{"id":15668,"date":"2019-11-04T16:19:27","date_gmt":"2019-11-04T15:19:27","guid":{"rendered":"https:\/\/maroon-cobra-681026.hostingersite.com\/en\/?page_id=15668"},"modified":"2024-10-22T10:57:01","modified_gmt":"2024-10-22T08:57:01","slug":"crm-cti-integration","status":"publish","type":null,"link":"https:\/\/fonvirtual.com\/en\/crm-cti-integration\/","title":{"rendered":"CRM CTI Integration"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.16&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.16&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_padding=\u00bb||1px|||\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.16&#8243; header_font=\u00bb|300|||||||\u00bb header_font_size=\u00bb50px\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbcenter\u00bb header_font_size_tablet=\u00bb\u00bb header_font_size_phone=\u00bb30px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb use_border_color=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<div>\n<h1 style=\"color: #f6343f; text-align: center;\">Computer Telephony Integration (CTI)<\/h1>\n<\/div>\n<p>[\/et_pb_text][et_pb_text _builder_version=\u00bb4.16&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb module_alignment=\u00bbcenter\u00bb use_border_color=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h2 style=\"font-weight: 300; font-size: 25px; color: #999999; text-align: center;\">Integrate your virtual PBX and call center software with your CRM<\/h2>\n<p>&nbsp;<\/p>\n<div style=\"text-align: center;\"><a id=\"69f1efcc66129\" rel=\"wp-video-lightbox\" href=\"https:\/\/www.youtube.com\/watch?v=AEiHxriEpVI&#038;rel=0&#038;width=750&#038;height=450\" title=\"\"><img decoding=\"async\" src=\"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/12\/integracion-general_opt.png\" class=\"video_lightbox_anchor_image\" alt=\"CRM and Helpdesk integration\" \/><\/a>    <script>\r\n    \/* <![CDATA[ *\/\r\n    jQuery(document).ready(function($){\r\n        $(function(){\r\n            var width = $(window).innerWidth();\r\n            var setwidth = parseFloat(750);\r\n            var ratio = parseFloat(0.6);\r\n            var height = parseFloat(450);\r\n            var link = 'https:\/\/www.youtube.com\/watch?v=AEiHxriEpVI&amp;rel=0&amp;width=750&amp;height=450';\r\n            if(width < setwidth)\r\n            {\r\n                height = Math.floor(width * 0.6);\r\n                \/\/console.log(\"device width \"+width+\", set width \"+750+\", ratio \"+0.6+\", new height \"+ height);\r\n                var new_url = wpvl_paramReplace('width', link, width);\r\n                var new_url = wpvl_paramReplace('height', new_url, height);\r\n                $(\"a#69f1efcc66129\").attr('href', new_url);\r\n                \/\/console.log(new_url);\r\n            }\r\n        });\r\n    });\r\n    \/* ]]> *\/\r\n    <\/script><\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_3,1_3,1_3&#8243; _builder_version=\u00bb4.16&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_padding=\u00bb0px|||||\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbIntegrate with just one click\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/12\/cti-crm-integration-click.jpg\u00bb alt=\u00bbcti-crm-integration-click\u00bb image_icon_width=\u00bb75%\u00bb image_icon_width_tablet=\u00bb75%\u00bb image_icon_width_phone=\u00bb50%\u00bb image_icon_width_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.16&#8243; header_level=\u00bbh3&#8243; header_font_size=\u00bb18px\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbcenter\u00bb max_width_tablet=\u00bb50px\u00bb animation=\u00bboff\u00bb image_max_width=\u00bb75%\u00bb image_max_width_tablet=\u00bb\u00bb image_max_width_phone=\u00bb50%\u00bb image_max_width_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p style=\"text-align: center;\">In just a few simple steps, you can connect your phone service with your CRM and Helpdesk. Experience the full potential of your services.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbCentralize your information\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/12\/cti-crm-integration-centralize.jpg\u00bb alt=\u00bbcti-crm-integration-centralize\u00bb image_icon_width=\u00bb75%\u00bb image_icon_width_tablet=\u00bb75%\u00bb image_icon_width_phone=\u00bb50%\u00bb image_icon_width_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.16&#8243; header_level=\u00bbh3&#8243; header_font_size=\u00bb18px\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbcenter\u00bb animation=\u00bboff\u00bb image_max_width=\u00bb75%\u00bb image_max_width_tablet=\u00bb\u00bb image_max_width_phone=\u00bb50%\u00bb image_max_width_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p style=\"text-align: center;\">By integrating your virtual PBX and call center software with other CRM tools, you will be able to collect all of your data in one place.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_3&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbGreater efficiency \u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2019\/12\/cti-crm-integration-efficiency.jpg\u00bb alt=\u00bbcti-crm-integration-efficiency\u00bb image_icon_width=\u00bb75%\u00bb image_icon_width_tablet=\u00bb75%\u00bb image_icon_width_phone=\u00bb50%\u00bb image_icon_width_last_edited=\u00bbon|phone\u00bb _builder_version=\u00bb4.16&#8243; header_level=\u00bbh3&#8243; header_font_size=\u00bb18px\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbcenter\u00bb animation=\u00bboff\u00bb image_max_width=\u00bb75%\u00bb image_max_width_tablet=\u00bb\u00bb image_max_width_phone=\u00bb50%\u00bb image_max_width_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p style=\"text-align: center;\">Call center software agents will be faster at completing tasks now that they can take calls and enter customer information on the computer at the same time.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbsection\u00bb _builder_version=\u00bb4.16&#8243; background_color=\u00bb#f6343f\u00bb parallax=\u00bbon\u00bb custom_padding=\u00bb35px|0px|35px|0px|false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.16&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_cta title=\u00bbIntegrate your CRM with your business phone system\u00bb button_url=\u00bbhttps:\/\/fonvirtual.com\/en\/contact\/\u00bb button_text=\u00bbCombine solutions\u00bb admin_label=\u00bbCall To Action\u00bb _builder_version=\u00bb4.16&#8243; header_font=\u00bb|700|||||||\u00bb header_font_size=\u00bb40&#8243; body_font_size=\u00bb20&#8243; use_background_color=\u00bboff\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_button=\u00bbon\u00bb button_border_radius=\u00bb14&#8243; header_font_size_tablet=\u00bb\u00bb header_font_size_phone=\u00bb28px\u00bb header_font_size_last_edited=\u00bbon|phone\u00bb global_colors_info=\u00bb{}\u00bb button_text_size__hover_enabled=\u00bboff\u00bb button_one_text_size__hover_enabled=\u00bboff\u00bb button_two_text_size__hover_enabled=\u00bboff\u00bb button_text_color__hover_enabled=\u00bboff\u00bb