{"id":16244,"date":"2019-12-12T17:17:55","date_gmt":"2019-12-12T16:17:55","guid":{"rendered":"https:\/\/maroon-cobra-681026.hostingersite.com\/en\/?page_id=16244"},"modified":"2021-01-12T11:19:26","modified_gmt":"2021-01-12T10:19:26","slug":"gorgias","status":"publish","type":null,"link":"https:\/\/fonvirtual.com\/en\/crm-cti-integration\/gorgias\/","title":{"rendered":"CTI Integration Gorgias"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb3.22.3&#8243;][et_pb_row _builder_version=\u00bb3.25&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb3.27.4&#8243; header_font=\u00bb|300|||||||\u00bb header_font_size=\u00bb50px\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbcenter\u00bb header_font_size_tablet=\u00bb\u00bb header_font_size_phone=\u00bb40px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb use_border_color=\u00bboff\u00bb]<\/p>\n<div>\n<h1 style=\"color: #f6343f; text-align: center;\">Integration with Gorgias\u00ae<\/h1>\n<\/div>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb3.27.4&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbcenter\u00bb use_border_color=\u00bboff\u00bb]<\/p>\n<h2 style=\"font-weight: 300; font-size: 25px; color: #999999; text-align: center;\">Integrate your virtual PBX and call center with the Gorgias\u00ae CRM management platform.<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb3.25&#8243;][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_image src=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/12\/cti-integration-gorgias.png\u00bb alt=\u00bbcti-integration-gorgias\u00bb align=\u00bbcenter\u00bb align_tablet=\u00bbcenter\u00bb align_phone=\u00bb\u00bb align_last_edited=\u00bbon|desktop\u00bb _builder_version=\u00bb3.23&#8243; custom_margin=\u00bb-20px||\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_3,1_3,1_3&#8243; _builder_version=\u00bb3.25&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbImprove your agent&#8217;s efficiency\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/12\/cti-crm-integration-efficiency-1-4.jpg\u00bb alt=\u00bbcti-crm-integration-efficiency\u00bb image_max_width=\u00bb75%\u00bb image_max_width_tablet=\u00bb\u00bb image_max_width_phone=\u00bb50%\u00bb image_max_width_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.7.7&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbcenter\u00bb max_width_tablet=\u00bb50px\u00bb custom_padding=\u00bb||0px|||\u00bb animation=\u00bboff\u00bb header_level=\u00bbh2&#8243; header_font_size=\u00bb18px\u00bb]<\/p>\n<p style=\"text-align: center;\">Integration with Gorgias\u00ae allows you to increase the <strong>capabilities<\/strong> of your virtual PBX and <a href=\"https:\/\/fonvirtual.com\/en\/call-center-software\/\">call center<\/a>, improving the efficiency of your extensions and your agents.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbAutomate tasks\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/12\/cti-crm-integration-automate-4.jpg\u00bb alt=\u00bbcti-crm-integration-automate\u00bb image_max_width=\u00bb75%\u00bb image_max_width_tablet=\u00bb\u00bb image_max_width_phone=\u00bb50%\u00bb image_max_width_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.7.7&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbcenter\u00bb custom_padding=\u00bb||0px|||\u00bb animation=\u00bboff\u00bb header_level=\u00bbh2&#8243; header_font_size=\u00bb18px\u00bb]<\/p>\n<p style=\"text-align: center;\">Calls will be traced, identified, and <strong>automatically<\/strong> saved to your Gorgias\u00ae account. You will then have access to complete customer information.