, and even from a tablet!<\/span><\/p>\n<\/div>\n<\/div>\n [\/et_pb_toggle][et_pb_toggle title=\u00bbDo I need to install any specific hardware or software? \u00bb open_toggle_background_color=\u00bb#ffffff\u00bb closed_toggle_background_color=\u00bb#ffffff\u00bb icon_color=\u00bb#f6343f\u00bb admin_label=\u00bbToggle\u00bb _builder_version=\u00bb4.7.7″ title_text_align=\u00bbcenter\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb hover_enabled=\u00bb0″ border_radii=\u00bbon|20px|20px|20px|20px\u00bb border_color_all=\u00bb#f6343f\u00bb title_level=\u00bbh3″ sticky_enabled=\u00bb0″ title_font_size=\u00bb16px\u00bb]<\/p>\n Not at all. You will not need anything more than a mobile device or a computer with an Internet connection.<\/span><\/p>\n There is no need to purchase any hardware, software, nor even IP phones or facilities of any kind. This is cloud telephony.<\/span><\/p>\n In addition, you can access our control panel through your Web browser, and from there, once identified with your username and password, manage the associated services with your fonvirtual.com numbers or check the call reports.<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=\u00bbHow many simultaneous calls can I take on my fonvirtual.com number?\u00bb open_toggle_background_color=\u00bb#ffffff\u00bb closed_toggle_background_color=\u00bb#ffffff\u00bb icon_color=\u00bb#f6343f\u00bb admin_label=\u00bbToggle\u00bb _builder_version=\u00bb4.7.7″ title_text_align=\u00bbcenter\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb hover_enabled=\u00bb0″ border_radii=\u00bbon|20px|20px|20px|20px\u00bb border_color_all=\u00bb#f6343f\u00bb title_level=\u00bbh3″ sticky_enabled=\u00bb0″ title_font_size=\u00bb16px\u00bb]<\/p>\n In telephony, the number of simultaneous calls that a number can receive is called channels.<\/span><\/p>\n The number of channels that your number will have will depend on the number of contracted extensions. That is, if 7 extensions are contracted, there will be 7 channels and two more as reserve, so that when all your numbers are busy, the number does not communicate, but you can keep the call on hold, divert it to a mailbox, to an informative voiceover…<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=\u00bbIs there any limit on calls or minutes forwarded to my extensions?\u00bb open_toggle_background_color=\u00bb#ffffff\u00bb closed_toggle_background_color=\u00bb#ffffff\u00bb icon_color=\u00bb#f6343f\u00bb admin_label=\u00bbToggle\u00bb _builder_version=\u00bb4.7.7″ title_text_align=\u00bbcenter\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb hover_enabled=\u00bb0″ border_radii=\u00bbon|20px|20px|20px|20px\u00bb border_color_all=\u00bb#f6343f\u00bb title_level=\u00bbh3″ sticky_enabled=\u00bb0″ title_font_size=\u00bb16px\u00bb]<\/p>\n In NO case we will charge you for receiving calls<\/span><\/span>. You can receive all the calls you want on your extensions at no cost. You will only be limited by the number of channels.<\/span><\/p>\n Therefore, you will be able to enjoy a virtual PBX with unlimited reception, as long as the traffic is limited to an ideal use of the service in relation to the contracted rate, without bad faith or fraudulent use of it.<\/span><\/p>\n Come on, we are sure is not your case \ud83d\ude42<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=\u00bbCan I switch my mobile number to another operator?\u00bb open_toggle_background_color=\u00bb#ffffff\u00bb closed_toggle_background_color=\u00bb#ffffff\u00bb icon_color=\u00bb#f6343f\u00bb admin_label=\u00bbToggle\u00bb _builder_version=\u00bb4.7.7″ title_text_align=\u00bbcenter\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb hover_enabled=\u00bb0″ border_radii=\u00bbon|20px|20px|20px|20px\u00bb border_color_all=\u00bb#f6343f\u00bb title_level=\u00bbh3″ sticky_enabled=\u00bb0″ title_font_size=\u00bb16px\u00bb]<\/p>\n Your mobile line is totally independent from the service offered by Fonvirtual through WebRTC. The reception and issue of calls from our PBX are made through our free app that you will download to your mobile and that will allow you to connect to your PBX extension. No matter whom you have your mobile number with or if you make an operator change, we will continue to deliver the calls to the app.