button_one_text_color__hover_enabled=\u00bboff\u00bb button_two_text_color__hover_enabled=\u00bboff\u00bb button_border_width__hover_enabled=\u00bboff\u00bb button_one_border_width__hover_enabled=\u00bboff\u00bb button_two_border_width__hover_enabled=\u00bboff\u00bb button_border_color__hover_enabled=\u00bboff\u00bb button_one_border_color__hover_enabled=\u00bboff\u00bb button_two_border_color__hover_enabled=\u00bboff\u00bb button_border_radius__hover_enabled=\u00bboff\u00bb button_one_border_radius__hover_enabled=\u00bboff\u00bb button_two_border_radius__hover_enabled=\u00bboff\u00bb button_letter_spacing__hover_enabled=\u00bboff\u00bb button_one_letter_spacing__hover_enabled=\u00bboff\u00bb button_two_letter_spacing__hover_enabled=\u00bboff\u00bb button_bg_color__hover_enabled=\u00bboff\u00bb button_one_bg_color__hover_enabled=\u00bboff\u00bb button_two_bg_color__hover_enabled=\u00bboff\u00bb][\/et_pb_cta][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb54px|0px|1px|0px|false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row _builder_version=\u00bb4.16&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.16&#8243; text_font=\u00bb||||||||\u00bb text_text_color=\u00bb#f6343f\u00bb text_orientation=\u00bbcenter\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h3 style=\"color: #f6343f;\">Virtual PBX and Call Center Software integration with your favorite CRM and Helpdesk tools<\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_4,1_4,1_4,1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_margin=\u00bb|auto|-6px|auto||\u00bb custom_padding=\u00bb27px|0px|30px|0px|false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbSalesforce Integration\u00bb url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/salesforce\/\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2024\/10\/integration-salesforce.png\u00bb alt=\u00bbsalesforce integration\u00bb _builder_version=\u00bb4.27.2&#8243; header_font=\u00bb||||||||\u00bb body_font=\u00bb||||||||\u00bb body_line_height=\u00bb1.6em\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb7px|7px|7px|7px\u00bb custom_padding=\u00bb12px|12px|12px|12px||\u00bb mix_blend_mode=\u00bbscreen\u00bb animation=\u00bboff\u00bb link_option_url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/salesforce\/\u00bb hover_enabled=\u00bb0&#8243; border_radii=\u00bbon|5px|5px|5px|5px\u00bb box_shadow_style=\u00bbpreset1&#8243; box_shadow_horizontal=\u00bb2px\u00bb box_shadow_color=\u00bb#b3b3b3&#8243; global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover=\u00bb8px\u00bb border_width_all_image__hover_enabled=\u00bbon\u00bb transform_styles__hover_enabled=\u00bbon\u00bb transform_scale__hover_enabled=\u00bbon\u00bb transform_translate__hover_enabled=\u00bbon\u00bb transform_rotate__hover_enabled=\u00bbon\u00bb transform_skew__hover_enabled=\u00bbon\u00bb transform_origin__hover_enabled=\u00bbon\u00bb background__hover_enabled=\u00bbon\u00bb width__hover_enabled=\u00bbon\u00bb width__hover=\u00bb100%\u00bb box_shadow_vertical__hover_enabled=\u00bbon\u00bb box_shadow_vertical__hover=\u00bb8px\u00bb box_shadow_spread__hover_enabled=\u00bbon\u00bb box_shadow_spread__hover=\u00bb5px\u00bb custom_margin__hover=\u00bb7px|7px|7px|7px\u00bb title_text=\u00bbintegration-salesforce\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p>Connect your virtual PBX or call center software with your CRM and call using our services directly from <strong>Salesforce.<\/strong><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbZendesk Integration \u00bb url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/zendesk\/\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2024\/10\/zendesk_opt.webp\u00bb alt=\u00bbzendesk integration\u00bb _builder_version=\u00bb4.27.2&#8243; header_font=\u00bb||||||||\u00bb body_font=\u00bb||||||||\u00bb body_line_height=\u00bb1.6em\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb7px|7px|7px|7px\u00bb custom_padding=\u00bb12px|12px|12px|12px||\u00bb mix_blend_mode=\u00bbscreen\u00bb animation=\u00bboff\u00bb link_option_url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/zendesk\/\u00bb hover_enabled=\u00bb0&#8243; border_radii=\u00bbon|5px|5px|5px|5px\u00bb box_shadow_style=\u00bbpreset1&#8243; box_shadow_horizontal=\u00bb2px\u00bb box_shadow_color=\u00bb#b3b3b3&#8243; global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon\u00bb width__hover_enabled=\u00bbon\u00bb width__hover=\u00bb100%\u00bb box_shadow_horizontal__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover=\u00bb8px\u00bb box_shadow_vertical__hover_enabled=\u00bbon\u00bb box_shadow_vertical__hover=\u00bb8px\u00bb box_shadow_spread__hover_enabled=\u00bbon\u00bb box_shadow_spread__hover=\u00bb5px\u00bb background__hover_enabled=\u00bbon\u00bb custom_margin__hover=\u00bb7px|7px|7px|7px\u00bb title_text=\u00bbzendesk-integration\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p>Integrate your <strong>Zendesk<\/strong> customer service software and you can gather all of your customer interactions in one dashboard.<\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbZoho Integration\u00bb url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/zoho\/\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2024\/10\/zoho-gtmetrix.webp\u00bb alt=\u00bbzoho integration\u00bb _builder_version=\u00bb4.27.2&#8243; header_font=\u00bb||||||||\u00bb body_font=\u00bb||||||||\u00bb body_line_height=\u00bb1.6em\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb7px|7px|7px|7px\u00bb custom_padding=\u00bb12px|12px|12px|12px||\u00bb mix_blend_mode=\u00bbscreen\u00bb animation=\u00bboff\u00bb link_option_url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/zoho\/\u00bb hover_enabled=\u00bb0&#8243; border_radii=\u00bbon|5px|5px|5px|5px\u00bb box_shadow_style=\u00bbpreset1&#8243; box_shadow_horizontal=\u00bb2px\u00bb box_shadow_color=\u00bb#b3b3b3&#8243; global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover=\u00bb8px\u00bb box_shadow_vertical__hover_enabled=\u00bbon\u00bb box_shadow_vertical__hover=\u00bb8px\u00bb box_shadow_spread__hover_enabled=\u00bbon\u00bb box_shadow_spread__hover=\u00bb5px\u00bb width__hover_enabled=\u00bbon\u00bb width__hover=\u00bb100%\u00bb background__hover_enabled=\u00bbon\u00bb custom_margin__hover=\u00bb7px|7px|7px|7px\u00bb title_text=\u00bbzoho-gtmetrix\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">Integrate your service with <strong>Zoho<\/strong>&#8216;s CRM and collect all call information in the customer file. Call directly from Zoho CRM.