{"version":"1.0","provider_name":"Fonvirtual","provider_url":"https:\/\/fonvirtual.com\/en","author_name":"Adminfon","author_url":"https:\/\/fonvirtual.com\/en\/blog\/author\/adminfon\/","title":"Keyword detection in calls: how AI finds what matters - Fonvirtual","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"Ib0hFpuTfE\"><a href=\"https:\/\/fonvirtual.com\/en\/blog\/keywords-call\/\">Keyword detection in calls: how AI finds what matters<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/fonvirtual.com\/en\/blog\/keywords-call\/embed\/#?secret=Ib0hFpuTfE\" width=\"600\" height=\"338\" title=\"\u00abKeyword detection in calls: how AI finds what matters\u00bb \u2014 Fonvirtual\" data-secret=\"Ib0hFpuTfE\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/\/# sourceURL=https:\/\/fonvirtual.com\/en\/wp-includes\/js\/wp-embed.min.js\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/fonvirtual.com\/en\/wp-content\/uploads\/2026\/01\/Fondos-Articulos-Blog-Fonvirtual-1.jpg","thumbnail_width":1400,"thumbnail_height":932,"description":"In today\u2019s fast-paced contact centers, capturing keywords in calls is vital. Agents juggle thousands of conversations daily. Missing a critical term can mean lost sales or unhappy customers. This article shows how keyword spotting in calls solves that problem and boosts your team\u2019s performance. What is keyword spotting in calls? Keyword spotting in calls is [&hellip;]"}