<\/span><\/p>\n Of course, the principal fixed virtual number should not be carried to another operator since it must remain in Fonvirtual so that we can continue offering the service.<\/span><\/p>\n [\/et_pb_toggle][et_pb_toggle title=\u00bbWhat advantages does a virtual PBX have compared to one hosted in my offices?\u00bb open_toggle_background_color=\u00bb#ffffff\u00bb closed_toggle_background_color=\u00bb#ffffff\u00bb icon_color=\u00bb#f6343f\u00bb admin_label=\u00bbToggle\u00bb _builder_version=\u00bb4.7.7″ title_text_align=\u00bbcenter\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb hover_enabled=\u00bb0″ border_radii=\u00bbon|20px|20px|20px|20px\u00bb border_color_all=\u00bb#f6343f\u00bb title_level=\u00bbh3″ sticky_enabled=\u00bb0″ title_font_size=\u00bb16px\u00bb]<\/p>\n Economic<\/b>: there is no need to make any investment or acquire licenses. There are also no maintenance costs. There are no registration or installation costs, since it does not require any installation, infrastructure or software.<\/span><\/p>\n Furthermore, our WebRTC PBX does not even require company lines or IP phones. The computer you are already working with or any mobile phone connected to the Internet will be enough.<\/span><\/p>\n Security<\/b>: My fonvirtual.com virtual numbers and all associated information systems are in several fonvirtual.com nodes, redundant and balanced to guarantee total reliability of the service.<\/span><\/p>\n Availability<\/b>: I have automatic or manual backup systems so that in the event of an incident at one of my headquarters (electrical, telephone …), calls can be delivered to other offices or to mobile devices.<\/span><\/p>\n Scalability<\/b>: with fonvirtual.com you have no limits on extensions or numbering. You won’t have to replace your PBX with another when it gets too small.<\/span><\/p>\n Features<\/b>: all fonvirtual.com rates include the most advanced features on the PBX market. Our commitment is to be up to date in technology.<\/span><\/p>\n No obsolescence<\/b>: The virtual PBX will never be out of date because we care about being up to date.<\/span><\/p>\n [\/et_pb_toggle][et_pb_text admin_label=\u00bbText\u00bb _builder_version=\u00bb3.27.4″ background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb]<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" Frequently Asked Questions: Fonvirtual serviceFrequently asked questions about Fonvirtual Fonvirtual Number Cost Subscription Show my number Functionality What is fonvirtual.com? It is a regular phone number (91, 93, 902\u2026) that, unlike traditional numbers, is not linked to any fixed or mobile phone line, but instead can be used from any device connected to the […]<\/p>\n","protected":false},"author":24,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-16486","page","type-page","status-publish","hentry"],"_wp_attached_file":null,"_wp_attachment_metadata":null,"_wp_attachment_image_alt":null,"_wp_page_template":"default","_wpgce_event_tracking_active":null,"_wpgce_event_tracking_code":null,"_wpgce_event_tracking_jquery_code":null,"_wpe_gce_active":null,"_wpe_gce_code":null,"_experiments_wp_code":null,"_wpgce_event_tracking_css_id":null,"_wpgce_event_tracking_css_class":null,"_yoast_wpseo_opengraph-title":null,"_yoast_wpseo_opengraph-description":null,"_yoast_wpseo_opengraph-image":null,"_yoast_wpseo_google-plus-title":null,"_yoast_wpseo_google-plus-description":null,"_yoast_wpseo_google-plus-image":null,"_wpgce_event_tracking_label":null,"_wpgce_event_tracking_action":null,"_wpgce_event_tracking_category":null,"_experiments_wp_active":null,"_oembed_416f6f269dd139bf4a841b01047e0919":null,"hreflang-es_es":null,"hreflang-en_gb":null,"_et_pb_predefined_layout":null,"_et_pb_layout_applicability":null,"notification_id":null,"dismissable":null,"location":null,"version":null,"viewed":null,"expiration":null,"plans":null,"_yoast_wpseo_meta-robots-noindex":null,"_yoast_wpseo_meta-robots-nofollow":null,"_menu_item_type":null,"_menu_item_menu_item_parent":null,"_menu_item_object_id":null,"_menu_item_object":null,"_menu_item_target