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbMicrosoft Dynamics Integration\u00bb url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/microsoft-dynamics\/\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2024\/10\/Microsoft-Dynamics-opt.webp\u00bb alt=\u00bbmicrosoft dynamics integration\u00bb _builder_version=\u00bb4.27.2&#8243; header_font=\u00bb||||||||\u00bb body_font=\u00bb||||||||\u00bb body_line_height=\u00bb1.6em\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb7px|7px|7px|7px\u00bb custom_padding=\u00bb12px|12px|12px|12px||\u00bb mix_blend_mode=\u00bbscreen\u00bb animation=\u00bboff\u00bb link_option_url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/microsoft-dynamics\/\u00bb hover_enabled=\u00bb0&#8243; border_radii=\u00bbon|5px|5px|5px|5px\u00bb border_style_all_image=\u00bbnone\u00bb box_shadow_style=\u00bbpreset1&#8243; box_shadow_horizontal=\u00bb2px\u00bb box_shadow_color=\u00bb#b3b3b3&#8243; global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon\u00bb width__hover_enabled=\u00bbon\u00bb width__hover=\u00bb100%\u00bb box_shadow_horizontal__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover=\u00bb8px\u00bb box_shadow_vertical__hover_enabled=\u00bbon\u00bb box_shadow_vertical__hover=\u00bb8px\u00bb box_shadow_spread__hover_enabled=\u00bbon\u00bb box_shadow_spread__hover=\u00bb5px\u00bb background__hover_enabled=\u00bbon\u00bb custom_margin__hover=\u00bb7px|7px|7px|7px\u00bb title_text=\u00bbMicrosoft-Dynamics-opt\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">Combine <strong>Microsoft Dynamics<\/strong>\u00a0with your phone network and increase the productivity of your agents.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_4,1_4,1_4,1_4&#8243; 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border_radii=\u00bbon|5px|5px|5px|5px\u00bb box_shadow_style=\u00bbpreset1&#8243; box_shadow_horizontal=\u00bb2px\u00bb box_shadow_color=\u00bb#b3b3b3&#8243; global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover=\u00bb8px\u00bb box_shadow_vertical__hover_enabled=\u00bbon\u00bb box_shadow_vertical__hover=\u00bb8px\u00bb box_shadow_spread__hover_enabled=\u00bbon\u00bb box_shadow_spread__hover=\u00bb5px\u00bb width__hover_enabled=\u00bbon\u00bb width__hover=\u00bb100%\u00bb background__hover_enabled=\u00bbon\u00bb custom_margin__hover=\u00bb7px|7px|7px|7px\u00bb title_text=\u00bbintegracion-zapier\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">The integration of our services with the<\/span><b> Zapier<\/b><span style=\"font-weight: 400;\"> tool makes it possible to automate and manage calls in more personalized way.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbPipedrive Integration\u00bb url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/pipedrive\/\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2024\/10\/integracion-pipedrive.webp\u00bb alt=\u00bbintegration pipedrive\u00bb _builder_version=\u00bb4.27.2&#8243; header_font=\u00bb||||||||\u00bb body_font=\u00bb||||||||\u00bb body_line_height=\u00bb1.6em\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb7px|7px|7px|7px\u00bb custom_padding=\u00bb12px|12px|12px|12px||\u00bb mix_blend_mode=\u00bbscreen\u00bb animation=\u00bboff\u00bb link_option_url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/pipedrive\/\u00bb hover_enabled=\u00bb0&#8243; border_radii=\u00bbon|5px|5px|5px|5px\u00bb box_shadow_style=\u00bbpreset1&#8243; box_shadow_horizontal=\u00bb2px\u00bb box_shadow_color=\u00bb#b3b3b3&#8243; global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover=\u00bb8px\u00bb box_shadow_vertical__hover_enabled=\u00bbon\u00bb box_shadow_vertical__hover=\u00bb8px\u00bb box_shadow_spread__hover_enabled=\u00bbon\u00bb box_shadow_spread__hover=\u00bb5px\u00bb width__hover_enabled=\u00bbon\u00bb width__hover=\u00bb100%\u00bb background__hover_enabled=\u00bbon\u00bb custom_margin__hover=\u00bb7px|7px|7px|7px\u00bb title_text=\u00bbintegracion-pipedrive\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">Integrate your virtual PBX and call center software with <\/span><b>Pipedrive<\/b><span style=\"font-weight: 400;\"> sales CRM to quickly receive caller information.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbHubspot Integration\u00bb url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/hubspot\/\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2024\/10\/integracion-hubspot.webp\u00bb alt=\u00bbintegracion hubspot\u00bb _builder_version=\u00bb4.27.2&#8243; header_font=\u00bb||||||||\u00bb body_font=\u00bb||||||||\u00bb body_line_height=\u00bb1.6em\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb7px|7px|7px|7px\u00bb custom_padding=\u00bb12px|12px|12px|12px||\u00bb mix_blend_mode=\u00bbscreen\u00bb animation=\u00bboff\u00bb link_option_url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/hubspot\/\u00bb hover_enabled=\u00bb0&#8243; border_radii=\u00bbon|5px|5px|5px|5px\u00bb box_shadow_style=\u00bbpreset1&#8243; box_shadow_horizontal=\u00bb2px\u00bb box_shadow_color=\u00bb#b3b3b3&#8243; global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon\u00bb width__hover_enabled=\u00bbon\u00bb width__hover=\u00bb100%\u00bb box_shadow_horizontal__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover=\u00bb8px\u00bb box_shadow_vertical__hover_enabled=\u00bbon\u00bb box_shadow_vertical__hover=\u00bb8px\u00bb box_shadow_spread__hover_enabled=\u00bbon\u00bb box_shadow_spread__hover=\u00bb5px\u00bb background__hover_enabled=\u00bbon\u00bb custom_margin__hover=\u00bb7px|7px|7px|7px\u00bb title_text=\u00bbintegracion-hubspot\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">Integrate Fonvirtual&#8217;s virtual PBX with <\/span><b>Hubspot<\/b><span style=\"font-weight: 400;\">\u00a0CRM and you can record and create call logs directly from its interface.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbFreshdesk Integration\u00bb url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/freshdesk\/\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2024\/10\/integracion-freshdesk.webp\u00bb alt=\u00bbintegracion freshdesk\u00bb _builder_version=\u00bb4.27.2&#8243; header_font=\u00bb||||||||\u00bb body_font=\u00bb||||||||\u00bb body_line_height=\u00bb1.6em\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb7px|7px|7px|7px\u00bb custom_padding=\u00bb12px|12px|12px|12px||\u00bb mix_blend_mode=\u00bbscreen\u00bb animation=\u00bboff\u00bb link_option_url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/freshdesk\/\u00bb hover_enabled=\u00bb0&#8243; border_radii=\u00bbon|5px|5px|5px|5px\u00bb box_shadow_style=\u00bbpreset1&#8243; box_shadow_horizontal=\u00bb2px\u00bb box_shadow_color=\u00bb#b3b3b3&#8243; global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon\u00bb width__hover_enabled=\u00bbon\u00bb width__hover=\u00bb100%\u00bb box_shadow_horizontal__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover=\u00bb8px\u00bb box_shadow_vertical__hover_enabled=\u00bbon\u00bb box_shadow_vertical__hover=\u00bb8px\u00bb box_shadow_spread__hover_enabled=\u00bbon\u00bb box_shadow_spread__hover=\u00bb5px\u00bb background__hover_enabled=\u00bbon\u00bb custom_margin__hover=\u00bb7px|7px|7px|7px\u00bb title_text=\u00bbintegracion-freshdesk\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">Link your phone system to <\/span><b>Freshdesk<\/b><span style=\"font-weight: 400;\">. 