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbIncrease sales\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/12\/cti-crm-integration-sales-4.jpg\u00bb alt=\u00bbcti-crm-integration-sales\u00bb image_max_width=\u00bb75%\u00bb image_max_width_tablet=\u00bb\u00bb image_max_width_phone=\u00bb50%\u00bb image_max_width_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.7.7&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbcenter\u00bb custom_padding=\u00bb||0px|||\u00bb animation=\u00bboff\u00bb header_level=\u00bbh2&#8243; header_font_size=\u00bb18px\u00bb]<\/p>\n<p style=\"text-align: center;\">Integrating Fonvirtual with Gorgias\u00ae allows for increased <strong>productivity<\/strong> thanks to the automation of repetitive administrative work.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbsection\u00bb _builder_version=\u00bb3.22.3&#8243; background_color=\u00bb#f6343f\u00bb parallax=\u00bbon\u00bb custom_padding=\u00bb35px|0px|35px|0px|false|false\u00bb][et_pb_row admin_label=\u00bbrow\u00bb _builder_version=\u00bb3.25&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_cta title=\u00bbIntegrate your virtual PBX or call center with Gorgias\u00ae\u00bb button_url=\u00bbhttps:\/\/fonvirtual.com\/en\/contact\/\u00bb button_text=\u00bbLearn More\u00bb admin_label=\u00bbCall To Action\u00bb _builder_version=\u00bb4.3.2&#8243; header_font=\u00bb|700|||||||\u00bb header_font_size=\u00bb40&#8243; body_font_size=\u00bb20&#8243; use_background_color=\u00bboff\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_button=\u00bbon\u00bb button_border_radius=\u00bb14&#8243; header_font_size_tablet=\u00bb\u00bb header_font_size_phone=\u00bb28px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb button_text_size__hover_enabled=\u00bboff\u00bb button_one_text_size__hover_enabled=\u00bboff\u00bb button_two_text_size__hover_enabled=\u00bboff\u00bb button_text_color__hover_enabled=\u00bboff\u00bb button_one_text_color__hover_enabled=\u00bboff\u00bb button_two_text_color__hover_enabled=\u00bboff\u00bb button_border_width__hover_enabled=\u00bboff\u00bb button_one_border_width__hover_enabled=\u00bboff\u00bb button_two_border_width__hover_enabled=\u00bboff\u00bb button_border_color__hover_enabled=\u00bboff\u00bb button_one_border_color__hover_enabled=\u00bboff\u00bb button_two_border_color__hover_enabled=\u00bboff\u00bb button_border_radius__hover_enabled=\u00bboff\u00bb button_one_border_radius__hover_enabled=\u00bboff\u00bb button_two_border_radius__hover_enabled=\u00bboff\u00bb button_letter_spacing__hover_enabled=\u00bboff\u00bb button_one_letter_spacing__hover_enabled=\u00bboff\u00bb button_two_letter_spacing__hover_enabled=\u00bboff\u00bb button_bg_color__hover_enabled=\u00bboff\u00bb button_one_bg_color__hover_enabled=\u00bboff\u00bb button_two_bg_color__hover_enabled=\u00bboff\u00bb][\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb3.22.5&#8243; custom_padding=\u00bb54px|0px|1px|0px|false|false\u00bb][et_pb_row _builder_version=\u00bb3.25&#8243;][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb3.27.4&#8243; text_text_color=\u00bb#f6343f\u00bb text_orientation=\u00bbcenter\u00bb]<\/p>\n<h2 style=\"color: #f6343f;\"><span style=\"font-family: 'Roboto',Helvetica,Arial,Lucida,sans-serif; font-size: x-large;\">Advantages of integrating Gorgias\u00ae with your phone network<\/span><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.7.7&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbcenter\u00bb hover_enabled=\u00bb0&#8243; use_border_color=\u00bboff\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<h2 style=\"font-weight: 300; font-size: 20px; color: #999999; text-align: center;\"><span style=\"color: #666666; font-family: 'Roboto',Helvetica,Arial,Lucida,sans-serif; font-size: large;\">The integration of Gorgias<span style=\"font-family: inherit; font-weight: normal;\">\u00ae<\/span> and Fonvirtual offers many benefits for your business<\/span><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_3,1_3,1_3&#8243; _builder_version=\u00bb3.25&#8243; custom_margin=\u00bb||10px\u00bb locked=\u00bboff\u00bb][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbCombine your information\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb%%202%%\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.7.7&#8243; custom_padding=\u00bb||0px|||\u00bb