{"id":16118,"date":"2019-12-12T17:39:21","date_gmt":"2019-12-12T16:39:21","guid":{"rendered":"https:\/\/maroon-cobra-681026.hostingersite.com\/en\/?page_id=16118"},"modified":"2021-03-24T13:44:26","modified_gmt":"2021-03-24T12:44:26","slug":"copper","status":"publish","type":null,"link":"https:\/\/fonvirtual.com\/en\/crm-cti-integration\/copper\/","title":{"rendered":"CTI Integration Copper"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb3.22.3&#8243;][et_pb_row _builder_version=\u00bb3.25&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb3.27.4&#8243; header_font=\u00bb|300|||||||\u00bb header_font_size=\u00bb50px\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbcenter\u00bb header_font_size_tablet=\u00bb\u00bb header_font_size_phone=\u00bb40px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb use_border_color=\u00bboff\u00bb]<\/p>\n<div>\n<h1 style=\"color: #f6343f; text-align: center;\">Integration with Copper\u00ae<\/h1>\n<\/div>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.8.1&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbcenter\u00bb hover_enabled=\u00bb0&#8243; use_border_color=\u00bboff\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<h2 style=\"font-weight: 300; font-size: 25px; color: #999999; text-align: center;\">Integrate your virtual PBX and call center with the Copper\u00ae CRM management platform.<\/h2>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><a id=\"69f2068a24157\" rel=\"wp-video-lightbox\" href=\"https:\/\/www.youtube.com\/watch?v=D72iVxoFMnw&#038;rel=0&#038;width=750&#038;height=450\" title=\"\"><img decoding=\"async\" src=\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2020\/01\/crm-cti-integration-copper-video.png\" class=\"video_lightbox_anchor_image\" alt=\"CTI Integration with Copper\" \/><\/a>    <script>\r\n    \/* <![CDATA[ *\/\r\n    jQuery(document).ready(function($){\r\n        $(function(){\r\n            var width = $(window).innerWidth();\r\n            var setwidth = parseFloat(750);\r\n            var ratio = parseFloat(0.6);\r\n            var height = parseFloat(450);\r\n            var link = 'https:\/\/www.youtube.com\/watch?v=D72iVxoFMnw&amp;rel=0&amp;width=750&amp;height=450';\r\n            if(width < setwidth)\r\n            {\r\n                height = Math.floor(width * 0.6);\r\n                \/\/console.log(\"device width \"+width+\", set width \"+750+\", ratio \"+0.6+\", new height \"+ height);\r\n                var new_url = wpvl_paramReplace('width', link, width);\r\n                var new_url = wpvl_paramReplace('height', new_url, height);\r\n                $(\"a#69f2068a24157\").attr('href', new_url);\r\n                \/\/console.log(new_url);\r\n            }\r\n        });\r\n    });\r\n    \/* ]]> *\/\r\n    <\/script><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_3,1_3,1_3&#8243; _builder_version=\u00bb3.25&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_padding=\u00bb0px|||||\u00bb][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbImprove your agent&#8217;s efficiency\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/12\/cti-crm-integration-efficiency-1.jpg\u00bb alt=\u00bbcti-crm-integration-efficiency\u00bb image_max_width=\u00bb75%\u00bb image_max_width_tablet=\u00bb\u00bb image_max_width_phone=\u00bb50%\u00bb image_max_width_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.7.7&#8243; header_level=\u00bbh2&#8243; header_font_size=\u00bb18px\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbcenter\u00bb max_width_tablet=\u00bb50px\u00bb custom_padding=\u00bb||0px|||\u00bb animation=\u00bboff\u00bb]<\/p>\n<p style=\"text-align: center;\"><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Extend the functionalities of your virtual PBX and call center thanks to the integration with Copper\u00ae. Your agents will be more efficient.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15169,&quot;3&quot;:{&quot;1&quot;:0},&quot;9&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:[null,2,6710886],&quot;15&quot;:&quot;Arial&quot;,&quot;16&quot;:11}\">Extend the functionalities of your <a href=\"https:\/\/fonvirtual.com\/en\/virtual-pbx\/\">virtual PBX<\/a> and call center thanks to the integration with Copper\u00ae. Your agents will be more efficient.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbAutomate tasks\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/12\/cti-crm-integration-automate.jpg\u00bb alt=\u00bbcti-crm-integration-automate\u00bb image_max_width=\u00bb75%\u00bb image_max_width_tablet=\u00bb\u00bb image_max_width_phone=\u00bb50%\u00bb image_max_width_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.7.7&#8243; header_level=\u00bbh2&#8243; header_font_size=\u00bb18px\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbcenter\u00bb custom_padding=\u00bb||0px|||\u00bb animation=\u00bboff\u00bb]<\/p>\n<p style=\"text-align: center;\"><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;All call traffic will be registered and stored next to your Copper\u00ae account data to centralize all information.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15169,&quot;3&quot;:{&quot;1&quot;:0},&quot;9&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:[null,2,6710886],&quot;15&quot;:&quot;Arial&quot;,&quot;16&quot;:11}\">All call traffic will be registered and stored next to your Copper\u00ae account data to <strong>centralize<\/strong> all information.