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border_radii=\u00bbon|5px|5px|5px|5px\u00bb box_shadow_style=\u00bbpreset1&#8243; box_shadow_horizontal=\u00bb2px\u00bb box_shadow_color=\u00bb#b3b3b3&#8243; global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon\u00bb width__hover_enabled=\u00bbon\u00bb width__hover=\u00bb100%\u00bb box_shadow_horizontal__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover=\u00bb8px\u00bb box_shadow_vertical__hover_enabled=\u00bbon\u00bb box_shadow_vertical__hover=\u00bb8px\u00bb box_shadow_spread__hover_enabled=\u00bbon\u00bb box_shadow_spread__hover=\u00bb5px\u00bb background__hover_enabled=\u00bbon\u00bb custom_margin__hover=\u00bb7px|7px|7px|7px\u00bb title_text=\u00bbintegracion-shopify\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">Link <\/span><b>Shopify&#8217;s<\/b><span style=\"font-weight: 400;\"> ecommerce platform to your business phone system to know the current status of your customers.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbHelp scout Integration \u00bb url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/helpscout\/\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2024\/10\/integracion-helpscout.webp\u00bb alt=\u00bbintegracion helpscout\u00bb _builder_version=\u00bb4.27.2&#8243; header_font=\u00bb||||||||\u00bb body_font=\u00bb||||||||\u00bb body_line_height=\u00bb1.6em\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb7px|7px|7px|7px\u00bb custom_padding=\u00bb12px|12px|12px|12px||\u00bb mix_blend_mode=\u00bbscreen\u00bb animation=\u00bboff\u00bb link_option_url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/helpscout\/\u00bb hover_enabled=\u00bb0&#8243; border_radii=\u00bbon|5px|5px|5px|5px\u00bb box_shadow_style=\u00bbpreset1&#8243; box_shadow_horizontal=\u00bb2px\u00bb box_shadow_color=\u00bb#b3b3b3&#8243; global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon\u00bb width__hover_enabled=\u00bbon\u00bb width__hover=\u00bb100%\u00bb box_shadow_horizontal__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover=\u00bb8px\u00bb box_shadow_vertical__hover_enabled=\u00bbon\u00bb box_shadow_vertical__hover=\u00bb8px\u00bb box_shadow_spread__hover_enabled=\u00bbon\u00bb box_shadow_spread__hover=\u00bb5px\u00bb background__hover_enabled=\u00bbon\u00bb custom_margin__hover=\u00bb7px|7px|7px|7px\u00bb title_text=\u00bbintegracion-helpscout\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">Connect your <\/span><b>Help Scout<\/b><span style=\"font-weight: 400;\"> support tool to your phone solution and log all your call information into your account.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbPlanhat Integration\u00bb url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/planhat\/\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2024\/10\/integracion-planhat.webp\u00bb alt=\u00bbintegration planhat\u00bb _builder_version=\u00bb4.27.2&#8243; header_font=\u00bb||||||||\u00bb body_font=\u00bb||||||||\u00bb body_line_height=\u00bb1.6em\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb7px|7px|7px|7px\u00bb custom_padding=\u00bb12px|12px|12px|12px||\u00bb mix_blend_mode=\u00bbscreen\u00bb animation=\u00bboff\u00bb link_option_url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/planhat\/\u00bb hover_enabled=\u00bb0&#8243; border_radii=\u00bbon|5px|5px|5px|5px\u00bb box_shadow_style=\u00bbpreset1&#8243; box_shadow_horizontal=\u00bb2px\u00bb box_shadow_color=\u00bb#b3b3b3&#8243; global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon\u00bb width__hover_enabled=\u00bbon\u00bb width__hover=\u00bb100%\u00bb box_shadow_horizontal__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover=\u00bb8px\u00bb box_shadow_vertical__hover_enabled=\u00bbon\u00bb box_shadow_vertical__hover=\u00bb8px\u00bb box_shadow_spread__hover_enabled=\u00bbon\u00bb box_shadow_spread__hover=\u00bb5px\u00bb background__hover_enabled=\u00bbon\u00bb custom_margin__hover=\u00bb7px|7px|7px|7px\u00bb title_text=\u00bbintegracion-planhat\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">Integrate your call center software and your virtual PBX with <\/span><b>Planhat. <\/b><span style=\"font-weight: 400;\">Improve your workflow by storing data within the platform.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbCopper Integration\u00bb url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/copper\/\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2024\/10\/integracion-copper.webp\u00bb alt=\u00bbintegraci\u00f3n copper\u00bb _builder_version=\u00bb4.27.2&#8243; header_font=\u00bb||||||||\u00bb body_font=\u00bb||||||||\u00bb body_line_height=\u00bb1.6em\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb7px|7px|7px|7px\u00bb custom_padding=\u00bb12px|12px|12px|12px||\u00bb mix_blend_mode=\u00bbscreen\u00bb animation=\u00bboff\u00bb link_option_url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/copper\/\u00bb hover_enabled=\u00bb0&#8243; border_radii=\u00bbon|5px|5px|5px|5px\u00bb box_shadow_style=\u00bbpreset1&#8243; box_shadow_horizontal=\u00bb2px\u00bb box_shadow_color=\u00bb#b3b3b3&#8243; global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon\u00bb width__hover_enabled=\u00bbon\u00bb width__hover=\u00bb100%\u00bb box_shadow_horizontal__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover=\u00bb8px\u00bb box_shadow_vertical__hover_enabled=\u00bbon\u00bb box_shadow_vertical__hover=\u00bb8px\u00bb box_shadow_spread__hover_enabled=\u00bbon\u00bb box_shadow_spread__hover=\u00bb5px\u00bb background__hover_enabled=\u00bbon\u00bb custom_margin__hover=\u00bb7px|7px|7px|7px\u00bb title_text=\u00bbintegracion-copper\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">Integrate\u00a0<\/span><b>Copper<\/b><span style=\"font-weight: 400;\"> with your phone service in a few easy steps to record the history of a customer and their relations to your company.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_4,1_4,1_4,1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb30px||18px||false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbKustomer Integration\u00bb url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/kustomer\/\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2024\/10\/integracion-kustomer.webp\u00bb alt=\u00bbintegration kustomer\u00bb _builder_version=\u00bb4.27.2&#8243; header_font=\u00bb||||||||\u00bb body_font=\u00bb||||||||\u00bb body_line_height=\u00bb1.6em\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb7px|7px|7px|7px\u00bb custom_padding=\u00bb12px|12px|12px|12px||\u00bb mix_blend_mode=\u00bbscreen\u00bb animation=\u00bboff\u00bb link_option_url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/kustomer\/\u00bb hover_enabled=\u00bb0&#8243; border_radii=\u00bbon|5px|5px|5px|5px\u00bb box_shadow_style=\u00bbpreset1&#8243; box_shadow_horizontal=\u00bb2px\u00bb box_shadow_color=\u00bb#b3b3b3&#8243; global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon\u00bb width__hover_enabled=\u00bbon\u00bb width__hover=\u00bb100%\u00bb box_shadow_horizontal__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover=\u00bb8px\u00bb box_shadow_vertical__hover_enabled=\u00bbon\u00bb box_shadow_vertical__hover=\u00bb8px\u00bb box_shadow_spread__hover_enabled=\u00bbon\u00bb box_shadow_spread__hover=\u00bb5px\u00bb background__hover_enabled=\u00bbon\u00bb custom_margin__hover=\u00bb7px|7px|7px|7px\u00bb title_text=\u00bbintegracion-kustomer\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">Connect Fonvirtual with\u00a0<\/span><b>Kustomer<\/b><span style=\"font-weight: 400;\">\u00a0CRM and make consultations with customers based on their messages.