animation=\u00bboff\u00bb header_level=\u00bbh2&#8243; header_font_size=\u00bb18px\u00bb]<\/p>\n<p><span style=\"font-weight: 400;\">Combine information from your <a href=\"https:\/\/fonvirtual.com\/en\/call-center-software\/\">contact center<\/a> or virtual PBX with Gorgias\u00ae. Increase your <\/span><b>agents&#8217; productivity <\/b><span style=\"font-weight: 400;\">by giving them access to customer information before picking up the call. <\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00bbImprove your customer service\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb%%202%%\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.7.7&#8243; custom_padding=\u00bb||0px|||\u00bb animation=\u00bboff\u00bb header_level=\u00bbh2&#8243; header_font_size=\u00bb18px\u00bb]<\/p>\n<p style=\"text-align: justify;\"><span style=\"font-weight: 400;\">Integrating with Gorgias\u00ae, will give you direct access to all the information concerning your customers in order to offer them a <strong>personalized service<\/strong>. <\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_image src=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/12\/integration-cti-crm-benefits-4.png\u00bb alt=\u00bbcti-crm-integration-benefits\u00bb align=\u00bbcenter\u00bb align_tablet=\u00bbcenter\u00bb align_phone=\u00bb\u00bb align_last_edited=\u00bbon|desktop\u00bb _builder_version=\u00bb3.23&#8243; custom_margin=\u00bb|-5px||5px\u00bb custom_padding=\u00bb|||0px\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbSimplify your sales process\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb%%202%%\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.7.7&#8243; custom_padding=\u00bb||0px|||\u00bb animation=\u00bboff\u00bb header_level=\u00bbh2&#8243; header_font_size=\u00bb18px\u00bb]<\/p>\n<p><span style=\"font-weight: 400;\">Thanks to artificial intelligence, you can improve your company&#8217;s return on investment by highly\u00a0<strong>increasing your sales<\/strong> and thus simplifying your work processes. <\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00bbAccess statistics in order to improve\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb%%202%%\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.7.7&#8243; custom_padding=\u00bb||0px|||\u00bb animation=\u00bboff\u00bb header_level=\u00bbh2&#8243; header_font_size=\u00bb18px\u00bb]<\/p>\n<p><span style=\"font-weight: 400;\">By integrating your PBX or call center software with Gorgias\u00ae, you will have access to <\/span><b>statistics<\/b><span style=\"font-weight: 400;\"> to optimize your strategy. <\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbsection\u00bb _builder_version=\u00bb3.22.5&#8243; background_color=\u00bb#f6343f\u00bb parallax=\u00bbon\u00bb custom_padding=\u00bb36px|0px|35px|0px|false|false\u00bb][et_pb_row admin_label=\u00bbrow\u00bb _builder_version=\u00bb3.25&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_cta title=\u00bbWant to integrate your call center software or virtual PBX with Gorgias\u00ae?\u00bb button_url=\u00bbhttps:\/\/fonvirtual.com\/en\/contact\/\u00bb button_text=\u00bbContact Us!\u00bb admin_label=\u00bbCall To Action\u00bb _builder_version=\u00bb4.3.2&#8243; header_font=\u00bb|700|||||||\u00bb header_font_size=\u00bb40&#8243; body_font=\u00bb|700|||||||\u00bb body_font_size=\u00bb20&#8243; use_background_color=\u00bboff\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_button=\u00bbon\u00bb button_border_radius=\u00bb14&#8243; header_font_size_tablet=\u00bb\u00bb header_font_size_phone=\u00bb28px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb use_border_color=\u00bboff\u00bb button_text_size__hover_enabled=\u00bboff\u00bb button_one_text_size__hover_enabled=\u00bboff\u00bb button_two_text_size__hover_enabled=\u00bboff\u00bb button_text_color__hover_enabled=\u00bboff\u00bb button_one_text_color__hover_enabled=\u00bboff\u00bb button_two_text_color__hover_enabled=\u00bboff\u00bb