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbIncrease sales\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/12\/cti-crm-integration-sales.jpg\u00bb alt=\u00bbcti-crm-integration-sales\u00bb image_max_width=\u00bb75%\u00bb image_max_width_tablet=\u00bb\u00bb image_max_width_phone=\u00bb50%\u00bb image_max_width_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.7.7&#8243; header_level=\u00bbh2&#8243; header_font_size=\u00bb18px\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbcenter\u00bb custom_padding=\u00bb||0px|||\u00bb animation=\u00bboff\u00bb]<\/p>\n<p style=\"text-align: center;\"><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;You will eliminate unnecessary times thanks to the integration of Fonvirtual with Copper\u00ae and you will improve the performance of your organization.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15169,&quot;3&quot;:{&quot;1&quot;:0},&quot;9&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:[null,2,6710886],&quot;15&quot;:&quot;Arial&quot;,&quot;16&quot;:11}\">You will eliminate unnecessary times thanks to the integration of Fonvirtual with Copper\u00ae and you will <strong>improve the performance<\/strong> of your organization.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbsection\u00bb _builder_version=\u00bb3.22.3&#8243; background_color=\u00bb#f6343f\u00bb parallax=\u00bbon\u00bb custom_padding=\u00bb35px|0px|35px|0px|false|false\u00bb][et_pb_row admin_label=\u00bbrow\u00bb _builder_version=\u00bb3.25&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_cta title=\u00bbIntegrate your virtual PBX or call center with Copper\u00ae\u00bb button_url=\u00bbhttps:\/\/fonvirtual.com\/en\/contact\/\u00bb button_text=\u00bbLearn More\u00bb admin_label=\u00bbCall To Action\u00bb _builder_version=\u00bb4.3.2&#8243; header_font=\u00bb|700|||||||\u00bb header_font_size=\u00bb40&#8243; body_font_size=\u00bb20&#8243; use_background_color=\u00bboff\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_button=\u00bbon\u00bb button_border_radius=\u00bb14&#8243; header_font_size_tablet=\u00bb\u00bb header_font_size_phone=\u00bb28px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb button_text_size__hover_enabled=\u00bboff\u00bb button_one_text_size__hover_enabled=\u00bboff\u00bb button_two_text_size__hover_enabled=\u00bboff\u00bb button_text_color__hover_enabled=\u00bboff\u00bb button_one_text_color__hover_enabled=\u00bboff\u00bb button_two_text_color__hover_enabled=\u00bboff\u00bb button_border_width__hover_enabled=\u00bboff\u00bb button_one_border_width__hover_enabled=\u00bboff\u00bb button_two_border_width__hover_enabled=\u00bboff\u00bb button_border_color__hover_enabled=\u00bboff\u00bb button_one_border_color__hover_enabled=\u00bboff\u00bb button_two_border_color__hover_enabled=\u00bboff\u00bb button_border_radius__hover_enabled=\u00bboff\u00bb button_one_border_radius__hover_enabled=\u00bboff\u00bb button_two_border_radius__hover_enabled=\u00bboff\u00bb button_letter_spacing__hover_enabled=\u00bboff\u00bb button_one_letter_spacing__hover_enabled=\u00bboff\u00bb button_two_letter_spacing__hover_enabled=\u00bboff\u00bb button_bg_color__hover_enabled=\u00bboff\u00bb button_one_bg_color__hover_enabled=\u00bboff\u00bb button_two_bg_color__hover_enabled=\u00bboff\u00bb][\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb3.22.5&#8243; custom_padding=\u00bb54px|0px|1px|0px|false|false\u00bb][et_pb_row _builder_version=\u00bb3.25&#8243;][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb3.27.4&#8243; text_text_color=\u00bb#f6343f\u00bb text_orientation=\u00bbcenter\u00bb]<\/p>\n<h2 style=\"color: #f6343f;\"><span style=\"font-family: 'Roboto',Helvetica,Arial,Lucida,sans-serif; font-size: x-large;\">Advantages of integrating Copper\u00ae with your phone network<\/span><\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.7.7&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbcenter\u00bb use_border_color=\u00bboff\u00bb]<\/p>\n<h2 style=\"font-weight: 300; font-size: 20px; color: #999999; text-align: center;\"><span style=\"color: #666666; font-family: 'Roboto',Helvetica,Arial,Lucida,sans-serif; font-size: large;\">The integration of Copper<span style=\"font-family: inherit; font-weight: normal;\">\u00ae<\/span> and Fonvirtual offers many benefits for your business<\/span><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_3,1_3,1_3&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb||0px|||\u00bb][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbImprove Agents Performance\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb%%202%%\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.7.7&#8243; header_level=\u00bbh2&#8243; header_font_size=\u00bb18px\u00bb custom_padding=\u00bb||0px|||\u00bb animation=\u00bboff\u00bb]<\/p>\n<p style=\"text-align: justify;\"><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Improve Agents Performance\\nLink the information you receive through your virtual PBX or call center software to that of Copper\u00ae, so that agents identify the customer\u2019s information prior to answering the call.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15297,&quot;3&quot;:{&quot;1&quot;:0},&quot;9&quot;:0,&quot;10&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:[null,2,6710886],&quot;15&quot;:&quot;Arial&quot;,&quot;16&quot;:10}\">Link the information you receive through your virtual PBX or <a href=\"https:\/\/fonvirtual.com\/en\/call-center-software\/\">call center software<\/a> to that of Copper\u00ae, so that agents identify the customer\u2019s information prior to answering the call.