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbGorgias Integration\u00bb url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/gorgias\/\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2024\/10\/integracion-gorgias.webp\u00bb alt=\u00bbintegracion gorgias\u00bb _builder_version=\u00bb4.27.2&#8243; header_font=\u00bb||||||||\u00bb body_font=\u00bb||||||||\u00bb body_line_height=\u00bb1.6em\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb7px|7px|7px|7px\u00bb custom_padding=\u00bb12px|12px|12px|12px||\u00bb mix_blend_mode=\u00bbscreen\u00bb animation=\u00bboff\u00bb link_option_url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/gorgias\/\u00bb hover_enabled=\u00bb0&#8243; border_radii=\u00bbon|5px|5px|5px|5px\u00bb box_shadow_style=\u00bbpreset1&#8243; box_shadow_horizontal=\u00bb2px\u00bb box_shadow_color=\u00bb#b3b3b3&#8243; global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon\u00bb width__hover_enabled=\u00bbon\u00bb width__hover=\u00bb100%\u00bb box_shadow_horizontal__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover=\u00bb8px\u00bb box_shadow_vertical__hover_enabled=\u00bbon\u00bb box_shadow_vertical__hover=\u00bb8px\u00bb box_shadow_spread__hover_enabled=\u00bbon\u00bb box_shadow_spread__hover=\u00bb5px\u00bb background__hover_enabled=\u00bbon\u00bb custom_margin__hover=\u00bb7px|7px|7px|7px\u00bb title_text=\u00bbintegracion-gorgias\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">Make the most of your features by integrating your <\/span><b>Gorgias<\/b><span style=\"font-weight: 400;\">\u00a0platform with your company&#8217;s virtual PBX and call center software.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbPiesync Integration\u00bb url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/piesync\/\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2024\/10\/integracion-piesync.webp\u00bb alt=\u00bbintegration piesync\u00bb _builder_version=\u00bb4.27.2&#8243; header_font=\u00bb||||||||\u00bb body_font=\u00bb||||||||\u00bb body_line_height=\u00bb1.6em\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb7px|7px|7px|7px\u00bb custom_padding=\u00bb12px|12px|12px|12px||\u00bb mix_blend_mode=\u00bbscreen\u00bb animation=\u00bboff\u00bb link_option_url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/piesync\/\u00bb hover_enabled=\u00bb0&#8243; border_radii=\u00bbon|5px|5px|5px|5px\u00bb box_shadow_style=\u00bbpreset1&#8243; box_shadow_horizontal=\u00bb2px\u00bb box_shadow_color=\u00bb#b3b3b3&#8243; global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon\u00bb width__hover_enabled=\u00bbon\u00bb width__hover=\u00bb100%\u00bb box_shadow_horizontal__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover=\u00bb8px\u00bb box_shadow_vertical__hover_enabled=\u00bbon\u00bb box_shadow_vertical__hover=\u00bb8px\u00bb box_shadow_spread__hover_enabled=\u00bbon\u00bb box_shadow_spread__hover=\u00bb5px\u00bb background__hover_enabled=\u00bbon\u00bb custom_margin__hover=\u00bb7px|7px|7px|7px\u00bb title_text=\u00bbintegracion-piesync\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">Link your Fonvirtual phone services with the <\/span><b>Piesync<\/b><span style=\"font-weight: 400;\"> contact management tool and synchronize all your contacts in real-time.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbFront Integration\u00bb url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/front\/\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2024\/10\/integracion-front.webp\u00bb alt=\u00bbintegracion front\u00bb _builder_version=\u00bb4.27.2&#8243; header_font=\u00bb||||||||\u00bb body_font=\u00bb||||||||\u00bb body_line_height=\u00bb1.6em\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb7px|7px|7px|7px\u00bb custom_padding=\u00bb12px|12px|12px|12px||\u00bb mix_blend_mode=\u00bbscreen\u00bb animation=\u00bboff\u00bb link_option_url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/front\/\u00bb hover_enabled=\u00bb0&#8243; border_radii=\u00bbon|5px|5px|5px|5px\u00bb box_shadow_style=\u00bbpreset1&#8243; box_shadow_horizontal=\u00bb2px\u00bb box_shadow_color=\u00bb#b3b3b3&#8243; global_colors_info=\u00bb{}\u00bb box_shadow_horizontal__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover=\u00bb8px\u00bb box_shadow_vertical__hover_enabled=\u00bbon\u00bb box_shadow_vertical__hover=\u00bb8px\u00bb box_shadow_spread__hover_enabled=\u00bbon\u00bb box_shadow_spread__hover=\u00bb5px\u00bb width__hover_enabled=\u00bbon\u00bb width__hover=\u00bb100%\u00bb custom_margin__hover_enabled=\u00bbon\u00bb background__hover_enabled=\u00bbon\u00bb custom_margin__hover=\u00bb7px|7px|7px|7px\u00bb title_text=\u00bbintegracion-front\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p style=\"text-align: center;\"><span style=\"font-weight: 400;\">Link your business phone network to <\/span><b>Front<\/b><span style=\"font-weight: 400;\"> and automatically store all call information in the inbox of your choice.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_4,1_4,1_4,1_4&#8243; 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box_shadow_horizontal=\u00bb2px\u00bb box_shadow_color=\u00bb#b3b3b3&#8243; global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon\u00bb width__hover_enabled=\u00bbon\u00bb width__hover=\u00bb100%\u00bb box_shadow_horizontal__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover=\u00bb8px\u00bb box_shadow_vertical__hover_enabled=\u00bbon\u00bb box_shadow_vertical__hover=\u00bb8px\u00bb box_shadow_spread__hover_enabled=\u00bbon\u00bb box_shadow_spread__hover=\u00bb5px\u00bb background__hover_enabled=\u00bbon\u00bb custom_margin__hover=\u00bb7px|7px|7px|7px\u00bb]<\/p>\n<p><span style=\"font-weight: 400;\">Integrate your phone system to the <\/span><b>Re:amaze<\/b><span style=\"font-weight: 400;\"> conversations platform for a more efficient, customer-focused service.