button_border_width__hover_enabled=\u00bboff\u00bb button_one_border_width__hover_enabled=\u00bboff\u00bb button_two_border_width__hover_enabled=\u00bboff\u00bb button_border_color__hover_enabled=\u00bboff\u00bb button_one_border_color__hover_enabled=\u00bboff\u00bb button_two_border_color__hover_enabled=\u00bboff\u00bb button_border_radius__hover_enabled=\u00bboff\u00bb button_one_border_radius__hover_enabled=\u00bboff\u00bb button_two_border_radius__hover_enabled=\u00bboff\u00bb button_letter_spacing__hover_enabled=\u00bboff\u00bb button_one_letter_spacing__hover_enabled=\u00bboff\u00bb button_two_letter_spacing__hover_enabled=\u00bboff\u00bb button_bg_color__hover_enabled=\u00bboff\u00bb button_one_bg_color__hover_enabled=\u00bboff\u00bb button_two_bg_color__hover_enabled=\u00bboff\u00bb][\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb3.22&#8243;][et_pb_row _builder_version=\u00bb3.25&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb3.27.4&#8243; text_text_color=\u00bb#f6343f\u00bb text_orientation=\u00bbcenter\u00bb]<\/p>\n<h2 style=\"color: #f6343f; text-align: center;\">Want to know more?<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.7.7&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbcenter\u00bb hover_enabled=\u00bb0&#8243; use_border_color=\u00bboff\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #999999; font-family: inherit; font-size: large; font-weight: normal;\">Many customers have already integrated their Virtual PBX or Call center with Gorgias\u00ae.\u00a0<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2&#8243; _builder_version=\u00bb3.25&#8243; custom_margin=\u00bb||70px|\u00bb custom_padding=\u00bb||70px|\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_image src=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/12\/cti-integration-gorgias-pbx.png\u00bb alt=\u00bbcti-integration-gorgias-pbx\u00bb show_bottom_space=\u00bboff\u00bb align=\u00bbcenter\u00bb align_tablet=\u00bbcenter\u00bb align_phone=\u00bb\u00bb align_last_edited=\u00bbon|desktop\u00bb _builder_version=\u00bb4.6.0&#8243;][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbWhat is Gorgias\u00ae ?\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb%%28%%\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.7.7&#8243; body_text_align=\u00bbjustify\u00bb text_orientation=\u00bbjustified\u00bb custom_padding=\u00bb||0px|||\u00bb animation=\u00bboff\u00bb hover_enabled=\u00bb0&#8243; header_level=\u00bbh2&#8243; header_font_size=\u00bb18px\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p><a href=\"https:\/\/www.gorgias.com\/\"><span style=\"font-weight: 400;\">Gorgias<\/span><\/a><span style=\"font-weight: 400;\"> is an all-in-one Helpdesk designed primarily for online businesses. It connects all communication tools (SMS, Email or Messenger) and agents can manage them from a single platform, ensuring the best service.\u00a0<\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00bbWhat tools does it offer?\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb%%28%%\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.7.7&#8243; body_text_align=\u00bbjustify\u00bb text_orientation=\u00bbjustified\u00bb custom_padding=\u00bb||0px|||\u00bb animation=\u00bboff\u00bb header_level=\u00bbh2&#8243; header_font_size=\u00bb18px\u00bb]<\/p>\n<p><span style=\"font-weight: 400;\">It is a system that provides numerous essential tools to manage customer service efficiently. It includes the automation of answers to customers, adding tags to customer tickets and distributing incoming tickets between agents. In addition, the platform includes internal notes to facilitate communication between agents.