":null,"_menu_item_classes":null,"_menu_item_xfn":null,"_menu_item_url":null,"_et_post_bg_color":null,"_et_post_bg_layout":null,"_et_pb_show_title":null,"_yoast_wpseo_primary_category":null,"_yoast_wpseo_opengraph-image-id":null,"_wp_attachment_backup_sizes":null,"_xmlsf_exclude":null,"_yoast_wpseo_canonical":null,"_et_pb_module_type":null,"_schema_categories":null,"_schema_type":null,"_schema_article_type":null,"_schema_post_types":null,"_schema_post_meta_box_enabled":null,"_schema_post_meta_box_title":null,"_schema_post_meta_box":null,"_schema_video_object_type":null,"_schema_audio_object_type":null,"_et_autogenerated_title":null,"_et_default":null,"_et_enabled":null,"_et_header_layout_id":null,"_et_header_layout_enabled":null,"_et_body_layout_id":null,"_et_body_layout_enabled":null,"_et_footer_layout_id":null,"_et_footer_layout_enabled":null,"_imagify_optimization_level":null,"_imagify_status":null,"_imagify_data":null,"_rocket_exclude_lazyload":null,"_rocket_exclude_lazyload_iframes":null,"_rocket_exclude_minify_css":null,"_rocket_exclude_minify_js":null,"_rocket_exclude_cdn":null,"_rocket_exclude_defer_all_js":null,"_rocket_exclude_delay_js":null,"_sc_disable_sc":null,"_sc_disable_admin":null,"_sc_editor":null,"_sc_allowed_devices":null,"yarpp_meta":null,"_rocket_exclude_remove_unused_css":null,"_oembed_79f80bd7168b3189efa370edf193fbe6":null,"_et_pb_row_layout":null,"_et_use_on":null,"_et_pb_light_text_color":null,"_et_template":null,"_oembed_3106f03df1b49016f7fdca1c3ec6ce18":null,"_oembed_7477bcd2452b8f09f89fc3ecfc2f7346":null,"_megamenu":null,"perfmatters_exclude_minify_js":null,"perfmatters_exclude_lazy_loading":null,"_yoast_wpseo_twitter-title":null,"_yoast_wpseo_twitter-description":null,"_yoast_wpseo_twitter-image":null,"hreflang-fr":null,"hreflang-es_ar":null,"hreflang-fr_be":null,"hreflang-es_mx":null,"hreflang-en":null,"hreflang-fr_fr":null,"_wp_trash_meta_status":null,"_wp_trash_meta_time":null,"_edit_last":"24","_et_pb_page_layout":"et_right_sidebar","_et_pb_use_builder":"on","_et_pb_old_content":"","_yoast_wpseo_focuskw":"fonvirtual's telephony service","_yoast_wpseo_title":"Fonvirtual service - virtual PBX and call centers for buisnesses","_yoast_wpseo_metadesc":"All the answers you need to doubts you may have regarding to Fonvirtual's teleophony service, WebRTC technology and more.","_yoast_wpseo_linkdex":"53","_edit_lock":"1764932206:24","_yoast_wpseo_focuskw_text_input":null,"_et_pb_built_for_post_type":"page","_et_pb_post_hide_nav":"default","_et_pb_side_nav":"off","_et_pb_enable_shortcode_tracking":"","_et_pb_custom_css":"","_et_builder_version":"VB|Divi|4.7.7","_yoast_wpseo_content_score":"30","_et_pb_ab_stats_refresh_interval":null,"_thumbnail_id":"0","_wp_old_date":null,"_et_pb_show_page_creation":"off","_et_pb_ab_subjects":"","_et_pb_ab_current_shortcode":"[et_pb_split_track id=\"16486\" \/]","_wp_old_slug":null,"_schema_ref":"12661","_et_pb_first_image":"","_et_pb_truncate_post":" It is a regular phone number (91, 93, 902\u2026) that, unlike traditional numbers, is not linked to any fixed or mobile phone line, but instead can be used from any device connected to the Internet: computer, mobile and even tablet. Yes. No.\n
What is fonvirtual.com?<\/h2>\n
\n[\/et_pb_text][et_pb_toggle title=\u00bbWhat is a fonvirtual.com phone number?\u00bb open_toggle_background_color=\u00bb#ffffff\u00bb closed_toggle_background_color=\u00bb#ffffff\u00bb icon_color=\u00bb#f6343f\u00bb admin_label=\u00bbToggle\u00bb _builder_version=\u00bb4.7.7″ title_text_align=\u00bbcenter\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb hover_enabled=\u00bb0″ border_radii=\u00bbon|20px|20px|20px|20px\u00bb border_color_all=\u00bb#f6343f\u00bb use_border_color=\u00bboff\u00bb title_level=\u00bbh3″ title_font_size=\u00bb16px\u00bb sticky_enabled=\u00bb0″]<\/p>\n
\nNumber
\nCost
\nSubscription
\nShow my number
\nFunctionality<\/div>\n\t\t\t<\/div> \n\t\t\t<\/div> \n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>
\n <\/div>\n\t\t\t<\/div> What is a fonvirtual.com phone number?<\/h3>\n\t\t\t\t
\nThe voice travels over the Internet thanks to WebRTC technology, so the quality of communication is perfect.