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbNocrm.io Integration\u00bb url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/nocrmio\/\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2024\/10\/opt.webp\u00bb alt=\u00bbopt\u00bb _builder_version=\u00bb4.27.2&#8243; header_font=\u00bb||||||||\u00bb body_font=\u00bb||||||||\u00bb body_line_height=\u00bb1.6em\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb7px|7px|7px|7px\u00bb custom_padding=\u00bb12px|12px|12px|12px||\u00bb mix_blend_mode=\u00bbscreen\u00bb animation=\u00bboff\u00bb link_option_url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/nocrmio\/\u00bb hover_enabled=\u00bb0&#8243; border_radii=\u00bbon|5px|5px|5px|5px\u00bb box_shadow_style=\u00bbpreset1&#8243; box_shadow_horizontal=\u00bb2px\u00bb box_shadow_color=\u00bb#b3b3b3&#8243; global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon\u00bb width__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover=\u00bb8px\u00bb box_shadow_vertical__hover_enabled=\u00bbon\u00bb box_shadow_vertical__hover=\u00bb8px\u00bb box_shadow_spread__hover_enabled=\u00bbon\u00bb box_shadow_spread__hover=\u00bb5px\u00bb width__hover=\u00bb100%\u00bb background__hover_enabled=\u00bbon\u00bb custom_margin__hover=\u00bb7px|7px|7px|7px\u00bb title_text=\u00bbopt\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">Integrate your company&#8217;s telephone solution with <\/span><b>nocrm.io<\/b><span style=\"font-weight: 400;\"> sales software and store all call data in a single panel.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; 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global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon\u00bb width__hover_enabled=\u00bbon\u00bb width__hover=\u00bb100%\u00bb box_shadow_horizontal__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover=\u00bb8px\u00bb box_shadow_vertical__hover_enabled=\u00bbon\u00bb box_shadow_vertical__hover=\u00bb8px\u00bb box_shadow_spread__hover_enabled=\u00bbon\u00bb box_shadow_spread__hover=\u00bb5px\u00bb background__hover_enabled=\u00bbon\u00bb custom_margin__hover=\u00bb7px|7px|7px|7px\u00bb title_text=\u00bbintegracion-intercom\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">Connect your virtual phone system to <\/span><b>Intercom<\/b><span style=\"font-weight: 400;\"> and create tickets for missed calls and voice messages received.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbSlack Integration\u00bb url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/slack\/\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2024\/10\/integracion-slack.webp\u00bb alt=\u00bbintegration slack\u00bb _builder_version=\u00bb4.27.2&#8243; header_font=\u00bb||||||||\u00bb body_font=\u00bb||||||||\u00bb body_line_height=\u00bb1.6em\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb7px|7px|7px|7px\u00bb custom_padding=\u00bb12px|12px|12px|12px||\u00bb mix_blend_mode=\u00bbscreen\u00bb animation=\u00bboff\u00bb link_option_url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/slack\/\u00bb hover_enabled=\u00bb0&#8243; border_radii=\u00bbon|5px|5px|5px|5px\u00bb box_shadow_style=\u00bbpreset1&#8243; box_shadow_horizontal=\u00bb2px\u00bb box_shadow_color=\u00bb#b3b3b3&#8243; global_colors_info=\u00bb{}\u00bb custom_margin__hover_enabled=\u00bbon\u00bb width__hover_enabled=\u00bbon\u00bb width__hover=\u00bb100%\u00bb box_shadow_horizontal__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover=\u00bb8px\u00bb box_shadow_vertical__hover_enabled=\u00bbon\u00bb box_shadow_vertical__hover=\u00bb8px\u00bb box_shadow_spread__hover_enabled=\u00bbon\u00bb box_shadow_spread__hover=\u00bb5px\u00bb background__hover_enabled=\u00bbon\u00bb custom_margin__hover=\u00bb7px|7px|7px|7px\u00bb title_text=\u00bbintegracion-slack\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">Link your Fonvirtual phone network with <\/span><b>Slack<\/b><span style=\"font-weight: 400;\"> instant messaging system and enjoy new communication possibilities.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.16&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbIntegration with Google Data Studios\u00bb url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/google-data-studio\/\u00bb url_new_window=\u00bbon\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2024\/10\/Google_Data_Studio.webp\u00bb alt=\u00bbgoogle data studio\u00bb _builder_version=\u00bb4.27.2&#8243; header_font=\u00bb||||||||\u00bb header_line_height=\u00bb2.2em\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb7px|7px|7px|7px\u00bb custom_padding=\u00bb12px|12px|12px|12px\u00bb animation=\u00bboff\u00bb link_option_url=\u00bbhttps:\/\/fonvirtual.com\/en\/crm-cti-integration\/google-data-studio\/\u00bb link_option_url_new_window=\u00bbon\u00bb hover_enabled=\u00bb0&#8243; border_radii=\u00bbon|3px|3px|3px|3px\u00bb box_shadow_style=\u00bbpreset1&#8243; global_colors_info=\u00bb{}\u00bb width__hover_enabled=\u00bbon\u00bb width__hover=\u00bb100%\u00bb box_shadow_horizontal__hover_enabled=\u00bbon\u00bb box_shadow_horizontal__hover=\u00bb8px\u00bb box_shadow_vertical__hover_enabled=\u00bbon\u00bb box_shadow_vertical__hover=\u00bb8px\u00bb box_shadow_spread__hover_enabled=\u00bbon\u00bb box_shadow_spread__hover=\u00bb5px\u00bb title_text=\u00bbGoogle_Data_Studio\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">Connect your call statistics with <\/span><b>Google Data Studios.<\/b><span style=\"font-weight: 400;\"> Enjoy reports, graphs, and diagrams with that allow you to track agent activity easily through an interactive platform.<\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; admin_label=\u00bbsection\u00bb _builder_version=\u00bb4.16&#8243; background_color=\u00bb#f6343f\u00bb parallax=\u00bbon\u00bb custom_padding=\u00bb36px|0px|35px|0px|false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.16&#8243; 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admin_label=\u00bbsection\u00bb module_id=\u00bbherramientas\u00bb _builder_version=\u00bb4.16&#8243; background_color=\u00bb#ffffff\u00bb custom_padding=\u00bb40px|0px|50px|0px|false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_row admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.16&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_padding=\u00bb30px|0px|2px|0px|false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.16&#8243; header_font=\u00bb|300|||||||\u00bb header_font_size=\u00bb40px\u00bb custom_margin=\u00bb||-12px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h2 style=\"color: #f6343f; text-align: center;\"><span style=\"font-weight: 400;\">CRM integration business advantages<\/span><\/h2>\n<p>&nbsp;<br \/>\n[\/et_pb_text][et_pb_image src=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2020\/11\/fonvirtual-crm-en.png\u00bb alt=\u00bbfonvirtual-crm-en\u00bb title_text=\u00bbfonvirtual-crm-en\u00bb show_bottom_space=\u00bboff\u00bb align=\u00bbcenter\u00bb align_tablet=\u00bbcenter\u00bb align_phone=\u00bb\u00bb align_last_edited=\u00bbon|desktop\u00bb _builder_version=\u00bb4.16&#8243; custom_margin=\u00bb-12px||\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2&#8243; _builder_version=\u00bb4.16&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbIdentify calls\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#x52;||divi||400&#8243; icon_color=\u00bb#f4535b\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.16&#8243; header_level=\u00bbh3&#8243; header_font=\u00bb||||||||\u00bb body_font=\u00bb||||||||\u00bb body_text_align=\u00bbjustify\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbjustified\u00bb max_width_tablet=\u00bb50px\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb image_max_width_tablet=\u00bb50px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">When your business phone system is linked to CRM, you&#8217;ll always know where your calls are coming from. Agents will provide faster and more efficient customer service.