<\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00bbPersonalized assistance for each client\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb%%202%%\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.7.7&#8243; header_level=\u00bbh2&#8243; header_font_size=\u00bb18px\u00bb custom_padding=\u00bb||0px|||\u00bb animation=\u00bboff\u00bb]<\/p>\n<p style=\"text-align: justify;\"><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Automatically, Copper\u00ae will open the client's record so that you can collect all the call information instantly.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15297,&quot;3&quot;:{&quot;1&quot;:0},&quot;9&quot;:0,&quot;10&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:[null,2,6710886],&quot;15&quot;:&quot;Arial&quot;,&quot;16&quot;:10}\">Automatically, Copper\u00ae will open the client&#8217;s record so that you can collect all the call information instantly.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_image src=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/12\/integration-cti-crm-benefits.png\u00bb alt=\u00bbcti-crm-integration-benefits\u00bb align=\u00bbcenter\u00bb align_tablet=\u00bbcenter\u00bb align_phone=\u00bb\u00bb align_last_edited=\u00bbon|desktop\u00bb _builder_version=\u00bb3.23&#8243; custom_margin=\u00bb|-5px||5px\u00bb custom_padding=\u00bb|||0px\u00bb][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbSimplifying the Sales Process\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb%%202%%\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.7.7&#8243; header_level=\u00bbh2&#8243; header_font_size=\u00bb18px\u00bb custom_padding=\u00bb||0px|||\u00bb animation=\u00bboff\u00bb]<\/p>\n<p style=\"text-align: justify;\"><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;Simplifying the Sales Process\\nEnjoy a simpler and faster sales process thanks to the integration of the telephony system with the CRM.  Provide your customers with quality and fast phone service to manage their requests.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15297,&quot;3&quot;:{&quot;1&quot;:0},&quot;9&quot;:0,&quot;10&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:[null,2,6710886],&quot;15&quot;:&quot;Arial&quot;,&quot;16&quot;:10}\">Enjoy a simpler and faster sales process thanks to the integration of the telephony system with the CRM. Provide your customers with quality and fast phone service to manage their requests.<\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00bbAccess statistics panel\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb%%202%%\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.7.7&#8243; header_level=\u00bbh2&#8243; header_font_size=\u00bb18px\u00bb custom_padding=\u00bb||0px|||\u00bb animation=\u00bboff\u00bb]<\/p>\n<p><span data-sheets-value=\"{&quot;1&quot;:2,&quot;2&quot;:&quot;The service will have complete statistics that will allow you to analyze the business activity and make decisions in an appropriate way to optimize the sales strategy.&quot;}\" data-sheets-userformat=\"{&quot;2&quot;:15297,&quot;3&quot;:{&quot;1&quot;:0},&quot;9&quot;:0,&quot;10&quot;:0,&quot;11&quot;:4,&quot;12&quot;:0,&quot;14&quot;:[null,2,6710886],&quot;15&quot;:&quot;Arial&quot;,&quot;16&quot;:10}\">The service will have complete statistics that will allow you to analyze the business activity and make decisions in an appropriate way to optimize the sales strategy.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbsection\u00bb _builder_version=\u00bb3.22.5&#8243; background_color=\u00bb#f6343f\u00bb parallax=\u00bbon\u00bb custom_padding=\u00bb36px|0px|35px|0px|false|false\u00bb][et_pb_row admin_label=\u00bbrow\u00bb _builder_version=\u00bb3.25&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_cta title=\u00bbWant to integrate your call center software or virtual PBX with Copper\u00ae?\u00bb button_url=\u00bbhttps:\/\/fonvirtual.com\/en\/contact\/\u00bb button_text=\u00bbContact Us!\u00bb admin_label=\u00bbCall To Action\u00bb _builder_version=\u00bb4.3.2&#8243; header_font=\u00bb|700|||||||\u00bb header_font_size=\u00bb40&#8243; body_font=\u00bb|700|||||||\u00bb body_font_size=\u00bb20&#8243; use_background_color=\u00bboff\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_button=\u00bbon\u00bb button_border_radius=\u00bb14&#8243; header_font_size_tablet=\u00bb\u00bb header_font_size_phone=\u00bb28px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb use_border_color=\u00bboff\u00bb button_text_size__hover_enabled=\u00bboff\u00bb button_one_text_size__hover_enabled=\u00bboff\u00bb button_two_text_size__hover_enabled=\u00bboff\u00bb button_text_color__hover_enabled=\u00bboff\u00bb button_one_text_color__hover_enabled=\u00bboff\u00bb button_two_text_color__hover_enabled=\u00bboff\u00bb button_border_width__hover_enabled=\u00bboff\u00bb button_one_border_width__hover_enabled=\u00bboff\u00bb button_two_border_width__hover_enabled=\u00bboff\u00bb button_border_color__hover_enabled=\u00bboff\u00bb button_one_border_color__hover_enabled=\u00bboff\u00bb button_two_border_color__hover_enabled=\u00bboff\u00bb button_border_radius__hover_enabled=\u00bboff\u00bb button_one_border_radius__hover_enabled=\u00bboff\u00bb button_two_border_radius__hover_enabled=\u00bboff\u00bb button_letter_spacing__hover_enabled=\u00bboff\u00bb button_one_letter_spacing__hover_enabled=\u00bboff\u00bb button_two_letter_spacing__hover_enabled=\u00bboff\u00bb button_bg_color__hover_enabled=\u00bboff\u00bb button_one_bg_color__hover_enabled=\u00bboff\u00bb button_two_bg_color__hover_enabled=\u00bboff\u00bb][\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb3.22&#8243;][et_pb_row _builder_version=\u00bb3.25&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb3.27.4&#8243; text_text_color=\u00bb#f6343f\u00bb text_orientation=\u00bbcenter\u00bb]<\/p>\n<h2 style=\"color: #f6343f; text-align: center;\">Want to know more?