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Integration with Gorgias\u00ae Integrate your virtual PBX and call center with the Gorgias\u00ae CRM management platform.Integration with Gorgias\u00ae allows you to increase the capabilities of your virtual PBX and call center, improving the efficiency of your extensions and your agents.Calls will be traced, identified, and automatically saved to your Gorgias\u00ae account. You will then have [&hellip;]<\/p>\n","protected":false},"author":24,"featured_media":0,"parent":15668,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-16244","page","type-page","status-publish","hentry"],"_wp_attached_file":null,"_wp_attachment_metadata":null,"_wp_attachment_image_alt":null,"_wp_page_template":"default","_wpgce_event_tracking_active":null,"_wpgce_event_tracking_code":null,"_wpgce_event_tracking_jquery_code":null,"_wpe_gce_active":null,"_wpe_gce_code":null,"_experiments_wp_code":null,"_wpgce_event_tracking_css_id":null,"_wpgce_event_tracking_css_class":null,"_yoast_wpseo_opengraph-title":null,"_yoast_wpseo_opengraph-description":null,"_yoast_wpseo_opengraph-image":null,"_yoast_wpseo_google-plus-title":null,"_yoast_wpseo_google-plus-description":null,"_yoast_wpseo_google-plus-image":null,"_wpgce_event_tracking_label":null,"_wpgce_event_tracking_action":null,"_wpgce_event_tracking_category":null,"_experiments_wp_active":null,"_oembed_416f6f269dd139bf4a841b01047e0919":null,"hreflang-es_es":null,"hreflang-en_gb":null,"_et_pb_predefined_layout":null,"_et_pb_layout_applicability":null,"notification_id":null,"dismissable":null,"location":null,"version":null,"viewed":null,"expiration":null,"plans":null,"_yoast_wpseo_meta-robots-noindex":"2","_yoast_wpseo_meta-robots-nofollow":null,"_menu_item_type":null,"_menu_item_menu_item_parent":null,"_menu_item_object_id":null,"_menu_item_object":null,"_menu_item_target":null,"_menu_item_classes":null,"_menu_item_xfn":null,"_menu_item_url":null,"_et_post_bg_color":null,"_et_post_bg_layout":null,"_et_pb_show_title":null,"_yoast_wpseo_primary_category":null,"_yoast_wpseo_opengraph-image-id":null,"_wp_attachment_backup_sizes":null,"_xmlsf_exclude":null,"_yoast_wpseo_canonical":null,"_et_pb_module_type":null,"_schema_categories":null,"_schema_type":null,"_schema_article_type":null,"_schema_post_types":null,"_schema_post_meta_box_enabled":null,"_schema_post_meta_box_title":null,"_schema_post_meta_box":null,"_schema_video_object_type":null,"_schema_audio_object_type":null,"_et_autogenerated_title":null,"_et_default":null,"_et_enabled":null,"_et_header_layout_id":null,"_et_header_layout_enabled":null,"_et_body_layout_id":null,"_et_body_layout_enabled":null,"_et_footer_layout_id":null,"_et_footer_layout_enabled":null,"_imagify_optimization_level":null,"_imagify_status":null,"_imagify_data":null,"_rocket_exclude_lazyload":null,"_rocket_exclude_lazyload_iframes":null,"_rocket_exclude_minify_css":null,"_rocket_exclude_minify_js":null,"_rocket_exclude_cdn":null,"_rocket_exclude_defer_all_js":null,"_rocket_exclude_delay_js":null,"_sc_disable_sc":null,"_sc_disable_admin":null,"_sc_editor":null,"_sc_allowed_devices":null,"yarpp_meta":null,"_rocket_exclude_remove_unused_css":null,"_oembed_79f80bd7168b3189efa370edf193fbe6":null,"_et_pb_row_layout":null,"_et_use_on":null,"_et_pb_light_text_color":null,"_et_template":null,"_oembed_3106f03df1b49016f7fdca1c3ec6ce18":null,"_oembed_7477bcd2452b8f09f89fc3ecfc2f7346":null,"_megamenu":null,"perfmatters_exclude_minify_js":null,"perfmatters_exclude_lazy_loading":null,"_yoast_wpseo_twitter-title":null,"_yoast_wpseo_twitter-description":null,"_yoast_wpseo_twitter-image":null,"hreflang-fr":null,"hreflang-es_ar":null,"hreflang-fr_be":null,"hreflang-es_mx":null,"hreflang-en":null,"hreflang-fr_fr":null,"_wp_trash_meta_status":null,"_wp_trash_meta_time":null,"_edit_last":"24","_et_pb_page_layout":"et_right_sidebar","_et_pb_use_builder":"on","_et_pb_old_content":"","_yoast_wpseo_focuskw":"gorgias","_yoast_wpseo_title":"CTI Integration Gorgias - Virtual PBX and Call center","_yoast_wpseo_metadesc":"Integrate your Fonvirtual telephone network with Gorgias in just a few simple steps and make the most of it. The best