<\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00bbAll stored information\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#x52;||divi||400&#8243; icon_color=\u00bb#f4535b\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.16&#8243; header_level=\u00bbh3&#8243; header_font=\u00bb||||||||\u00bb body_font=\u00bb||||||||\u00bb body_text_align=\u00bbjustify\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbjustified\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">The CRM merger will allow you to record all your customer&#8217;s information in one place.\u00a0 Sales made, cases resolved, amount of calls, and call abandonment rate is all recorded under the call statistics.<\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00bbCollaboration between departments\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#x52;||divi||400&#8243; icon_color=\u00bb#f4535b\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.16&#8243; header_level=\u00bbh3&#8243; header_font=\u00bb||||||||\u00bb body_font=\u00bb||||||||\u00bb body_text_align=\u00bbjustify\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbjustified\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">By integrating your phone network with a CRM, all departments will have access to their call information. This will allow employees to work more efficiently. <\/span><\/p>\n<p>[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbAnticipate customer needs\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#x52;||divi||400&#8243; icon_color=\u00bb#f4535b\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.16&#8243; header_level=\u00bbh3&#8243; header_font=\u00bb||||||||\u00bb body_font=\u00bb||||||||\u00bb body_text_align=\u00bbjustify\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbjustified\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">By combining your phone network with CRM, you will be able to access a client\u2019s file while remaining on the phone with them.<\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00bbAvailable anywhere\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#x52;||divi||400&#8243; icon_color=\u00bb#f4535b\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.16&#8243; header_level=\u00bbh3&#8243; header_font=\u00bb||||||||\u00bb body_font=\u00bb||||||||\u00bb body_text_align=\u00bbjustify\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbjustified\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">Because our services give you total flexibility, you can enjoy these services from anywhere in the world, on any device. Your information is available with you everywhere thanks to WebRTC technology.<\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00bbCall recording\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#x52;||divi||400&#8243; icon_color=\u00bb#f4535b\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.16&#8243; header_level=\u00bbh3&#8243; header_font=\u00bb||||||||\u00bb body_font=\u00bb||||||||\u00bb body_text_align=\u00bbjustify\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb text_orientation=\u00bbjustified\u00bb max_width_tablet=\u00bb50px\u00bb use_border_color=\u00bboff\u00bb image_max_width_tablet=\u00bb50px\u00bb global_colors_info=\u00bb{}\u00bb]<span style=\"font-weight: 400;\">Call recording will be stored on the client\u2019s file, so you can listen to the call again at any time. Advance these features with the help of a Helpdesk or CRM.\u00a0<\/span><br \/>\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=\u00bbrow\u00bb _builder_version=\u00bb4.16&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb custom_padding=\u00bb30px|0px|2px|0px|false|false\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_text _builder_version=\u00bb4.16&#8243; header_font=\u00bb|300|||||||\u00bb header_font_size=\u00bb40px\u00bb custom_margin=\u00bb||-12px\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<h2 style=\"color: #f6343f; text-align: center;\">Business advantages when using Helpdesk<\/h2>\n<p>&nbsp;<br \/>\n[\/et_pb_text][et_pb_image src=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2020\/11\/fonvirtual-helpdesk-en.png\u00bb alt=\u00bbfonvirtual-helpdesk-en\u00bb title_text=\u00bbfonvirtual-helpdesk-en\u00bb show_bottom_space=\u00bboff\u00bb align=\u00bbcenter\u00bb align_tablet=\u00bbcenter\u00bb align_phone=\u00bb\u00bb align_last_edited=\u00bbon|desktop\u00bb _builder_version=\u00bb4.16&#8243; custom_margin=\u00bb-12px||\u00bb global_colors_info=\u00bb{}\u00bb][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00bb1_2,1_2&#8243; _builder_version=\u00bb4.16&#8243; global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbInformation available online\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#x52;||divi||400&#8243; icon_color=\u00bb#f4535b\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.16&#8243; header_level=\u00bbh3&#8243; header_font=\u00bb||||||||\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb max_width_tablet=\u00bb50px\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb image_max_width_tablet=\u00bb50px\u00bb global_colors_info=\u00bb{}\u00bb]<span style=\"font-weight: 400;\">Agents will save time in searching for client information. This is because they will be able to speak with the client and view their files at the same time. <\/span><br \/>\n[\/et_pb_blurb][et_pb_blurb title=\u00bbCreate improvement plans\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#x52;||divi||400&#8243; icon_color=\u00bb#f4535b\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.16&#8243; header_level=\u00bbh3&#8243; header_font=\u00bb||||||||\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<span style=\"font-weight: 400;\">The integration of your virtual PBX, call centre software, and Helpdesk or CRM, will make it possible for you to identify the most recurrent incidents. That way, you can provide relevant information to solve and improve the issue.<\/span><br \/>\n[\/et_pb_blurb][\/et_pb_column][et_pb_column type=\u00bb1_2&#8243; _builder_version=\u00bb4.16&#8243; custom_padding=\u00bb|||\u00bb global_colors_info=\u00bb{}\u00bb custom_padding__hover=\u00bb|||\u00bb][et_pb_blurb title=\u00bbProductive agents\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#x52;||divi||400&#8243; icon_color=\u00bb#f4535b\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.16&#8243; header_level=\u00bbh3&#8243; header_font=\u00bb||||||||\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p style=\"text-align: left;\"><span style=\"font-weight: 400;\">Thanks to the CTI integration with a Helpdesk, agents will be able to fill in the information directly from the call. This allows you to document any interactions in detail, which helps save you time.