<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb3.27.4&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbcenter\u00bb use_border_color=\u00bboff\u00bb]<\/p>\n<p style=\"text-align: center;\"><span style=\"color: #999999; font-family: inherit; font-size: large; font-weight: normal;\">Many customers have already integrated their Virtual PBX or Call center with Copper\u00ae.\u00a0<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb||0px|||\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_image src=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/12\/cti-integration-copper-pbx.png\u00bb alt=\u00bbcti-integration-copper-pbx\u00bb show_bottom_space=\u00bboff\u00bb align=\u00bbcenter\u00bb align_tablet=\u00bbcenter\u00bb align_phone=\u00bb\u00bb align_last_edited=\u00bbon|desktop\u00bb _builder_version=\u00bb4.6.0&#8243;][\/et_pb_image][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb3.25&#8243; custom_padding=\u00bb|||\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbWhat is Copper\u00ae ?\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb%%28%%\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.7.7&#8243; header_level=\u00bbh2&#8243; header_font_size=\u00bb18px\u00bb body_text_align=\u00bbjustify\u00bb text_orientation=\u00bbjustified\u00bb custom_padding=\u00bb||0px|||\u00bb animation=\u00bboff\u00bb]<\/p>\n<p><a href=\"https:\/\/www.copper.com\/\" target=\"_blank\" rel=\"noopener noreferrer\">Copper<\/a> <span style=\"font-weight: 400;\">is a CRM that allows you to install a complete telephone system thanks to its functionalities. These include the recording of automatic calls from customers and obtaining detailed reports on each customer.<\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00bbWhat tools does it offer?\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb%%28%%\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.7.7&#8243; header_level=\u00bbh2&#8243; header_font_size=\u00bb18px\u00bb body_text_align=\u00bbjustify\u00bb text_orientation=\u00bbjustified\u00bb custom_padding=\u00bb||0px|||\u00bb]<\/p>\n<p><span style=\"font-weight: 400;\">This system allows to increase the productivity of the sales team thanks to the recording of calls and the automatic registration of precise data. The customer service can be more personalized, creating a solid and lasting relationship with customers. <\/span><\/p>\n<p style=\"text-align: left;\">[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.8.1&#8243; _module_preset=\u00bbdefault\u00bb][et_pb_column _builder_version=\u00bb4.8.1&#8243; _module_preset=\u00bbdefault\u00bb type=\u00bb4_4&#8243;][et_pb_code _builder_version=\u00bb4.8.1&#8243; _module_preset=\u00bbdefault\u00bb hover_enabled=\u00bb0&#8243; sticky_enabled=\u00bb0&#8243;]<\/p>\n<div itemprop=\"video\" itemscope itemtype=\"http:\/\/schema.org\/VideoObject\"><!-- [et_pb_line_break_holder] --><meta itemprop=\"duration\" content=\"PT1M57S\" \/><!-- [et_pb_line_break_holder] --><meta itemprop=\"uploadDate\" content=\"2021-03-11T11:47:44Z\"\/><!-- [et_pb_line_break_holder] --><meta itemprop=\"thumbnailURL\" content=\"https:\/\/i.ytimg.com\/vi\/D72iVxoFMnw\/hqdefault.jpg\" \/><!-- [et_pb_line_break_holder] --><meta itemprop=\"interactionCount\" content=\"5\" \/><!-- [et_pb_line_break_holder] --><meta itemprop=\"embedURL\" content=\"https:\/\/youtube.googleapis.com\/v\/D72iVxoFMnw\" \/><!-- [et_pb_line_break_holder] --><meta itemprop=\"name\" content=\"CTI integrations with Copper - Virtual PBX and Call Center Software\" \/><!-- [et_pb_line_break_holder] --><meta itemprop=\"description\" content=\"\u260e\ufe0f Welcome to Fonvirtual Channel \u260e\ufe0f To subscribe, click here: https:\/\/www.youtube.com\/c\/Fonvirtual?...\u200b<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->Integrate your Virtual PBX or Call Centre Software with Copper. <!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\ud83d\udcbb Integrating your telephone solution with Copper will allow you to:<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\ud83d\udd3bEnhance the relationship between the customer and the company.<!-- [et_pb_line_break_holder] -->\ud83d\udd3bImprove telephone management and customer service.<!-- [et_pb_line_break_holder] -->\ud83d\udd3b Calls will be traced and identified in the CRM.<!-- [et_pb_line_break_holder] -->\ud83d\udd3b Automate tasks and improve agent performance.<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\ud83d\udcc8Optimise your company&#8217;s communications with our CRM integration with the Virtual PBX service or Call Center Software.<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->You will obtain a personalised service for your business model, with the functionalities that best suit your needs: voice mail, timetables, voicemail, internal communication tools, etc. <!