\nIn addition, the numbers on fonvirtual.com are equipped with network intelligence and can have different configurations according to multiple criteria. Thus, you will enjoy the most powerful virtual PBX services at no additional cost.<\/p><\/div> \n\t\t\t<\/div> Do I need an Internet connection?<\/h3>\n\t\t\t\t
\nWebRTC technology works over the Internet, let\u2019s say Wi-Fi, cable connection or 3G, 4G and 5G on the mobile phone.
\nBut who does not have Internet access today?<\/p><\/div> \n\t\t\t<\/div> Do I need any special terminal?<\/h3>\n\t\t\t\t
\nYou can receive your calls on any device connected to the Internet. From the computer through the browser, from the mobile through an app, and even from a tablet!<\/p><\/div> \n\t\t\t<\/div> Do I need to install any specific hardware or software? <\/h3>\n\t\t\t\t
\nThere is no need to purchase any hardware, software, nor even IP phones or facilities of any kind. This is cloud telephony.
\nIn addition, you can access our control panel through your Web browser, and from there, once identified with your username and password, manage the associated services with your fonvirtual.com numbers or check the call reports.<\/div> \n\t\t\t<\/div> How many simultaneous calls can I take on my fonvirtual.com number?<\/h3>\n\t\t\t\t
\nThe number of channels that your number will have will depend on the number of contracted extensions. That is, if 7 extensions are contracted, there will be 7 channels and two more as reserve, so that when all your numbers are busy, the number does not communicate, but you can keep the call on hold, divert it to a mailbox, to an informative voiceover…<\/div> \n\t\t\t<\/div> Is there any limit on calls or minutes forwarded to my extensions?<\/h3>\n\t\t\t\t
\nTherefore, you will be able to enjoy a virtual PBX with unlimited reception, as long as the traffic is limited to an ideal use of the service in relation to the contracted rate, without bad faith or fraudulent use of it.
\nCome on, we are sure is not your case \ud83d\ude42<\/div> \n\t\t\t<\/div> Can I switch my mobile number to another operator?<\/h3>\n\t\t\t\t
\nOf course, the principal fixed virtual number should not be carried to another operator since it must remain in Fonvirtual so that we can continue offering the service.<\/div> \n\t\t\t<\/div> What advantages does a virtual PBX have compared to one hosted in my offices?<\/h3>\n\t\t\t\t
\nFurthermore, our WebRTC PBX does not even require company lines or IP phones. The computer you are already working with or any mobile phone connected to the Internet will be enough.
\nSecurity: My fonvirtual.com virtual numbers and all associated information systems are in several fonvirtual.com nodes, redundant and balanced to guarantee total reliability of the service.
\nAvailability: I have automatic or manual backup systems so that in the event of an incident at one of my headquarters (electrical, telephone …), calls can be delivered to other offices or to mobile devices.
\nScalability: with fonvirtual.com you have no limits on extensions or numbering. You won’t have to replace your PBX with another when it gets too small.
\nFeatures: all fonvirtual.com rates include the most advanced features on the PBX market. Our commitment is to be up to date in technology.
\nNo obsolescence: The virtual PBX will never be out of date because we care about being up to date.<\/div> \n\t\t\t<\/div>