<\/span><\/p>\n<p>[\/et_pb_blurb][et_pb_blurb title=\u00bbTracking the status of tickets\u00bb use_icon=\u00bbon\u00bb font_icon=\u00bb&#x52;||divi||400&#8243; icon_color=\u00bb#f4535b\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.16&#8243; header_level=\u00bbh3&#8243; header_font=\u00bb||||||||\u00bb background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb animation=\u00bboff\u00bb use_border_color=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<span style=\"font-weight: 400;\">Combining your phone system with the helpdesk tool provides your agents with information on the status of customer tickets and other phone call interactions.<\/span><br \/>\n[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00bb4.16&#8243; background_size=\u00bbinitial\u00bb background_position=\u00bbtop_left\u00bb background_repeat=\u00bbrepeat\u00bb global_colors_info=\u00bb{}\u00bb][et_pb_column type=\u00bb4_4&#8243; 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_module_preset=\u00bbdefault\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<div itemprop=\"video\" itemscope itemtype=\"http:\/\/schema.org\/VideoObject\"><!-- [et_pb_line_break_holder] --><meta itemprop=\"duration\" content=\"PT2M3S\" \/><!-- [et_pb_line_break_holder] --><meta itemprop=\"uploadDate\" content=\"2019-12-26T15:29:54Z\"\/><!-- [et_pb_line_break_holder] --><meta itemprop=\"thumbnailURL\" content=\"https:\/\/i.ytimg.com\/vi\/AEiHxriEpVI\/hqdefault.jpg\" \/><!-- [et_pb_line_break_holder] --><meta itemprop=\"interactionCount\" content=\"18\" \/><!-- [et_pb_line_break_holder] --><meta itemprop=\"embedURL\" content=\"https:\/\/youtube.googleapis.com\/v\/AEiHxriEpVI\" \/><!-- [et_pb_line_break_holder] --><meta itemprop=\"name\" content=\"CTI integrations for virtual PBX and Call Center Software\" \/><!-- [et_pb_line_break_holder] --><meta itemprop=\"description\" content=\"\u260e\ufe0f Welcome to Fonvirtual Channel \u260e\ufe0f To subscribe, click here: https:\/\/www.youtube.com\/c\/Fonvirtual?...\u200b<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->Integrate your Virtual PBX or Call Center Software with your CRM or Helpdesk software. <!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\ud83d\udcbb Integrating your telephone solution with your CRM or Helpdesk allows you to:<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\ud83d\udd3bEnhance the relationship between the customer and the company.<!-- [et_pb_line_break_holder] -->\ud83d\udd3bImprove telephone management and customer service.<!-- [et_pb_line_break_holder] -->\ud83d\udd3bHave all the information stored in the same place and connected to the virtual switchboard or call centre software.<!-- [et_pb_line_break_holder] -->\ud83d\udd3b Collaboration between departments will be much easier, anticipating the customer&#8217;s needs before they pick up the call.<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\ud83d\udcc8 Fonvirtual allows you to integrate your customer management software with your company&#8217;s telephony, with CRM platforms such as Zoho CRM, Salesforce, Zendesk, Microsoft Dynamics&#8230;<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->Optimise your company&#8217;s communications with our Virtual PBX service or Call Center Software. <!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->You will obtain a personalised service for your business model, with the functionalities that best adapt to your needs: voice mail, timetables, voicemail, internal communication tools, etc. <!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->If you want to discover more features, these videos can help you:<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\ud83d\udd34 Taking card payments over the phone: https:\/\/youtu.be\/R6GeIK_DkU4\u200b<!-- [et_pb_line_break_holder] -->\ud83d\udd34 Whatsapp API:https:\/\/youtu.be\/AlrS_EXatA4\u200b<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->More information on this link: https:\/\/fonvirtual.com\/en\/crm-cti&#8230;\u200b<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->Visit our website:<!-- [et_pb_line_break_holder] -->\u260e\ufe0f https:\/\/fonvirtual.com\/\u200ben\/\u200b<!-- [et_pb_line_break_holder] -->\ud83d\udcd3 https:\/\/fonvirtual.com\/en\/blog\/\u200b\u200b<!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] -->\ud83d\udcbc LinkedIn: https:\/\/www.linkedin.com\/company\/fonv&#8230;\u200b<!-- [et_pb_line_break_holder] -->\ud83d\udc4d Facebook: https:\/\/www.facebook.com\/Fonvirtual\u200b\/\u200b<!-- [et_pb_line_break_holder] -->\ud83d\udc24 Twitter: https:\/\/twitter.com\/fonvirtual\/\u00bb \/>[\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00bb1&#8243; 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icon_color=\u00bb#FFFFFF\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb header_text_color=\u00bb#FFFFFF\u00bb body_text_color=\u00bb#FFFFFF\u00bb custom_margin=\u00bb||||false|false\u00bb animation=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p style=\"text-align: left;\"><a href=\"https:\/\/fonvirtual.com\/en\/virtual-pbx\/\"><span style=\"color: #ffffff; font-size: 12pt;\">Virtual PBX\u00a0<\/span><\/a><\/p>\n<p>[\/et_pb_blurb][et_pb_blurb use_icon=\u00bbon\u00bb font_icon=\u00bb&#xe60f;||divi||400&#8243; icon_color=\u00bb#FFFFFF\u00bb icon_placement=\u00bbleft\u00bb _builder_version=\u00bb4.16&#8243; _module_preset=\u00bbdefault\u00bb header_text_color=\u00bb#FFFFFF\u00bb body_text_color=\u00bb#FFFFFF\u00bb custom_margin=\u00bb||||false|false\u00bb animation=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p style=\"text-align: left;\"><a href=\"https:\/\/fonvirtual.com\/en\/call-center-software\/\"><span style=\"color: #ffffff; 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header_text_align=\u00bbleft\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb|||20px|false|false\u00bb animation=\u00bboff\u00bb image_max_width=\u00bb85%\u00bb global_colors_info=\u00bb{}\u00bb]<\/p>\n<p style=\"text-align: left;\"><a href=\"https:\/\/fonvirtual.com\/integracion-cti-crm\/\"><span style=\"color: #333333; font-weight: 400; font-size: 12pt; letter-spacing: -1px;\">Visita Fonvirtual en espa\u00f1ol<\/span><\/a><\/p>\n<p>[\/et_pb_blurb][et_pb_blurb url=\u00bbhttps:\/\/fonvirtual.com\/fr\/integration-cti-crm\/\u00bb image=\u00bbhttps:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2024\/10\/france-flag.webp\u00bb alt=\u00bbfrance flag\u00bb icon_placement=\u00bbleft\u00bb image_icon_width=\u00bb85%\u00bb _builder_version=\u00bb4.27.2&#8243; header_text_align=\u00bbleft\u00bb text_orientation=\u00bbcenter\u00bb custom_margin=\u00bb|||20px|false|false\u00bb animation=\u00bboff\u00bb hover_enabled=\u00bb0&#8243; image_max_width=\u00bb85%\u00bb locked=\u00bboff\u00bb global_colors_info=\u00bb{}\u00bb title_text=\u00bbfrance-flag\u00bb sticky_enabled=\u00bb0&#8243;]<\/p>\n<p style=\"text-align: left;\"><a href=\"https:\/\/fonvirtual.com\/fr\/integration-cti-crm\/\"><span style=\"color: #333333; 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