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->If you want to find out more about CRM software integrations, this video might help you:<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\ud83d\udd34 CRM Integrations for your Virtual PBX and Call Center Software: https:\/\/youtu.be\/AEiHxriEpVI\u200b<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->More information on this link: https:\/\/fonvirtual.com\/en\/crm-cti&#8230;\u200b<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->Visit our website:<!-- [et_pb_line_break_holder] -->\u260e\ufe0f https:\/\/fonvirtual.com\/\u200ben\/\u200b<!-- [et_pb_line_break_holder] -->\ud83d\udcd3 https:\/\/fonvirtual.com\/en\/blog\/\u200b\u200b<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\ud83d\udcbc LinkedIn: https:\/\/www.linkedin.com\/company\/fonv&#8230;\u200b<!-- [et_pb_line_break_holder] -->\ud83d\udc4d Facebook: https:\/\/www.facebook.com\/Fonvirtual\u200b\/\u200b<!-- [et_pb_line_break_holder] -->\ud83d\udc24 Twitter: https:\/\/twitter.com\/fonvirtual\/\u00bb \/>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Integration with Copper\u00ae Integrate your virtual PBX and call center with the Copper\u00ae CRM management platform. &nbsp; <a id=\"69f2068a2ab21\" rel=\"wp-video-lightbox\" href=\"https:\/\/www.youtube.com\/watch?v=D72iVxoFMnw&#038;rel=0&#038;width=750&#038;height=450\" title=\"\"><img decoding=\"async\" src=\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2020\/01\/crm-cti-integration-copper-video.png\" class=\"video_lightbox_anchor_image\" alt=\"CTI Integration with Copper\" \/><\/a>    <script>\r\n    \/* <![CDATA[ *\/\r\n    jQuery(document).ready(function($){\r\n        $(function(){\r\n            var width = $(window).innerWidth();\r\n            var setwidth = parseFloat(750);\r\n            var ratio = parseFloat(0.6);\r\n            var height = parseFloat(450);\r\n            var link = 'https:\/\/www.youtube.com\/watch?v=D72iVxoFMnw&amp;rel=0&amp;width=750&amp;height=450';\r\n            if(width < setwidth)\r\n            {\r\n                height = Math.floor(width * 0.6);\r\n                \/\/console.log(\"device width \"+width+\", set width \"+750+\", ratio \"+0.6+\", new height \"+ height);\r\n                var new_url = wpvl_paramReplace('width', link, width);\r\n                var new_url = wpvl_paramReplace('height', new_url, height);\r\n                $(\"a#69f2068a2ab21\").attr('href', new_url);\r\n                \/\/console.log(new_url);\r\n            }\r\n        });\r\n    });\r\n    \/* ]]> *\/\r\n    <\/script> Extend the functionalities of your virtual PBX and call center thanks to the integration with Copper\u00ae. Your agents will be more efficient.All call traffic will be registered and stored [&hellip;]<\/p>\n","protected":false},"author":24,"featured_media":0,"parent":15668,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-16118","page","type-page","status-publish","hentry"],"_wp_attached_file":null,"_wp_attachment_metadata":null,"_wp_attachment_image_alt":null,"_wp_page_template":"default","_wpgce_event_tracking_active":null,"_wpgce_event_tracking_code":null,"_wpgce_event_tracking_jquery_code":null,"_wpe_gce_active":null,"_wpe_gce_code":null,"_experiments_wp_code":null,"_wpgce_event_tracking_css_id":null,"_wpgce_event_tracking_css_class":null,"_yoast_wpseo_opengraph-title":null,"_yoast_wpseo_opengraph-description":null,"_yoast_wpseo_opengraph-image":null,"_yoast_wpseo_google-plus-title":null,"_yoast_wpseo_google-plus-description":null,"_yoast_wpseo_google-plus-image":null,"_wpgce_event_tracking_label":null,"_wpgce_event_tracking_action":null,"_wpgce_event_tracking_category":null,"_experiments_wp_active":null,"_oembed_416f6f269dd139bf4a841b01047e0919":null,"hreflang-es_es":null,"hreflang-en_gb":null,"_et_pb_predefined_layout":null,"_et_pb_layout_applicability":null,"notification_id":null,"dismissable":null,"location":null,"version":null,"viewed":null,"expiration":null,"plans":null,"_yoast_wpseo_meta-robots-noindex":"2","_yoast_wpseo_meta-robots-nofollow":null,"_menu_item_type":null,"_menu_item_menu_item_parent":null,"_menu_item_object_id":null,"_menu_item_object":null,"_menu_item_target":null,"_menu_item_classes":null,"_menu_item_xfn":null,"_menu_item_url":null,"_et_post_bg_color":null,"_et_post_bg_layout":null,"_et_pb_show_title":null,"_yoast_wpseo_primary_category":null,"_yoast_wpseo_opengraph-image-id":null,"_wp_attachment_backup_sizes":null,"_xmlsf_exclude":null,"_yoast_wpseo_canonical":null,"_et_pb_module_type":null,"_schema_categories":null,"_schema_type":null,"_schema_article_type":null,"_schema_post_types":null,"_schema_post_meta_box_enabled":null,"_schema_post_meta_box_title":null,"_schema_post_meta_box":null,"_schema_video_object_type":null,"_schema_audio_object_type":null,"_et_autogenerated_title":null,"_et_default":null,"_et_enabled":null,"_et_header_layout_id":null,"_et_header_layout_enabled":null,"_et_body_layout_id":null,"_et_body_layout_enabled":null,"_et_footer_layout_id":null,"_et_footer_layout_enabled":null,"_imagify_optimization_level":null,"_imagify_status":null,"_imagify_data":null,"_rocket_exclude_lazyload":null,"_rocket_exclude_lazyload_iframes":null,"_rocket_exclude_minify_css":null,"_rocket_exclude_minify_js":null,"_rocket_exclude_cdn":null,"_rocket_exclude_defer_all_js":null,"_rocket_exclude_delay_js":null,"_sc_disable_sc":null,"_sc_disable_admin":null,"_sc_editor":null,"_sc_allowed_devices":null,"yarpp_meta":null,"_rocket_exclude_remove_unused_css":null,"_oembed_79f80bd7168b3189efa370edf193fbe6":null,"_et_pb_row_layout":null,"_et_use_on":null,"_et_pb_light_text_color":null,"_et_template":null,"_oembed_3106f03df1b49016f7fdca1c3ec6ce18":null,"_oembed_7477bcd2452b8f09f89fc3ecfc2f7346":null,"_megamenu":null,"perfmatters_exclude_minify_js":null,"perfmatters_exclude_lazy_loading":null,"_yoast_wpseo_twitter-title":null,"_yoast_wpseo_twitter-description":null,"_yoast_wpseo_twitter-image":null,"hreflang-fr":null,"hreflang-es_ar":null,"hreflang-fr_be":null,"hreflang-es_mx":null,"hreflang-en":null,"hreflang-fr_fr":null,"_wp_trash_meta_status":null,"_wp_trash_meta_time":null,"_edit_last":"24","_et_pb_page_layout":"et_right_sidebar","_et_pb_use_builder":"on","_et_pb_old_content":"","_yoast_wpseo_focuskw":"copper","_yoast_wpseo_title":"CTI