combination","_yoast_wpseo_linkdex":"71","_edit_lock":"1607695845:24","_yoast_wpseo_focuskw_text_input":null,"_et_pb_built_for_post_type":"page","_et_pb_post_hide_nav":"default","_et_pb_side_nav":"off","_et_pb_enable_shortcode_tracking":"","_et_pb_custom_css":"","_et_builder_version":"VB|Divi|4.7.7","_yoast_wpseo_content_score":"30","_et_pb_ab_stats_refresh_interval":null,"_thumbnail_id":"0","_wp_old_date":null,"_et_pb_show_page_creation":"off","_et_pb_ab_subjects":"","_et_pb_ab_current_shortcode":"[et_pb_split_track id=\"16244\" \/]","_wp_old_slug":null,"_schema_ref":"12661","_et_pb_first_image":"","_et_pb_truncate_post":"<p><div class=\"et_pb_section et_pb_section_0 et_section_regular\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"et_pb_row et_pb_row_0\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_0  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_0  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\">Integration with Gorgias\u00ae<\/div>\n\t\t\t<\/div> <!-- .et_pb_text --><div class=\"et_pb_module et_pb_text et_pb_text_1  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\">Integrate your virtual PBX and call center with the Gorgias\u00ae CRM management platform.<\/div>\n\t\t\t<\/div> <!-- .et_pb_text -->\n\t\t\t<\/div> <!-- .et_pb_column -->\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> <!-- .et_pb_row --><div class=\"et_pb_row et_pb_row_1\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_1  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_image et_pb_image_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img width=\"300\" height=\"204\" src=\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/12\/cti-integration-gorgias.png\" alt=\"cti-integration-gorgias\" title=\"\" class=\"wp-image-16248\" \/><\/span>\n\t\t\t<\/div>\n\t\t\t<\/div> <!-- .et_pb_column -->\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> <!-- .et_pb_row --><div class=\"et_pb_row et_pb_row_2\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_1_3 et_pb_column_2  et_pb_css_mix_blend_mode_passthrough\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_blurb et_pb_blurb_0  et_pb_text_align_center  et_pb_blurb_position_top et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_blurb_content\">\n\t\t\t\t\t<div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><img width=\"200\" height=\"200\" src=\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/12\/cti-crm-integration-efficiency-1-4.jpg\" alt=\"cti-crm-integration-efficiency\" class=\"et-waypoint et_pb_animation_off et_pb_animation_off_tablet et_pb_animation_off_phone wp-image-16232\" \/><\/span><\/div>\n\t\t\t\t\t<div class=\"et_pb_blurb_container\">\n\t\t\t\t\t\t<h2 class=\"et_pb_module_header\"><span>Improve your agent's efficiency<\/span><\/h2>\n\t\t\t\t\t\t<div class=\"et_pb_blurb_description\">Integration with Gorgias\u00ae allows you to increase the capabilities of your virtual PBX and call center, improving the efficiency of your extensions and your agents.<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div> <!-- .et_pb_blurb_content -->\n\t\t\t<\/div> <!-- .et_pb_blurb -->\n\t\t\t<\/div> <!-- .et_pb_column --><div class=\"et_pb_column et_pb_column_1_3 et_pb_column_3  et_pb_css_mix_blend_mode_passthrough\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_blurb et_pb_blurb_1  et_pb_text_align_center  et_pb_blurb_position_top et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_blurb_content\">\n\t\t\t\t\t<div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><img width=\"200\" height=\"200\" src=\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/12\/cti-crm-integration-automate-4.jpg\" alt=\"cti-crm-integration-automate\" class=\"et-waypoint et_pb_animation_off et_pb_animation_off_tablet et_pb_animation_off_phone wp-image-16233\" \/><\/span><\/div>\n\t\t\t\t\t<div class=\"et_pb_blurb_container\">\n\t\t\t\t\t\t<h2 class=\"et_pb_module_header\"><span>Automate tasks<\/span><\/h2>\n\t\t\t\t\t\t<div class=\"et_pb_blurb_description\">Calls will be traced, identified, and automatically saved to your Gorgias\u00ae account. You will then have access to complete customer information.