Integration Copper - Virtual PBX and Call center","_yoast_wpseo_metadesc":"Integrate your Fonvirtual telephone network with Copper in just a few simple steps and make the most of it. The best combination.","_yoast_wpseo_linkdex":"74","_edit_lock":"1616589751:24","_yoast_wpseo_focuskw_text_input":null,"_et_pb_built_for_post_type":"page","_et_pb_post_hide_nav":"default","_et_pb_side_nav":"off","_et_pb_enable_shortcode_tracking":"","_et_pb_custom_css":"","_et_builder_version":"VB|Divi|4.7.7","_yoast_wpseo_content_score":"30","_et_pb_ab_stats_refresh_interval":null,"_thumbnail_id":null,"_wp_old_date":null,"_et_pb_show_page_creation":"off","_et_pb_ab_subjects":"","_et_pb_ab_current_shortcode":"[et_pb_split_track id=\"16118\" \/]","_wp_old_slug":null,"_schema_ref":"12661","_et_pb_first_image":"","_et_pb_truncate_post":"<p><div class=\"et_pb_section et_pb_section_0 et_section_regular\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_row et_pb_row_0\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_0  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_0  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\">Integration with Copper\u00ae<\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_text et_pb_text_1  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\">Integrate your virtual PBX and call center with the Copper\u00ae CRM management platform.<br \/>\n&nbsp;<br \/>\n<a id=\"6261f1f5941b1\" rel=\"wp-video-lightbox\" href=\"https:\/\/www.youtube.com\/watch?v=D72iVxoFMnw&#038;rel=0&#038;width=750&#038;height=450\" title=\"\"><img src=\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2020\/01\/crm-cti-integration-copper-video.png\" class=\"video_lightbox_anchor_image\" alt=\"CTI Integration with Copper\" \/><\/a>    <script>\r\n    \/* <![CDATA[ *\/\r\n    jQuery(document).ready(function($){\r\n        $(function(){\r\n            var width = $(window).innerWidth();\r\n            var setwidth = 750;\r\n            var ratio = 0.6;\r\n            var height = 450;\r\n            var link = 'https:\/\/www.youtube.com\/watch?v=D72iVxoFMnw&amp;rel=0&width=750&height=450';\r\n            if(width < setwidth)\r\n            {\r\n                height = Math.floor(width * 0.6);\r\n                \/\/console.log(\"device width \"+width+\", set width \"+750+\", ratio \"+0.6+\", new height \"+ height);\r\n                var new_url = wpvl_paramReplace('width', link, width);\r\n                var new_url = wpvl_paramReplace('height', new_url, height);\r\n                $(\"a#6261f1f5941b1\").attr('href', new_url);\r\n                \/\/console.log(new_url);\r\n            }\r\n        });\r\n    });\r\n    \/* ]]> *\/\r\n    <\/script><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_row et_pb_row_1\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_1_3 et_pb_column_1  et_pb_css_mix_blend_mode_passthrough\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_blurb et_pb_blurb_0  et_pb_text_align_center  et_pb_blurb_position_top et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_blurb_content\">\n\t\t\t\t\t<div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img width=\"200\" height=\"200\" src=\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/12\/cti-crm-integration-efficiency-1.jpg\" alt=\"cti-crm-integration-efficiency\" class=\"et-waypoint et_pb_animation_off et_pb_animation_off_tablet et_pb_animation_off_phone wp-image-15955\" \/><\/span><\/div>\n\t\t\t\t\t<div class=\"et_pb_blurb_container\">\n\t\t\t\t\t\t<h2 class=\"et_pb_module_header\"><span>Improve your agent's efficiency<\/span><\/h2>\n\t\t\t\t\t\t<div class=\"et_pb_blurb_description\">Extend the functionalities of your virtual PBX and call center thanks to the integration with Copper\u00ae. Your agents will be more efficient.<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_column et_pb_column_1_3 et_pb_column_2  et_pb_css_mix_blend_mode_passthrough\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_blurb et_pb_blurb_1  et_pb_text_align_center  et_pb_blurb_position_top et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_blurb_content\">\n\t\t\t\t\t<div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img width=\"200\" height=\"200\" src=\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/12\/cti-crm-integration-automate.jpg\" alt=\"cti-crm-integration-automate\" class=\"et-waypoint et_pb_animation_off et_pb_animation_off_tablet et_pb_animation_off_phone wp-image-15957\" \/><\/span><\/div>\n\t\t\t\t\t<div class=\"et_pb_blurb_container\">\n\t\t\t\t\t\t<h2 class=\"et_pb_module_header\"><span>Automate tasks<\/span><\/h2>\n\t\t\t\t\t\t<div class=\"et_pb_blurb_description\">All call traffic will be registered and stored next to your Copper\u00ae account data to centralize all information.<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_column et_pb_column_1_3 et_pb_column_3  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_blurb et_pb_blurb_2  et_pb_text_align_center  et_pb_blurb_position_top et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_blurb_content\">\n\t\t\t\t\t<div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap et_pb_only_image_mode_wrap\"><img width=\"200\" height=\"200\" src=\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/12\/cti-crm-integration-sales.jpg\" alt=\"cti-crm-integration-sales\" class=\"et-waypoint et_pb_animation_off et_pb_animation_off_tablet et_pb_animation_off_phone wp-image-15958\" \/><\/span><\/div>\n\t\t\t\t\t<div class=\"et_pb_blurb_container\">\n\t\t\t\t\t\t<h2 class=\"et_pb_module_header\"><span>Increase sales<\/span><\/h2>\n\t\t\t\t\t\t<div class=\"et_pb_blurb_description\">You will eliminate unnecessary times thanks to the integration of Fonvirtual with Copper\u00ae and you will improve the performance of your organization.<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_section et_pb_section_1 et_pb_with_background et_pb_section_parallax et_section_regular\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_row et_pb_row_2\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_4  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_cta_0 et_pb_promo  et_pb_text_align_center et_pb_bg_layout_dark et_pb_no_bg\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_promo_description\"><h2 class=\"et_pb_module_header\">Integrate your virtual PBX or call center with Copper\u00ae<\/h2><\/div>\n\t\t\t\t<div class=\"et_pb_button_wrapper\"><a class=\"et_pb_button et_pb_promo_button\" href=\"https:\/\/fonvirtual.com\/en\/contact\/\">Learn More<\/a><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_section et_pb_section_2 et_section_regular\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_row et_pb_row_3\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_5  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_2  et_pb_text_align_center et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\">Advantages of integrating Copper\u00ae with your phone network<\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_text et_pb_text_3  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\">The integration of Copper\u00ae and Fonvirtual offers many benefits for your business<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_row et_pb_row_4\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_1_3 et_pb_column_6  et_pb_css_mix_blend_mode_passthrough\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_blurb et_pb_blurb_3  et_pb_text_align_left  et_pb_blurb_position_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_blurb_content\">\n\t\t\t\t\t<div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-waypoint et_pb_animation_off et_pb_animation_off_tablet et_pb_animation_off_phone et-pb-icon\">&#xe052;<\/span><\/span><\/div>\n\t\t\t\t\t<div class=\"et_pb_blurb_container\">\n\t\t\t\t\t\t<h2 class=\"et_pb_module_header\"><span>Improve Agents Performance<\/span><\/h2>\n\t\t\t\t\t\t<div class=\"et_pb_blurb_description\">Link the information you receive through your virtual PBX or call center software to that of Copper\u00ae, so that agents identify the customer\u2019s information prior to answering the call.<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_blurb et_pb_blurb_4  et_pb_text_align_left  et_pb_blurb_position_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_blurb_content\">\n\t\t\t\t\t<div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-waypoint et_pb_animation_off et_pb_animation_off_tablet et_pb_animation_off_phone et-pb-icon\">&#xe052;<\/span><\/span><\/div>\n\t\t\t\t\t<div class=\"et_pb_blurb_container\">\n\t\t\t\t\t\t<h2 class=\"et_pb_module_header\"><span>Personalized assistance for each client<\/span><\/h2>\n\t\t\t\t\t\t<div class=\"et_pb_blurb_description\">Automatically, Copper\u00ae will open the client&#8217;s record so that you can collect all the call information instantly.<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_column et_pb_column_1_3 et_pb_column_7  et_pb_css_mix_blend_mode_passthrough\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_image et_pb_image_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img width=\"418\" height=\"381\" src=\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/12\/integration-cti-crm-benefits.png\" alt=\"cti-crm-integration-benefits\" title=\"\" class=\"wp-image-15961\" \/><\/span>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_column et_pb_column_1_3 et_pb_column_8  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_blurb et_pb_blurb_5  et_pb_text_align_left  et_pb_blurb_position_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_blurb_content\">\n\t\t\t\t\t<div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-waypoint et_pb_animation_off et_pb_animation_off_tablet et_pb_animation_off_phone et-pb-icon\">&#xe052;<\/span><\/span><\/div>\n\t\t\t\t\t<div class=\"et_pb_blurb_container\">\n\t\t\t\t\t\t<h2 class=\"et_pb_module_header\"><span>Simplifying the Sales Process<\/span><\/h2>\n\t\t\t\t\t\t<div class=\"et_pb_blurb_description\">Enjoy a simpler and faster sales process thanks to the integration of the telephony system with the CRM. Provide your customers with quality and fast phone service to manage their requests.