<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div> <!-- .et_pb_blurb_content -->\n\t\t\t<\/div> <!-- .et_pb_blurb -->\n\t\t\t<\/div> <!-- .et_pb_column --><div class=\"et_pb_column et_pb_column_1_3 et_pb_column_4  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_blurb et_pb_blurb_2  et_pb_text_align_center  et_pb_blurb_position_top et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_blurb_content\">\n\t\t\t\t\t<div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><img width=\"200\" height=\"200\" src=\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/12\/cti-crm-integration-sales-4.jpg\" alt=\"cti-crm-integration-sales\" class=\"et-waypoint et_pb_animation_off et_pb_animation_off_tablet et_pb_animation_off_phone wp-image-16234\" \/><\/span><\/div>\n\t\t\t\t\t<div class=\"et_pb_blurb_container\">\n\t\t\t\t\t\t<h2 class=\"et_pb_module_header\"><span>Increase sales<\/span><\/h2>\n\t\t\t\t\t\t<div class=\"et_pb_blurb_description\">Integrating Fonvirtual with Gorgias\u00ae allows for increased productivity thanks to the automation of repetitive administrative work.<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div> <!-- .et_pb_blurb_content -->\n\t\t\t<\/div> <!-- .et_pb_blurb -->\n\t\t\t<\/div> <!-- .et_pb_column -->\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> <!-- .et_pb_row -->\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> <!-- .et_pb_section --><div class=\"et_pb_section et_pb_section_1 et_pb_with_background et_pb_section_parallax et_section_regular\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"et_pb_row et_pb_row_3\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_5  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_cta_0 et_pb_promo  et_pb_text_align_center et_pb_bg_layout_dark et_pb_no_bg\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_promo_description\"><h2 class=\"et_pb_module_header\">Integrate your virtual PBX or call center with Gorgias\u00ae<\/h2><\/div>\n\t\t\t\t<div class=\"et_pb_button_wrapper\"><a class=\"et_pb_button et_pb_promo_button\" href=\"https:\/\/fonvirtual.com\/en\/contact\/\">Learn More<\/a><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div> <!-- .et_pb_column -->\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> <!-- .et_pb_row -->\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> <!-- .et_pb_section --><div class=\"et_pb_section et_pb_section_2 et_section_regular\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"et_pb_row et_pb_row_4\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_6  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_2  et_pb_text_align_center et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\">Advantages of integrating Gorgias\u00ae with your phone network<\/div>\n\t\t\t<\/div> <!-- .et_pb_text --><div class=\"et_pb_module et_pb_text et_pb_text_3  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\">The integration of Gorgias\u00ae and Fonvirtual offers many benefits for your business<\/div>\n\t\t\t<\/div> <!-- .et_pb_text -->\n\t\t\t<\/div> <!-- .et_pb_column -->\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> <!-- .et_pb_row --><div class=\"et_pb_row et_pb_row_5\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_1_3 et_pb_column_7  et_pb_css_mix_blend_mode_passthrough\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_blurb et_pb_blurb_3  et_pb_text_align_left  et_pb_blurb_position_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_blurb_content\">\n\t\t\t\t\t<div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-waypoint et_pb_animation_off et_pb_animation_off_tablet et_pb_animation_off_phone et-pb-icon\">&#xe052;<\/span><\/span><\/div>\n\t\t\t\t\t<div class=\"et_pb_blurb_container\">\n\t\t\t\t\t\t<h2 class=\"et_pb_module_header\"><span>Combine your information<\/span><\/h2>\n\t\t\t\t\t\t<div class=\"et_pb_blurb_description\">Combine information from your contact center or virtual PBX with Gorgias\u00ae. Increase your agents&#8217; productivity by giving them access to customer information before picking up the call. <\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div> <!