<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_blurb et_pb_blurb_6  et_pb_text_align_left  et_pb_blurb_position_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_blurb_content\">\n\t\t\t\t\t<div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-waypoint et_pb_animation_off et_pb_animation_off_tablet et_pb_animation_off_phone et-pb-icon\">&#xe052;<\/span><\/span><\/div>\n\t\t\t\t\t<div class=\"et_pb_blurb_container\">\n\t\t\t\t\t\t<h2 class=\"et_pb_module_header\"><span>Access statistics panel<\/span><\/h2>\n\t\t\t\t\t\t<div class=\"et_pb_blurb_description\">The service will have complete statistics that will allow you to analyze the business activity and make decisions in an appropriate way to optimize the sales strategy.<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_section et_pb_section_3 et_pb_with_background et_pb_section_parallax et_section_regular\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_row et_pb_row_5\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_9  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_cta_1 et_pb_promo  et_pb_text_align_center et_pb_bg_layout_dark et_pb_no_bg\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_promo_description\"><h2 class=\"et_pb_module_header\">Want to integrate your call center software or virtual PBX with Copper\u00ae?<\/h2><\/div>\n\t\t\t\t<div class=\"et_pb_button_wrapper\"><a class=\"et_pb_button et_pb_promo_button\" href=\"https:\/\/fonvirtual.com\/en\/contact\/\">Contact Us!<\/a><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_section et_pb_section_4 et_section_regular\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_row et_pb_row_6\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_10  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_4  et_pb_text_align_center et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\">Want to know more?<\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_text et_pb_text_5  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\">Many customers have already integrated their Virtual PBX or Call center with Copper\u00ae.\u00a0<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_row et_pb_row_7\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_1_2 et_pb_column_11  et_pb_css_mix_blend_mode_passthrough\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_image et_pb_image_1 et_pb_image_sticky\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img width=\"350\" height=\"238\" src=\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/12\/cti-integration-copper-pbx.png\" alt=\"cti-integration-copper-pbx\" title=\"\" class=\"wp-image-16271\" \/><\/span>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_column et_pb_column_1_2 et_pb_column_12  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_blurb et_pb_blurb_7  et_pb_text_align_justified  et_pb_blurb_position_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_blurb_content\">\n\t\t\t\t\t<div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-waypoint et_pb_animation_off et_pb_animation_off_tablet et_pb_animation_off_phone et-pb-icon\">&#x3d;<\/span><\/span><\/div>\n\t\t\t\t\t<div class=\"et_pb_blurb_container\">\n\t\t\t\t\t\t<h2 class=\"et_pb_module_header\"><span>What is Copper\u00ae ?<\/span><\/h2>\n\t\t\t\t\t\t<div class=\"et_pb_blurb_description\">Copper is a CRM that allows you to install a complete telephone system thanks to its functionalities. These include the recording of automatic calls from customers and obtaining detailed reports on each customer.<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_blurb et_pb_blurb_8  et_pb_text_align_justified  et_pb_blurb_position_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_blurb_content\">\n\t\t\t\t\t<div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone et-pb-icon\">&#x3d;<\/span><\/span><\/div>\n\t\t\t\t\t<div class=\"et_pb_blurb_container\">\n\t\t\t\t\t\t<h2 class=\"et_pb_module_header\"><span>What tools does it offer?<\/span><\/h2>\n\t\t\t\t\t\t<div class=\"et_pb_blurb_description\">This system allows to increase the productivity of the sales team thanks to the recording of calls and the automatic registration of precise data. The customer service can be more personalized, creating a solid and lasting relationship with customers.<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_row et_pb_row_8 et_pb_row_empty\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_column et_pb_column_4_4 et_pb_column_13  et_pb_css_mix_blend_mode_passthrough et-last-child et_pb_column_empty\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_module et_pb_code et_pb_code_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><\/p>\n","_et_pb_truncate_post_date":"2022-04-22 00:08:21","_et_pb_gutter_width":"3","search_volume":"0","_yoast_wpseo_estimated-reading-time-minutes":"","_schema_json":{"@context":"https:\/\/schema.org\/","@type":"Article","mainEntityOfPage":{"@type":"WebPage","@id":"https:\/\/fonvirtual.com\/en\/crm-cti-integration\/copper\/"},"url":"https:\/\/fonvirtual.com\/en\/crm-cti-integration\/copper\/","headline":"CTI Integration Copper","datePublished":"2019-12-12T17:39:21+01:00","dateModified":"2021-03-24T13:44:26+01:00","publisher":{"@type":"Organization","@id":"https:\/\/fonvirtual.com\/en\/#organization","name":"Fonvirtual","logo":{"@type":"ImageObject","url":"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/03\/fonvirtual-logo-blanco-sin-fondo_optim-min.png","width":600,"height":60}},"description":"Integration with Copper\u00ae Integrate your virtual PBX and call center with the Copper\u00ae CRM management platform. &nbsp; Extend the functionalities of your virtual PBX and call center thanks to the integration with Copper\u00ae. 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