-- .et_pb_blurb_content -->\n\t\t\t<\/div> <!-- .et_pb_blurb --><div class=\"et_pb_module et_pb_blurb et_pb_blurb_4  et_pb_text_align_left  et_pb_blurb_position_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_blurb_content\">\n\t\t\t\t\t<div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-waypoint et_pb_animation_off et_pb_animation_off_tablet et_pb_animation_off_phone et-pb-icon\">&#xe052;<\/span><\/span><\/div>\n\t\t\t\t\t<div class=\"et_pb_blurb_container\">\n\t\t\t\t\t\t<h2 class=\"et_pb_module_header\"><span>Improve your customer service<\/span><\/h2>\n\t\t\t\t\t\t<div class=\"et_pb_blurb_description\">Integrating with Gorgias\u00ae, will give you direct access to all the information concerning your customers in order to offer them a personalized service. <\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div> <!-- .et_pb_blurb_content -->\n\t\t\t<\/div> <!-- .et_pb_blurb -->\n\t\t\t<\/div> <!-- .et_pb_column --><div class=\"et_pb_column et_pb_column_1_3 et_pb_column_8  et_pb_css_mix_blend_mode_passthrough\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_image et_pb_image_1\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img width=\"418\" height=\"381\" src=\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/12\/integration-cti-crm-benefits-4.png\" alt=\"cti-crm-integration-benefits\" title=\"\" class=\"wp-image-16235\" \/><\/span>\n\t\t\t<\/div>\n\t\t\t<\/div> <!-- .et_pb_column --><div class=\"et_pb_column et_pb_column_1_3 et_pb_column_9  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_blurb et_pb_blurb_5  et_pb_text_align_left  et_pb_blurb_position_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_blurb_content\">\n\t\t\t\t\t<div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-waypoint et_pb_animation_off et_pb_animation_off_tablet et_pb_animation_off_phone et-pb-icon\">&#xe052;<\/span><\/span><\/div>\n\t\t\t\t\t<div class=\"et_pb_blurb_container\">\n\t\t\t\t\t\t<h2 class=\"et_pb_module_header\"><span>Simplify your sales process<\/span><\/h2>\n\t\t\t\t\t\t<div class=\"et_pb_blurb_description\">Thanks to artificial intelligence, you can improve your company&#8217;s return on investment by highly\u00a0increasing your sales and thus simplifying your work processes. <\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div> <!-- .et_pb_blurb_content -->\n\t\t\t<\/div> <!-- .et_pb_blurb --><div class=\"et_pb_module et_pb_blurb et_pb_blurb_6  et_pb_text_align_left  et_pb_blurb_position_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_blurb_content\">\n\t\t\t\t\t<div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-waypoint et_pb_animation_off et_pb_animation_off_tablet et_pb_animation_off_phone et-pb-icon\">&#xe052;<\/span><\/span><\/div>\n\t\t\t\t\t<div class=\"et_pb_blurb_container\">\n\t\t\t\t\t\t<h2 class=\"et_pb_module_header\"><span>Access statistics in order to improve<\/span><\/h2>\n\t\t\t\t\t\t<div class=\"et_pb_blurb_description\">By integrating your PBX or call center software with Gorgias\u00ae, you will have access to statistics to optimize your strategy. <\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div> <!-- .et_pb_blurb_content -->\n\t\t\t<\/div> <!-- .et_pb_blurb -->\n\t\t\t<\/div> <!-- .et_pb_column -->\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> <!-- .et_pb_row -->\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div> <!-- .et_pb_section --><div class=\"et_pb_section et_pb_section_3 et_pb_with_background et_pb_section_parallax et_section_regular\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\t<div class=\"et_pb_row et_pb_row_6\">\n\t\t\t\t<div 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